12 help desk analyst jobs at 10 companies in Princeton, TX
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IT Help Desk Analyst
Plano, Texas, United States
OnsiteFull Time
Republic Finance: Provides personal and consumer loans to individuals.
Provide IT support for end users, manage hardware/software deployments and inventory, administer accounts (Okta, Active Directory), troubleshoot networking and A/V, and operate ServiceNow; prior help-desk experience preferred.
ServiceNow, Okta, Sentinel One, FortiClient, ZOHO ManageEngine, Crestron, Neat Bar, ClickShare, Microsoft Teams, Zoom, Microsoft Windows, Microsoft Office Suite, Microsoft Surface, HP printers, Cisco VoIP, Avigilon Altra, Active Directory, Azure, Microsoft Intune, Office 365 Admin Portal, UPS
Methodist Health System: Operates hospitals and healthcare clinics across North Texas.
2+ YOEHigh school diploma required; associate or bachelor's degree preferred. Requires 2+ years of technical support experience, Microsoft Office Suite skills, English communication, analytical ability, and customer service orientation.
Microsoft Office Specialist (MOS), Microsoft Certified Desktop Support Technician (MCDST), HDI Desktop Support Technician, Support Center Analyst (HDI-DST), Microsoft Office Suite, Windows Operating Systems, Microsoft SharePoint, What's Up Gold
Zones: Global provider of end-to-end IT solutions and managed services.
2+ YOEAssociate degree in computer or IT field preferred, 2+ years technical support experience, and skills troubleshooting hardware, software, permissions, email clients, operating systems, and ticketing systems.
Microsoft Outlook, Microsoft Windows, MAC OS, Microsoft O365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Workspace, Google Meet, Logitech, E-Verify
Zones: Global provider of end-to-end IT solutions and managed services.
2+ YOEAssociates degree preferred, 2+ years technical support experience, strong problem-solving and communication, ability to troubleshoot hardware/software, configure email, and use ticketing systems.
Microsoft Outlook, Microsoft Windows, Mac OS, Microsoft O365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Workspace, Google Meet, Logitech, EDR
Ensign ServicesNASDAQ: ENSG: Provides administrative and clinical support to post-acute healthcare facilities.
1+ YOE1+ year technical support experience or equivalent education/certifications; troubleshooting, Windows, Microsoft Office, Citrix, Exchange, Active Directory, networking, security, and communication skills required.
Windows 10, Microsoft Office, Citrix, Exchange, Active Directory, PointClickCare, Net Health, Workday
Integra Mission Critical: Design and delivery of modular, turnkey data center infrastructure.
Provide IT support for Windows, Office, Microsoft 365 and basic networking; troubleshoot hardware/software, assist with device imaging and inventory, and maintain documentation.
Microsoft Windows, Microsoft Office, Microsoft 365, ConnectWise Manage, ERP
Western Funding: Provides automobile financing and loan servicing to car dealerships.
2+ YOEMinimum 2 years IT troubleshooting/support, Windows desktop and server, Active Directory, networking, PC hardware, printer and Office/Outlook knowledge; Bachelor's in CS or related field; A+/Network+ preferred; local candidates only; onsite role.
Windows 7, Windows 8, Windows 10, Windows Server, Active Directory, Microsoft Office, Outlook
IT Service Desk Analyst - Hybrid Role (Dallas, TX or Florida)
Dallas or Florida
RemoteFull Time
Ernest Health: Operator of post-acute rehabilitation and long-term acute care hospitals.
High school diploma or GED and prior help desk, Windows desktop, laptop, printer, and ticketing-system support experience required; Associate's degree and CompTIA A+ preferred.
Freshservice, Windows, Office 365, Microsoft Outlook, Active Directory, Entra, SCCM, Intune, Microsoft 365, Microsoft SharePoint, Entra ID, EMR, Printer Logic
Real Floors: Nationwide flooring provider for multifamily and commercial housing markets.
1+ YOERequires 1–3 years help desk experience, 2 years PC hardware support, Windows 10, Google Apps Suite, Microsoft Office, imaging solutions, and strong customer support skills; requires a technical associate degree or Microsoft/CompTIA certification.
Active Directory, Google Apps, CommandLink, DocStar, LAN, WAN, VPN, Remote Desktop, Windows, RFMS, Google Chrome, Internet Explorer, Microsoft Office, Adobe, Apple, Android, Windows 10, Windows registry, Google Apps Suite, imaging solutions
Reprise Financial: Provides personal loans and financial services for consumers.
2+ YOEHigh school diploma or equivalent and 2+ years of technical or help desk support experience. Requires Windows/macOS, Microsoft 365, MDM, remote-support, communication, documentation, and prioritization skills.
Microsoft Intune, JAMF, Jira, Service Desk Plus, Zoho ManageEngine, TeamViewer, Microsoft Defender for Endpoint, Windows, Mac, macOS, Microsoft 365, Microsoft SharePoint Online, Microsoft Power BI, Microsoft Word, Microsoft Outlook, MDM, GLBA, PCI-DSS
Netrio: Provides managed IT and cybersecurity services for mid-market enterprises.
0+ YOE0–2 years in SOC, help desk, IT security, or related technical work; networking and Windows/Linux knowledge; U.S. citizenship; background investigation eligibility; Security+ or CC certification required within six months.
InTouch Credit Union: Member-owned financial cooperative providing personal banking and lending services.
2+ YOEAssociate degree or equivalent,2+ years SharePoint/Microsoft 365 or help-desk experience, knowledge of SharePoint governance and Microsoft 365 services, strong communication skills.
Microsoft SharePoint, Microsoft 365, Microsoft Teams, Microsoft OneDrive, Microsoft Outlook, Microsoft 365 admin, Google Tag Manager