2 help desk analyst jobs at 2 companies in Salem, MA
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Sr. Help Desk Analyst
Boston, Massachusetts, United States
$85k-$100k/yr HybridFull Time
2+ YOEAssociate's or bachelor's degree with 2 years of related experience, or 5 years of related experience. Requires Windows, Microsoft products, Google Workspace, Active Directory, networking, hardware, and help desk tool expertise.
Windows 10/11, Microsoft Office, Microsoft Outlook, Microsoft SharePoint, Microsoft Teams, Google Workspace, Gmail, Google Drive, Google Sheets, Windows Active Directory, iPhone, iPad, Android, Mobile Device Management (MDM), LAN/WAN, ServiceNow, Dameware, SCCM, Confluence
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Network Support Analyst
Los Angeles or New York City or Boston or Chicago or London
$100k/yr OnsiteFull Time
3+ YOEBachelor's degree in computer science or related field, 3+ years of help-desk experience, infrastructure support expertise, networking knowledge, and familiarity with listed server, cloud, security, and telephony technologies.
Microsoft Windows, Microsoft Office, iOS, Android, Active Directory, Group Policy Objects, TCP/IP, Cisco Firewalls, HP switches, HP servers, PowerShell, VMware, Citrix, Terminal Server, WDS, WSUS, Microsoft O365, Microsoft Azure, AWS, Avaya IP telephony, AD, DHCP, DNS