2 help desk analyst jobs at 2 companies in Saugus, MA
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Senior Help Desk Analyst
Boston, Massachusetts, United States
$85k-$100k/yr RemoteFull Time
2+ YOEAssociate's or bachelor's degree plus 2 years of related experience, or 5 years of related experience. Requires Windows, Microsoft products, Active Directory, networking, mobile devices, ticketing, imaging, and troubleshooting expertise.
Windows 10, Windows 11, Microsoft Office, Microsoft Outlook, Microsoft SharePoint, Microsoft Teams, Google Workspace, Gmail, Google Drive, Google Sheets, Windows Active Directory, ServiceNow, Confluence, Dameware, SCCM, MDM
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Network Support Analyst
Los Angeles or New York City or Boston or Chicago or London
$100k/yr OnsiteFull Time
3+ YOEBachelor's degree in computer science or related field, 3+ years of help-desk experience, infrastructure support expertise, networking knowledge, and familiarity with listed server, cloud, security, and telephony technologies.
Microsoft Windows, Microsoft Office, iOS, Android, Active Directory, Group Policy Objects, TCP/IP, Cisco Firewalls, HP switches, HP servers, PowerShell, VMware, Citrix, Terminal Server, WDS, WSUS, Microsoft O365, Microsoft Azure, AWS, Avaya IP telephony, AD, DHCP, DNS