11 help desk analyst jobs at 9 companies in Towson, MD
2mo
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Help Desk Jr. Analyst
Columbia, Maryland, United States
HybridFull Time
2+ YOEAssociate's degree or equivalent experience, 2+ years help desk/technical support experience, strong communication and troubleshooting, ability to document issues. Must meet U.S. residency/work-history and authorization requirements and be able to obtain Public Trust clearance.
Agile, DevSecOps, CMS
1w
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Help Desk Analyst
Orlando or Boca Raton or Fort Lauderdale or Fort Myers or Gainesville or Jacksonville or Lakeland or Melbourne or Miami or Naples or Pensacola or Tallahassee or Tampa or Washington or West Palm Beach
OnsiteFull Time
5+ YOERequires 5+ years troubleshooting software and hardware, working knowledge of Windows 11, Microsoft 365, iManage, VPN, Citrix, and legal-specific processes; law firm experience is a plus.
Windows 11, Microsoft 365, iManage, VPN, Citrix, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3d
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Tier 1 Help Desk Analyst
Arlington, Virginia, United States
$25-$29/hr OnsitePart Time
3+ YOEAssociate degree or 2+ years relevant experience, 3+ years relevant experience, DoD IAT Level II certification, ability to obtain Top Secret clearance, and desktop hardware/software troubleshooting skills.
Microsoft Windows, Microsoft Office, BlackBerry, Incident Ticket Tracking systems, Service Level Objectives (SLOs)
2d
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Tier 1 Help Desk Analyst
Arlington, Virginia, United States
$25-$29/hr OnsitePart Time
3+ YOEAssociate's degree or 2+ years relevant experience, 3+ years relevant experience, DoD IAT Level II certification, ability to obtain Top Secret clearance, and desktop hardware/software troubleshooting skills.
Microsoft Windows, Microsoft Office, BlackBerry
1w
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Tier I Help Desk Analyst
Alexandria, Virginia, United States
OnsiteFull Time
1+ YOEBachelor’s degree and 1+ year of hardware/application support, incident analysis, mobile device management, and customer service experience; strong written and oral communication required.
Intel, Apple, Mobile Device Management, ITIL Service Management, CRM, Ticketing, ACD Systems
1w
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IT Desk Support Analyst
Columbia, Maryland, United States
$24-$27/hr OnsiteFull Time
1+ YOERequires Azure, Azure AD, and Office365 administration experience; MDM, Microsoft Office, Windows, networking, cybersecurity, PowerShell, remote desktop, and help desk software experience. A bachelor's degree and 1-3 years of IT experience are preferred.
Microsoft Azure, Azure AD, Office365, Microsoft Office, Windows, PowerShell, Android, Apple, Mobile Device Manager, remote desktop applications, help desk software, wireless networks
2mo
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Functional Business Analyst - Help Desk
Arlington, Virginia, United States
$52k-$121k/yr OnsiteFull Time
Provide functional support for Momentum financial system, analyze and resolve system and data issues, produce reports, perform testing, and communicate with clients; strong MS Excel and customer service skills required.
Momentum, Microsoft Excel, Microsoft Power Platform
2mo
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Functional Business Analyst - Help Desk
Arlington, Virginia, United States
$52k-$121k/yr OnsiteFull Time
Knowledge of Momentum ERP or similar, customer service and business functional analysis skills, SQL a plus, strong verbal and written communication and problem-solving abilities.
Momentum ERP, Jira, SQL
2mo
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Associate Systems Analyst
Arlington, Virginia, United States
OnsiteFull Time
2+ YOE2-3 years IT Help Desk or support role; Windows 10/11, macOS, MS Office; Azure AD/M365; network infra; on-site in Arlington, VA; Bachelor’s preferred.
Microsoft 365, Entra ID (Azure AD), Microsoft Endpoint Manager, NinjaOne, Exchange Online, Teams, SharePoint, PowerShell
3w
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SIGINT Analyst (Ops Support Team) (SkillBridge Intern) - 29468
Fort Meade, Maryland, United States
OnsiteInternship, Temporary
Top Secret/SCI with CI polygraph required; transitioning active-duty military (SkillBridge) eligibility; internship training in SIGINT fundamentals, troubleshooting, database management, and 24/7 help desk operations.
AIRHANDLER, Next Generation Wireless
3mo
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Citizant Inc - PMO / Management Analyst
Washington, District of Columbia, United States
$91k-$163k/yr RemoteFull Time
8+ YOE7-10 years deskside/help desk leadership; federal IT or data program experience preferred; experience with governance, reports, dashboards; strong analytics; PMP/PMI-ACP or ITIL; Bachelor's degree; US Citizenship with Public Trust background check.
Power BI, Tableau, Excel, PMI-ACP, PMP, Agile, ITIL