26 help desk jobs at 19 companies in Covington, KY
6d
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Help Desk Director
Cincinnati, Ohio, United States
OnsiteFull Time
5+ YOE3+ MgmtRequires 5+ years in IT support, including 3+ years leading a help or service desk, MSP or multi-client experience, SLA and KPI expertise, ITSM platform knowledge, ITIL practices, and strong communication skills.
ConnectWise, Autotask, ServiceNow, Freshservice, Zendesk, ITIL, CompTIA A+, CompTIA Network+, Microsoft
3w
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IT Help Desk Specialist
Carlisle, Ohio, United States
$20-$30/hr OnsiteFull Time
Experience in IT help desk support, troubleshooting hardware and software, user account management, strong communication and customer-service skills, familiarity with educational environments.
Windows, Microsoft Office, macOS, Chrome OS
1d
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Junior Help Desk Specialist (DEAMS)
Dayton, Ohio, United States
OnsiteFull Time
1+ YOERequires U.S. citizenship, current Secret clearance or eligibility, 1+ year of help desk or related support experience, Microsoft Office proficiency, DEAMS systems experience, and strong customer service and communication skills.
Microsoft Office Suite, DEAMS, ticketing systems, service management tools, CompTIA A+, ITIL Foundation
3mo
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Help Desk Support Specialist Sr.
Cincinnati, Ohio, United States
$24-$31/hr RemoteFull Time
2+ YOE2+ years help desk experience; one-year certificate; Windows 11, Office 365, AD, MECM; remote support; strong communication.
Windows 11, Office 365, Active Directory, MECM, VPN, Remote Desktop
4w
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Help Desk Technician
Hillsboro or Franklin County or Ohio
$26-$30/hr FieldFull Time
3+ YOEAssociate degree or equivalent IT certification and A+ required, 3+ years helpdesk experience in Windows environments, knowledge of networking, Microsoft 365, MDM, strong customer service and communication skills.
Microsoft Windows, Microsoft 365
1mo
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Help Desk Technician
Cincinnati, Ohio, United States
$18-$22/hr OnsiteFull Time
Provide first-line technical support, troubleshoot hardware/software, assist users, run reports, install/repair computer systems; associate's degree in IT/CS/Engineering preferred and strong communication and problem-solving skills.
2d
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Help Desk Specialist
Dayton, Ohio, United States
OnsiteFull Time
Requires U.S. citizenship, a bachelor's degree, or an associate degree with 0–2 years' experience, or high school diploma with 8 years' experience. Windows, Microsoft Office, analytical, and communication skills required.
Windows, Microsoft Office, Microsoft Windows
1w
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Help Desk Analyst I
Dayton, Ohio, United States
OnsiteFull Time
4+ YOEHigh school diploma plus 4 years' experience (or equivalent); U.S. citizenship and current Secret clearance; experience with HPC systems, Linux, interconnects, schedulers; ITIL Foundation preferred; strong communication skills.
Cray, Cray EX, IBM, SGI, Penguin, Linux, InfiniBand, Intel Omni-Path, Portable Branch Systems (PBS), Simple Linux Utility for Resource Management (SLURM), IBM Platform Load Sharing Facility (LSF), Intel Xeon, AMD EPYC, ARM, Nvidia
1mo
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Entry Level Help Desk Technician
Dayton, Ohio, United States
$45k/yr HybridFull Time
Associate degree or equivalent; strong customer service, troubleshooting, analytical, and oral/written communication skills; ability to document and resolve customer technical issues.
2mo
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Azure Help Desk - TS/SCI - Operations & Maintenance Support Specialist
Beavercreek Township or Patuxent River or Dayton
OnsiteFull Time
3+ YOEUS citizen with active TS/SCI, bachelor\u0002s in CS/IT, AZ-104, 3+ years help desk/IT support experience, VDI/Azure and configuration management (Salt/Ansible/Chef/Puppet) experience, Jira/Confluence/GitLab familiarity, Windows/Linux troubleshooting.
