409 help desk associate jobs at 301 companies in United States
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Help Desk Analyst
Alexandria or Moorefield
$24-$29/hrOnsiteFull Time
Burke & Herbert BankNASDAQ: BHRB: Community bank offering personal, business, and wealth management services.
2+ YOE2+ years help desk experience or associate degree; experience with EntraID/Active Directory, Service Desk ticketing, Microsoft Office; customer service and troubleshooting skills.
EntraID, Active Directory, Microsoft Office, Service Desk ticketing application
GDITNYSE: GD: Delivers IT and mission services to government agencies.
1+ YOE1+ years help desk/call center or customer support experience; HS diploma or GED (Associates preferred); AV and help-desk skills; weekend/holiday coverage; ability to obtain FAA PIV badge and NACI (T1); ITIL/HDI preferred.
Global Rescue: Provides medical, security, and crisis evacuation services to travelers.
1+ YOEIT help desk support experience; Windows 10/11; strong communication; bilingual English/Spanish preferred; familiarity with Microsoft 365 and cloud/AD concepts.
Fortinet FortiGate, Fortinet switches, Fortinet FortiAP, Windows 11, Microsoft 365, Entra ID, Active Directory, AWS, Azure, Asterisk, PBX
Spatial Front: IT solutions and mission support for government agencies.
3+ YOE3+ years in help desk or service desk; BS/BA or equivalent; US citizenship with active Secret clearance; experience with PeopleSoft HCM/CRM; familiarity with ITSM and federal environment.
Winsor Consulting Group: Provides managed IT services and support for client environments.
1+ YOE1-2 years in help desk or technical support; strong communication; basic networking; ITIL awareness; high school diploma; associate degree preferred; certifications beneficial.
Microsoft 365, Windows 10/11, TCP/IP, DNS, DHCP, ConnectWise Manage, ConnectWise Automate, ScreenConnect
Concept Plus: Delivers enterprise IT services for federal government agencies.
1+ YOEStrong communication, solid computer skills; help desk or customer service experience; MS Office familiarity; associate degree or higher; ServiceNow familiarity; eligible for Public Trust.
Dallas Theological Seminary: Provides graduate theological education and professional training for ministries.
1+ YOEProvide IT help desk support using ITIL practices; support Microsoft 365, Windows, endpoint devices; create knowledge articles; associate degree or equivalent preferred; 1+ years help desk experience preferred; IT certifications preferred.
Microsoft 365, Microsoft Teams, Microsoft Windows, Active Directory, Microsoft Entra ID, ITSM
FAT BrandsNASDAQ: FAT: Franchises and operates a portfolio of global restaurant brands.
Provide help desk support, troubleshoot PC hardware/software, log and track requests, triage/escalate issues, produce documentation, and assist in training; associate degree in IT-related field and strong communication/customer-service skills required.
Affiliated Distributors: Buying and marketing group for independent wholesale distributors.
2+ YOEAssociate's degree in IT or related, 2 years IT help desk experience, CompTIA A+/N+ preferred; proficiency with Microsoft 365, Windows 11, Active Directory/Azure, account administration, mobile device and remote support, strong customer skills.
Microsoft 365, Windows 11, Active Directory, Azure, Office 365, PC, Apple iPhone, iPad
Citi TrendsNASDAQ: CTRN: Retailer of discounted apparel, accessories, and home goods.
Provide remote and phone support for store POS, MM, networking, wireless, security, HR systems; troubleshoot hardware/software, log and escalate tickets, use MS Office/Windows; available 8AM–10PM seven days a week.
Microsoft Office, Windows, Mac OS, SQL, Relational Database, POS
Somerville or Brenham or Burton or Caldwell or Deanville or Navasota or Snook
$24-$36/hrOnsiteFull Time
Citizens State Bank: A Texas community bank providing personal and business financial services.
High school diploma required; associate or bachelor’s in IT-related field preferred. Prior help desk or technical support experience and familiarity with Microsoft Windows, Office, Exchange, hardware/software troubleshooting, user access, and basic networking preferred; certification willingness required.
Microsoft Windows, Microsoft Office, Microsoft Exchange
2+ YOEAssociate's degree (or equivalent), 2+ years IT or help desk experience, microcomputer hardware and Microsoft network experience, strong communication and customer service skills.
Southeast Community College: A public community college offering associate degrees and certificates.
1+ YOEProvide tier I and limited tier II helpdesk support, document and escalate incidents, create user help documentation; Associate's degree or equivalent experience required, plus 1+ year help desk experience.
Microsoft Office 365, Ellucian Colleague, helpdesk tracking software, remote control software
Davidoff of Geneva: Produces and sells premium cigars and luxury tobac products.
3+ YOE3+ years help desk/desktop support experience; associate degree or equivalent; experience with Windows, macOS, iOS, Microsoft 365, Active Directory/Entra ID; strong troubleshooting and customer service skills.
Windows, macOS, iOS, POS, Microsoft 365, Microsoft Authenticator, Active Directory, Microsoft Entra ID, Microsoft Intune, MDM, Apple Business Manager, Zebra, ERP, CRM, Adobe Creative Cloud, Box, Smartsheet
SitelogIQ: Provides facility planning and energy efficiency solutions for buildings.
1+ YOEAssociate's degree in IT or related field,1-2 years help desk/desktop support experience,working knowledge of desktop OS,hardware,peripherals and basic networking,strong communication and customer service skills.
Health System Services: Distributes home medical equipment and provides respiratory therapy services.
Provide first-line IT support, account access, device setup, basic troubleshooting, create user guides; associate degree or IT training preferred; help-desk experience required; familiarity with Windows and Microsoft 365.
Marathon Health: Provides employer-sponsored onsite and virtual primary care services.
5+ YOEAssociate's degree in IT and minimum 5 years technical support/help desk experience. Experience with ticketing systems (Freshservice, ADO, Jira), troubleshooting hardware/software/networking, IT service management, mentoring, and healthcare compliance.
Mendocino Farms: Operates a gourmet sandwich and salad restaurant chain.
1+ YOE1–2 years help desk/IT support experience (multi-site preferred); strong hardware, network and software troubleshooting; ticketing (Zendesk); Windows OS, TCP/IP, WiFi, VPN familiarity; excellent communication; associate/bachelor in IT preferred; ITIL/help-desk certs a plus.
Zendesk, TOAST, OLO, KDS, Windows OS, TCP/IP, WiFi, VPN
Bowhead: Provides diversified technical and professional services to federal government agencies.
On-site Tier I help desk support in Anchorage requiring associate degree or equivalent experience, A+ or Network+ within one year, ability to lift 50 lbs, sit/stand long periods, strong communication and troubleshooting skills.
Stinson: Provides comprehensive legal services and counsel to corporate clients.
1+ YOEAssociate's degree or equivalent experience, 1+ year help desk experience, knowledge of networking, hardware/software support, Windows 10/11, Microsoft Office, macOS, mobile devices; strong communication and troubleshooting; hybrid schedule required.
Windows 10, Windows 11, Microsoft Office 2016, Microsoft Office 365, Mac OS, Android, iPhone, VMware Horizon, VMware vSphere, VPN, Microsoft Endpoint Manager, System Center Configuration Manager, Active Directory