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2 help desk analyst jobs at 2 companies in Redan, GA

22h
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Help Desk Analyst 1
Atlanta, Georgia, United States
$50k/yr HybridFull Time
Technical College System of Georgia
Technical College System of Georgia: Provides technical education and workforce development across Georgia.
0.5+ YOEHigh school diploma or GED, six months of customer-facing experience, and two years of professional-services customer service experience. Requires communication, research, organization, and issue-resolution skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
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3mo
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Business Systems Analyst
Atlanta, Georgia, United States
HybridFull Time
PowerPlan
PowerPlan: Provides financial and tax software for asset-intensive industries.
5+ YOE5+ years supporting Salesforce in help-desk/admin roles; experience with integrations and third-party apps (Concur, Certinia, Pardot, Gainsight); Zendesk/ServiceNow/Jira experience; strong troubleshooting and communication skills.
Salesforce, Sales Cloud, Service Cloud, Concur, Certinia, Pardot, Gainsight, Zendesk, ServiceNow, Jira
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