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2,219 help desk jobs at 1,433 companies in United States

3mo
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Help Desk Analyst
San Rita, Guam, United States
OnsiteFull Time
B&A
B&A: Provides IT systems integration and data services to federal agencies.
2+ YOEHigh School diploma required; 2+ years IT help desk experience; ICT help desk experience; CompTIA Security+ preferred.
Help Desk Ticketing System, Windows, Networking, Mobile Devices
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2mo
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Help Desk Technician
Baltimore, Maryland, United States
$18-$21/hr OnsiteFull Time
Koniag Government Services
Koniag Government Services: Providing technical and professional services to federal agencies.
1+ YOEHelp desk support with ServiceNow documentation and hardware/software issue resolution; 1 year of call center/help desk experience; Public Trust clearance required.
ServiceNow, Skype, Teams, Windows, Microsoft SMS, Microsoft Office, Microsoft Exchange/Outlook
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1mo
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Help Desk Lead
Montgomery, Alabama, United States
OnsiteFull Time
American Operations Corporation
American Operations Corporation: Providing specialized mission support and logistics to federal agencies.
7+ YOE7+ MgmtRequires DoD Secret clearance, 7+ years help desk management, experience with enterprise operational systems, ITSM/ticketing, incident management, escalation coordination, operational reporting; ITIL Foundation and Security+ preferred.
FMxC2, IMDS, IMDS-MSM, FEM, PAMS
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12h
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Help Desk Technician
Ida, Michigan, United States
OnsiteFull Time
Monroe County Intermediate School District
Monroe County Intermediate School District: Provides regional educational services and administrative support for schools.
Provide IT help desk support for the school district; specific qualifications not listed in the posting.
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3mo
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Help Desk Representative
Fort Huachuca, Arizona, United States
$39k-$62k/yr OnsiteFull Time
Peraton
Peraton: National security and mission-critical government technology services provider.
2+ YOEHS diploma with 2+ years in customer service or help desk; DoD Secret clearance
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5d
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Help Desk Specialist
Federal Way, Washington, United States
OnsiteFull Time
Federal Way Public Schools
Federal Way Public Schools: Provides public K-12 education and student support services.
2+ YOEProvide Tier 1 help desk support, diagnose and troubleshoot hardware/software, manage service tickets, prepare and inventory devices; requires 2 years help desk experience and working toward or holding an Associate's in Computer or Business Technology.
Windows, iOS, Android, Microsoft applications, web based productivity platforms
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5d
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Help Desk Analyst
Alexandria or Moorefield
$24-$29/hr OnsiteFull Time
Burke & Herbert Bank
Burke & Herbert BankNASDAQ: BHRB: Community bank offering personal, business, and wealth management services.
2+ YOE2+ years help desk experience or associate degree; experience with EntraID/Active Directory, Service Desk ticketing, Microsoft Office; customer service and troubleshooting skills.
EntraID, Active Directory, Microsoft Office, Service Desk ticketing application
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3w
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Help Desk Technician
Oklahoma City, Oklahoma, United States
$19-$26/hr OnsiteFull Time
GDIT
GDITNYSE: GD: Delivers IT and mission services to government agencies.
1+ YOE1+ years help desk/call center or customer support experience; HS diploma or GED (Associates preferred); AV and help-desk skills; weekend/holiday coverage; ability to obtain FAA PIV badge and NACI (T1); ITIL/HDI preferred.
Audiovisual Equipment, VTC
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2d
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Help Desk Specialist
Doral, Florida, United States
$53k-$108k/yr RemoteFull Time
Booz Allen Hamilton
Booz Allen HamiltonNYSE: BAH: Consulting and technology services for government and commercial clients
1+ YOEExperience providing Tier I/II help desk support, familiarity with Windows and macOS, knowledge of ITIL and Agile, 1–3+ years help desk experience (HS+3yrs or BS+1yr), and relevant certifications (CompTIA A+, ITIL, Microsoft Modern Desktop).
Microsoft Windows, macOS, Jira, Confluence, Azure, AWS
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4w
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Help Desk Lead
Doral, Florida, United States
$60k-$124k/yr OnsiteFull Time
SOSi
SOSi: Provides technology and mission solutions for national security.
5+ YOEActive TS-SCI clearance, bachelor\u0002s degree in IT/CS or 5 years equivalent experience, experience managing help desk teams, ITSM/JIRA/ServiceNow proficiency, remote desktop and asset management experience, strong customer service and leadership skills.
