18 help desk analyst jobs at 13 companies in Wills Point, TX
2mo
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IT Help Desk Analyst
Plano, Texas, United States
OnsiteFull Time
Provide IT support for end users, manage hardware/software deployments and inventory, administer accounts (Okta, Active Directory), troubleshoot networking and A/V, and operate ServiceNow; prior help-desk experience preferred.
ServiceNow, Okta, Sentinel One, FortiClient, ZOHO ManageEngine, Crestron, Neat Bar, ClickShare, Microsoft Teams, Zoom, Microsoft Windows, Microsoft Office Suite, Microsoft Surface, HP printers, Cisco VoIP, Avigilon Altra, Active Directory, Azure, Microsoft Intune, Office 365 Admin Portal, UPS
1mo
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Help Desk Analyst
Garland, Texas, United States
FieldFull Time
Requires a degree or equivalent certifications with experience supporting Windows in Active Directory environments, provisioning technical solutions, troubleshooting endpoints, networking, applications, and desktop peripherals.
Fresh Service, iPhone, iPad, Android, Microsoft Intune, Microsoft Azure AD, Microsoft Office 365, Microsoft Exchange, Microsoft SharePoint, Acronis, Avamar, Cisco, Brocade, Windows, Active Directory
1mo
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Help Desk Analyst
Dallas or Plano or Boone or Garland or Casa Grande or Wooster
HybridFull Time
Requires a degree or equivalent current certifications, Windows and Active Directory support experience, technical provisioning, troubleshooting, customer service, and ability to lift equipment and work on ladders.
Fresh Service, iPhone, iPad, Android, Intune, Azure AD, O365, Lenovo ThinkPad, HP, Microsoft Exchange, Microsoft SharePoint, Acronis, Avamar, Cisco, Brocade, Windows, Active Directory
5d
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HELP DESK ANALYST
Dallas, Texas, United States
OnsiteFull Time
2+ YOEHigh school diploma required; associate or bachelor's degree preferred. Requires 2+ years of technical support experience, Microsoft Office Suite skills, English communication, analytical ability, and customer service orientation.
Microsoft Office Specialist (MOS), Microsoft Certified Desktop Support Technician (MCDST), HDI Desktop Support Technician, Support Center Analyst (HDI-DST), Microsoft Office Suite, Windows Operating Systems, Microsoft SharePoint, What's Up Gold
2d
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Help Desk Analyst
Dallas, Texas, United States
HybridFull Time
High school diploma required; associate degree and industry certifications preferred. Requires basic Windows, Microsoft Office, hardware, software, connectivity, troubleshooting, customer service, and communication skills.
Windows, Microsoft Office, Microsoft 365, Office 365, Wi-Fi, VPN
2d
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Help Desk Analyst
Dallas, Texas, United States
HybridFull Time
High school diploma required; associate degree or industry certification preferred. Requires Windows and Microsoft Office knowledge, troubleshooting ability, strong customer service and communication skills; technical support experience preferred but not required.
Windows, Microsoft Office, Microsoft 365, Office 365, Wi-Fi, VPN
1d
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Help Desk Analyst
Dallas, Texas, United States
$50k/yr OnsiteFull Time
1+ YOERequires at least one year of professional IT experience, valid driver's license, proficiency with Active Directory, Office 365, browsers, computer hardware, mobile devices, security practices, and logical troubleshooting.
Active Directory (AD), Microsoft Office 365, Windows, Android, iPhone
1mo
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Help Desk Analyst L2
Dallas, Texas, United States
$30-$34/hr OnsiteFull Time, Temporary
2+ YOEAssociates degree preferred, 2+ years technical support experience, strong problem-solving and communication, ability to troubleshoot hardware/software, configure email, and use ticketing systems.
Microsoft Outlook, Microsoft Windows, Mac OS, Microsoft O365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Workspace, Google Meet, Logitech, EDR
2w
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Help Desk Analyst L2
Dallas, Texas, United States
$30-$34/hr OnsiteFull Time, Temporary
2+ YOEAssociate degree in computer or IT field preferred, 2+ years technical support experience, and skills troubleshooting hardware, software, permissions, email clients, operating systems, and ticketing systems.
Microsoft Outlook, Microsoft Windows, MAC OS, Microsoft O365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Workspace, Google Meet, Logitech, E-Verify
2w
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IT Help Desk Analyst
Dallas, Texas, United States
$20-$22/hr OnsiteFull Time
1+ YOE1+ year technical support experience or equivalent education/certifications; troubleshooting, Windows, Microsoft Office, Citrix, Exchange, Active Directory, networking, security, and communication skills required.