Jira, Confluence, GitLab, Salt, Ansible, Chef, Puppet, Azure, Azure Virtual Desktop, Windows, Linux, SAP
1mo
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Help Desk Technician, Digital Technology Solutions
Cincinnati, Ohio, United States
$39k-$43k/yr OnsiteFull Time
0+ YOEAssociate degree in IT (or equivalent experience), ability to provide Tier 1 IT support, triage incidents, follow knowledge base articles, strong communication skills; no prior experience required.
6d
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IT Help Desk Technician (Level 1–2 Support)
Lockland or Illinois or Wisconsin or Indiana or Ohio
OnsiteFull Time
3+ YOERequires 3–5 years of Level 1–2 IT support experience, Microsoft 365, Entra ID/Azure AD, Intune, Teams Rooms and AV support, networking fundamentals, cybersecurity knowledge, and strong customer service skills.
Microsoft 365, Entra ID, Azure AD, Microsoft Intune, Microsoft Teams Rooms, Egnyte, DNS, DHCP, MFA, Microsoft MD-100, Microsoft MD-102, CompTIA A+, Network+, Windows
2mo
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Service Desk Systems Analyst
San Diego or Dayton or Fort Belvoir or Huntsville or California
HybridFull Time
3+ YOEAssociate degree or equivalent experience in CS/IT, 3+ years help desk/technical support, ability to obtain DOD 8140 IAT 1 certification within 6 months, working knowledge of networks, ITIL and Microsoft/Azure certs preferred.
Microsoft 365, ServiceNow ITSM, Adobe, Web browsers, Antivirus tools
3mo
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IT Support II
Cincinnati, Ohio, United States
HybridFull Time
3+ YOEHigh School diploma or GED; at least three years of experience in Help Desk environments.
18h
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Customer Service Engineer (VA ESOM)
Cincinnati, Ohio, United States
OnsiteFull Time
2+ YOEBachelor's degree in a technical discipline or equivalent experience, 2+ years in IT support, help desk, or system administration, and eligibility for Public Trust suitability clearance.
Microsoft Office, Microsoft Active Directory, ServiceNow, Windows
1mo
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IT Support Analyst
Monroe, Ohio, United States
OnsiteFull Time
CSafe: Providing temperature-controlled shipping solutions for pharmaceutical products.
2+ YOE2+ years help-desk or desk-side IT support, Microsoft Entra ID account administration, Exchange Online and Microsoft 365 familiarity, Windows device troubleshooting, basic networking, ticketing system experience, strong customer-service skills.
Microsoft Entra ID (Azure AD), Exchange Online, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft 365, Intune, ServiceNow, Freshdesk, Tikit
2w
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Temporary Helpdesk Associate (KY)
Elsmere, Kentucky, United States
OnsiteTemporary
Provide help-desk and inventory support for RFID scan guns, track inventory, troubleshoot equipment, communicate with teams; training available, familiarity with RFID and computers a plus.
RFID scan gun, RFID
3w
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Computer Technician
West Chester, Ohio, United States
$27/hr OnsiteFull Time
3+ YOEProvide help-desk support, maintain and upgrade servers, networks, workstations; requires A+ and Network+; 3+ years IT experience and 2 years vocational/associate training; valid driver\u0002s license.
VMware, Windows, Microsoft Office, Adobe
1mo
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Senior Network Engineer
Cincinnati, Ohio, United States
OnsiteFull Time
5+ YOE5+ years in IT infrastructure/networking, enterprise routing/switching/firewalls/VPN, Microsoft 365 and Azure connectivity experience, help desk/support operations experience, strong communication and incident escalation skills.
Microsoft 365, Microsoft Azure, Microsoft Office, Microsoft Excel, Microsoft PowerPoint, SharePoint
1mo
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Technical Support Representative Level 1
Cincinnati or Atlanta
HybridFull Time
4+ YOEHigh school diploma/GED required; MCP or equivalent technical experience (4+ years desktop/help desk); strong OS, Microsoft Office, email, and database knowledge; clear written and verbal communication.
Operating Systems, Microsoft Office, Email, Database Application