3 help desk engineer jobs at 3 companies in Antioch, IL
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1mo
Help Desk Engineer
Chicago, Illinois, United States
$80k/yrOnsiteFull Time
World's Finest Chocolate: Manufacturer of chocolate bars for fundraising and retail.
1+ YOEDiploma or bachelor\u0002s in IT or related (or equivalent experience),1\u00023 years help desk experience,Windows and Microsoft 365 knowledge,LAN/WAN and Wi\u0002Fi troubleshooting,Active Directory experience,and strong communication and customer service skills.
Windows, Microsoft 365, Active Directory, Microsoft Defender, Microsoft Intune
Heritage Senior Living: Provides independent living, assisted living, and memory care services.
Troubleshoot and resolve hardware/software and network issues, configure workstations and mobile devices, manage user accounts in Active Directory/Office 365/SharePoint, and create training materials.
Active Directory, Microsoft Office 365, Microsoft SharePoint, MDM, Microsoft PowerPoint
BrenntagFrankfurt Stock Exchange: BNR: Distributes chemicals and ingredients to global industrial markets.
1+ YOEHigh school diploma/GED required; 1–2 years help desk/IT support experience; proficiency troubleshooting Windows 10/11, ticketing platforms, Microsoft 365, networking concepts, and remote support tools; CompTIA/ITIL certifications preferred.
Windows 10, Windows 11, macOS, ServiceNow, Jira Service Management, Zendesk, Freshdesk, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, TeamViewer, AnyDesk, Remote Desktop, DNS, DHCP, TCP/IP, VPN