Windows 10, Microsoft Office, Citrix, Exchange, Active Directory, PointClickCare, Net Health, Workday
1mo
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IT Help Desk Analyst
Dallas, Texas, United States
OnsiteFull Time
Provide IT support for Windows, Office, Microsoft 365 and basic networking; troubleshoot hardware/software, assist with device imaging and inventory, and maintain documentation.
Microsoft Windows, Microsoft Office, Microsoft 365, ConnectWise Manage, ERP
2mo
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Help Desk Support Analyst
Las Vegas or Los Angeles or Dallas
$22-$24/hr OnsiteFull Time
2+ YOEMinimum 2 years IT troubleshooting/support, Windows desktop and server, Active Directory, networking, PC hardware, printer and Office/Outlook knowledge; Bachelor's in CS or related field; A+/Network+ preferred; local candidates only; onsite role.
Windows 7, Windows 8, Windows 10, Windows Server, Active Directory, Microsoft Office, Outlook
2d
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IT Service Desk Analyst - Hybrid Role (Dallas, TX or Florida)
Mesquite or Dallas or Florida
RemoteFull Time
High school diploma or GED required; prior help desk, Windows desktop, printer troubleshooting, and ticketing system experience required. Freshservice, communication, and remote support skills required; Associate's degree preferred.
Windows, Freshservice, Microsoft Office 365, Microsoft Outlook, Active Directory, Entra, SCCM, Intune, Microsoft 365, Microsoft SharePoint, Entra ID, EMR, Printer Logic
3d
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IT Service Desk Analyst - Hybrid Role (Dallas, TX or Florida)
Dallas or Florida
RemoteFull Time
High school diploma or GED and prior help desk, Windows desktop, laptop, printer, and ticketing-system support experience required; Associate's degree and CompTIA A+ preferred.
Freshservice, Windows, Office 365, Microsoft Outlook, Active Directory, Entra, SCCM, Intune, Microsoft 365, Microsoft SharePoint, Entra ID, EMR, Printer Logic
1w
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Technical Support Analyst
Dallas, Texas, United States
OnsiteFull Time
1+ YOERequires 1–3 years help desk experience, 2 years PC hardware support, Windows 10, Google Apps Suite, Microsoft Office, imaging solutions, and strong customer support skills; requires a technical associate degree or Microsoft/CompTIA certification.
Active Directory, Google Apps, CommandLink, DocStar, LAN, WAN, VPN, Remote Desktop, Windows, RFMS, Google Chrome, Internet Explorer, Microsoft Office, Adobe, Apple, Android, Windows 10, Windows registry, Google Apps Suite, imaging solutions
3d
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Desktop Support Analyst - Irving, Texas
Irving or Dallas
$70k-$75k/yr HybridFull Time
2+ YOEHigh school diploma or equivalent and 2+ years of technical or help desk support experience. Requires Windows/macOS, Microsoft 365, MDM, remote-support, communication, documentation, and prioritization skills.
Microsoft Intune, JAMF, Jira, Service Desk Plus, Zoho ManageEngine, TeamViewer, Microsoft Defender for Endpoint, Windows, Mac, macOS, Microsoft 365, Microsoft SharePoint Online, Microsoft Power BI, Microsoft Word, Microsoft Outlook, MDM, GLBA, PCI-DSS
2w
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Level 1 Cyber Security Analyst
McKinney, Texas, United States
OnsiteFull Time
0+ YOE0–2 years in SOC, help desk, IT security, or related technical work; networking and Windows/Linux knowledge; U.S. citizenship; background investigation eligibility; Security+ or CC certification required within six months.
SIEM, XDR, endpoint detection and response (EDR), Windows, Linux, TCP/IP, DNS, ITIL, NIST SP 800-171, CMMC Level 2, DIBNet
1mo
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SharePoint Administrator & I/T Support Analyst NV
Plano, Texas, United States
RemoteFull Time
2+ YOEAssociate degree or equivalent,2+ years SharePoint/Microsoft 365 or help-desk experience, knowledge of SharePoint governance and Microsoft 365 services, strong communication skills.
Microsoft SharePoint, Microsoft 365, Microsoft Teams, Microsoft OneDrive, Microsoft Outlook, Microsoft 365 admin, Google Tag Manager
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