12 help desk associate jobs at 11 companies in New York City, NY
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IT Help Desk Technician (Entry-Level)
Princeton, New Jersey, United States
$45k-$70k/yrOnsiteFull Time
SystImmune: Developing multi-specific antibodies and antibody-drug conjugates for cancer therapy
Associate degree or equivalent experience in IT, experience with help desk systems, proficiency with Windows/MacOS/Linux/iOS/Android, Microsoft Office/Teams, WebEx and Zoom, basic networking and Cisco/Palo Alto familiarity.
Windows, MacOS, Linux, iOS, Android, Microsoft Office, Microsoft Teams, Cisco WebEx, Zoom, Cisco managed switches/routers, Palo Alto Firewalls
City of New York: Provides municipal services and administration for New York City.
1+ YOEHigh school diploma and one year clerical experience; ability to type 100 keystrokes (20 words) per minute; perform data entry, document processing, and reporting.
City of New York: Provides municipal services and administration for New York City.
1+ YOEHigh school diploma or equivalent and one year clerical experience; keyboard familiarity (minimum 20 wpm), proficiency in Microsoft Excel/Word/Outlook, strong communication and organizational skills.
Microsoft Excel, Microsoft Word, Microsoft Outlook
NYU Langone Health: Academic medical system providing comprehensive patient care and education.
2+ YOEAssociate degree in finance or related field, or 2 years of call center/customer service experience; strong English communication, analytical, technical, confidentiality, and problem-solving skills.
PM Pediatric Care: Specialized urgent care services for children and young adults.
Provide front-desk patient service in a pediatric clinic: greet families, register patients, manage accounts, coordinate escalations, and use office systems. High school diploma/GED preferred; prior healthcare or hospitality experience helpful.
New York City or Bronx or East Harlem or Upper Manhattan
$59k-$62k/yrOnsiteFull Time
Amber Charter Schools: Provides tuition-free public charter school education in New York City.
1+ YOEAssociate's degree in IT, information systems, computer science, or related field; 1 year of technology experience with help desk, hardware, and network issues; Microsoft Office and Google Suite proficiency.
Freshdesk, Microsoft Office, Google Suite, Windows, Chromebooks, PowerSchool, SPSS, Stata, Tableau, Linkit!, i-Ready, New York State Testing Program (NYSTP)
Retro Fitness Tenafly: Provides gym access, personal training, and fitness group classes.
Front desk member service role at a fitness club; requires energy, multitasking, and strong communication; CPR/AED preferred; retail/hospitality experience helpful.
Yeshiva University: Private university providing undergraduate and graduate degree programs.
2+ YOE2+ years help desk and A/V support, experience with Windows/macOS and Microsoft 365, ServiceNow, strong troubleshooting, communication, and documentation skills; Associate's degree in IT or equivalent.
Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Office apps, ServiceNow, VoIP
The Child Center of NY: Provides social services and mental health support for NYC families.
2+ YOEAssociate degree or equivalent experience; 2+ years supporting EHR systems; strong technical writing, documentation, training, and help desk support experience; proficiency with Microsoft Office and collaboration tools.
Electronic Health Record (EHR), DocuSign, Relias, Microsoft Office Suite, ePrescribing, eLabs
Pomelo Care: Virtual medical practice for women's and children's health.
2+ YOE2+ years IT support experience; proficiency with Windows 10/Server, Active Directory, networking (TCP/IP,DHCP,DNS), VMware, and help desk operations. Bachelor's or Associate+certifications acceptable.
Active Directory, Microsoft Exchange 2016, VMware, Microsoft Windows 10, Microsoft Office Suite, Windows Server 2008, Windows Server 2012, Windows Server 2016, Windows Server 2019, TCP/IP, DHCP, DNS, DFS, GPOs, SAN, Mitel
Bel Group: Produces and sells branded cheese and healthy fruit snacks.
3+ YOEAssociate degree in IT/Computer Science, 3+ years help desk/information systems experience, experience with Microsoft Office/Windows/Acrobat, familiarity with Cisco/VoIP/Wi‑Fi, ability to work in manufacturing environment and lift up to 40 lbs.
Microsoft Office, Windows, Acrobat, Ivanti, Office@Hand, ServiceNow, Cisco, VoIP, Wi‑Fi, CMDB, IPAM, Active Directory (AD), HP printers, Zebra printers, Axel (Thin Client)
Meliá Hotels InternationalMadrid Stock Exchange: MEL: Operates a global network of hotels and vacation resorts.
2+ YOEAssociate/Bachelor/technical certificate in IT,2+ years help-desk/desktop support,knowledge of Microsoft OS/apps,networking (TCP/IP,DNS,DHCP,802.11x),security systems,Opera/MICROS/HotSOS preferred,US work authorization,flexible/on-call availability.
TCP/IP, DNS, DHCP, 802.11x, Opera, MICROS, HotSOS, Microsoft operating systems