10 help desk analyst jobs at 8 companies in Pennsylvania
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Lead Help Desk Analyst
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Temple University Hospital: Nonprofit academic teaching hospital providing complex inpatient, outpatient, emergency, research, and medical education services to Philadelphia communities.
5+ YOE2+ MgmtBachelor's in Computer Science or equivalent, 5+ years help desk and Windows/MS Office experience, 2 years lead experience, PC support and customer-facing skills.
Windows, MS Office Suite, Help Desk tracking tools
Temple University Hospital: Nonprofit academic teaching hospital providing complex inpatient, outpatient, emergency, research, and medical education services to Philadelphia communities.
3+ YOEBachelor's degree in computer science, information systems, or related field, or equivalent education and experience. Requires 3 years of help desk, PC support, customer support, Windows, and common PC application experience.
Keystone Human Services: Provides community-based support for people with disabilities.
2+ YOERequires high school diploma plus 2 years of computer support experience or an associate degree in computer science plus 6 months' experience. Requires Windows, Microsoft Office, networking, troubleshooting, and communication skills.
Active Directory, Windows, Microsoft Office, Local Area Networks (LAN), Wide Area Networks (WAN), Virtual Private Networks (VPN)
The Wistar Institute: Independent nonprofit biomedical research institute serving public health through cancer, immunology, infectious-disease, and vaccine research.
1+ YOEAA/AS or BS in Computer Science, or relevant education, certifications, and experience; one year supporting workstations and Windows, macOS, iOS, Android, and Microsoft Office Suite.
Community Options: National nonprofit providing housing and employment support for individuals with disabilities.
1+ YOEMinimum one year of professional IT experience, valid driver's license, proficiency with Active Directory, Office 365, browsers, computer hardware, and mobile devices, plus logical troubleshooting and strong interpersonal skills.
Active Directory (AD), Microsoft Office 365, Windows, Android, iPhone, Mobile Device Management
Aires: A privately owned global mobility managing employee relocation and assignment programs for corporations.
1+ YOEHigh school diploma/GED required; 1-2 years technical phone support or information systems experience; CompTIA Security+ preferred; proficiency with Microsoft Office; strong customer service and multitasking skills.
Community Options: National nonprofit providing housing and employment support for individuals with disabilities.
1+ YOEMinimum one year of professional IT experience; valid driver's license; proficiency with Active Directory, Office 365, browsers, computer hardware, and mobile devices; strong troubleshooting, time management, communication, and attention to detail.
Active Directory (AD), Microsoft 365, Windows, Android, iPhone, Mobile Device Management
Imagine360: Private health plan provider helping self-funded U.S. employers lower healthcare costs and support employees.
0+ YOEHigh school diploma or GED and 0–1 years of IT support, customer service, help desk, or technical support experience; equivalent education, internships, lab work, or hands-on training accepted.
Microsoft Windows, macOS, ManageEngine, Jira, Freshservice, ITIL, VPN, VoIP
Fire Fighter Sales & Service Co.: The First Name in Fire Protection Since 1946.
Customer-focused support with experience in customer service or help desk environments, strong organization and communication, ability to manage multiple tasks and follow escalation protocols.
Rawle & Henderson: Rawle & Henderson is a Mid-Atlantic law firm defending manufacturers, insurers, professionals, and public entities in civil trial litigation.
5+ YOE5+ years IT support experience in a law firm; strong Windows 11 and Microsoft Office skills; Active Directory/Azure, Exchange Online, VPN, LAN/WAN, TCP/IP knowledge; iManage and help-desk experience; ability to lift 25-50 lbs; bachelor’s degree preferred.
Windows 11, Microsoft Office Suite, Exchange Online, Active Directory, Azure, VPN, TCP/IP, iManage, Fresh Service, Teams, Zoom