11 help desk associate jobs at 7 companies in Los Angeles, CA
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IT HELP DESK TECHNICIAN
El Segundo, California, United States
$50k-$68k/yrOnsiteFull Time
Mendocino Farms: Operates a gourmet sandwich and salad restaurant chain.
1+ YOE1–2 years help desk/IT support experience (multi-site preferred); strong hardware, network and software troubleshooting; ticketing (Zendesk); Windows OS, TCP/IP, WiFi, VPN familiarity; excellent communication; associate/bachelor in IT preferred; ITIL/help-desk certs a plus.
Zendesk, TOAST, OLO, KDS, Windows OS, TCP/IP, WiFi, VPN
LERETA: Provides real estate tax and flood service solutions for lenders.
3+ YOERequires 3+ years as a Help Desk Technician, high school diploma or equivalent, and typing speed of 35+ WPM. Associate degree and 5+ years of experience preferred.
Microsoft Active Directory, Microsoft Outlook, Microsoft Access, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, MSP, LSAMS, FISERV, LPTS, LERETANet, Mainframe, TTS, TS2, WebXtender, iSupport
The People Concern: Provides social services and housing for vulnerable populations in Los Angeles.
3+ YOEAssociate degree or equivalent with 3+ years of technical or IT experience; CA driver's license and insurance required. Requires help desk leadership, troubleshooting, customer service, budgeting, and communication skills.
B4 Phish, Jive, RingCentral, Verizon IPC, LDAP, VPN, VoIP, POTS, Windows OS, Mac iOS, Microsoft Word, Microsoft Excel, AWS, Microsoft Azure, Google Cloud, ITIL, ITSM
LERETA: Provides real estate tax and flood services for mortgage lenders.
3+ YOERequires 3+ years as a Help Desk Technician, high school diploma or equivalent, 35+ WPM typing, troubleshooting, communication, SLA management, and reporting skills. Associate degree and 5+ years preferred.
Microsoft Active Directory, Microsoft Outlook, Microsoft Access, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, MSP, LSAMS, FISERV, LPTS, LERETANet, Mainframe, TTS, TS2, WebXtender, iSupport
Jackson Lewis: Represents management in labor and employment legal matters.
2+ YOE2+ years Service Desk experience, strong knowledge of Microsoft Windows and Microsoft Office (Word, Excel, PowerPoint, Outlook/Exchange), PC hardware proficiency, familiarity with incident management and ticketing (ServiceNow a plus), excellent customer service and communication skills, Associates degree or equivalent experience.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Exchange, macOS, ServiceNow
LERETA: Provides real estate tax and flood services for mortgage lenders.
3+ YOERequires 3+ years as a Help Desk Technician, high school diploma or equivalent, 35+ WPM typing, troubleshooting, communication, SLA management, and customer support skills; associate degree and 5+ years preferred.
Microsoft Active Directory, Microsoft Outlook, Microsoft Access, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, MSP, LSAMS, FISERV, LPTS, LERETANet, Mainframe, TTS, TS2, WebXtender, iSupport
Alo Yoga: Sells yoga apparel and provides wellness and fitness services.
2+ YOETier 1-2 onsite warehouse IT support; 2+ years warehouse technical support; experience with Zebra printers/handhelds, Windows and Mac, ticketing systems, remote support tools, Azure, Active Directory, Jamf, WMS, Exchange 365, Zoom/Teams; ability to lift 50+ lbs.
Zebra label printers, Zebra handheld mobile computers, Windows, Mac, Freshservice, ServiceNow, Jira, Datto, SDM, Azure, Active Directory, Jamf, WMS, Exchange 365, Zoom, Microsoft Teams
Alo Yoga: Sells yoga apparel and provides wellness and fitness services.
2+ YOETier 1-2 onsite IT support in warehouse settings; 2+ years hands-on warehouse IT experience; Zebra printers/handhelds, Windows/Mac, ticketing systems, remote support tools, Azure, Active Directory, Jamf, WMS, Exchange 365, Zoom/Teams; ability to lift 50+ lbs.
Zebra label printer, Zebra handheld mobile computer, Microsoft Windows, Mac, Freshservice, ServiceNow, Jira, Datto, SDM, Microsoft Azure, Active Directory, Jamf, WMS, Exchange 365, Zoom, Microsoft Teams
Azul Vision: Provider of comprehensive ophthalmology and medical eye care services.
1+ YOERequires an associate's or bachelor's degree in computer science or related field, 1–2 years of technical support experience, software and hardware expertise, analytical skills, and strong communication abilities.
Azul Vision: Comprehensive eye care and surgical services in Southern California.
1+ YOEAssociate or bachelor's degree in computer science or related field, 1–2 years of technical support experience, and expertise with varied software, hardware, applications, networking, and troubleshooting.