ServiceNow, JIRA, ITSM, CAC, SSO, MFA, ITIL
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3d
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Help Desk Specialist
Doral, Florida, United States
$53k-$108k/yr OnsiteFull Time
Booz Allen Hamilton
Booz Allen HamiltonNYSE: BAH: Provides technology and management consulting services to diverse organizations.
1+ YOEProvide Tier I/II help desk support; 1+ year help desk experience (HS+3yrs or BS+1yr), knowledge of Windows/macOS, ITIL, Jira/Confluence, cloud (Azure/AWS); CompTIA A+, ITIL, or Microsoft Modern Desktop certs preferred.
Microsoft Windows, macOS, Jira, Confluence, Azure, AWS
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3w
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TIER I HELP DESK
Oceanside, California, United States
$24-$26/hr OnsiteFull Time
Constellation West
Constellation West: Provides mission-critical technology services for federal government agencies.
1+ YOESecret security clearance required; 1–3 years help desk or service desk experience; high school diploma required, associate preferred; strong written/verbal communication and Microsoft Office skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel
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2mo
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Help Desk Specialist
Lodi, California, United States
OnsiteFull Time
NuAxis Innovations
NuAxis Innovations: Provides IT infrastructure and customer experience solutions for government agencies.
2+ YOE2+ years help desk/IT support; strong MS 365 and Windows; remote support tools and ticketing
Microsoft 365, Windows, Remote support tools, Ticketing systems, AD management, MDM enrollment, LAN/WAN tools
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4w
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Help Desk Manager
United States
$75k-$105k/yr RemoteFull Time
Evanhoe & Associates
Evanhoe & Associates: Delivers IT systems integration and data solutions for government.
6+ YOEManage enterprise service desk operations; 6+ years IT service desk/help desk experience; DoD 8570 IAT Level II certification required; Secret clearance required; HS/GED required; bachelor's degree preferred.
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2w
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HELP DESK I
Tulsa, Oklahoma, United States
OnsiteFull Time
McAfee & Taft
McAfee & Taft: Provides professional legal representation and business advisory services.
3+ YOEHS diploma required; 3 years help desk or 2 years desktop support experience; working knowledge of Windows 10/11, Microsoft Office, SCCM, RDP/VPN, VM tech, mobile device and DMS support; strong communication and problem-solving skills.
Windows 10/11, Microsoft Office 2019/365, RDP, VPN, VM technologies, System Center Configuration Manager (SCCM), ITSM/ITIL, legal document management systems (DMS), incident management (ticketing) systems, Rave Communications
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3mo
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Help Desk Representative
Fort Huachuca, Arizona, United States
$39k-$62k/yr OnsiteFull Time
Peraton
Peraton: Provides advanced technology and mission support for government agencies.
2+ YOEHS diploma +2 years in customer service/inside sales/help desk; active DoD Secret clearance
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2mo
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Help Desk Technician
Elkhart, Indiana, United States
OnsiteFull Time
Forest River
Forest River: Manufacturer of recreational vehicles, pontoon boats, and commercial trailers.
5+ YOEOnsite Help Desk Technician with 5+ years of hands-on technical and customer service experience; associate degree preferred.
Windows, Microsoft Office, Adobe, AutoCAD, TCP/IP, Remote Desktop
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2mo
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IT Help Desk
Midvale or Salt Lake City
$20-$22/hr OnsiteFull Time
Ensign Services
Ensign ServicesNASDAQ: ENSG: Provides administrative and clinical support to post-acute healthcare facilities.
1+ YOEProvide IT help desk support, troubleshoot hardware/software, handle tickets, and assist end users in Salt Lake City area.
Windows 10, Microsoft Office, Citrix, Exchange, Active Directory, Networking
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1w
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Help Desk Technician
Morrisville, New York, United States
$46k-$50k/yr OnsiteFull Time
SUNY Morrisville
SUNY Morrisville: A public college offering bachelor and associate degree programs.
Providing help desk and instructional support for campus technology users; troubleshooting hardware and software issues and responding to user requests.
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2mo
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Help Desk Lead
Montgomery, Alabama, United States
OnsiteFull Time
BlueWater Federal Solutions
BlueWater Federal SolutionsNASDAQ: TTEK: Provides IT, cybersecurity, and mission support services to government agencies.
7+ YOE7+ years in Help Desk management; active Secret clearance; ITSM/ticketing experience; ITIL Foundation and Security+ preferred.
ITSM, ticketing systems
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