1d
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Senior Help Desk Engineer
Tempe, Arizona, United States
OnsiteFull Time
4+ YOEProvide escalation-level help desk support for hardware, software, Microsoft 365, identity, endpoints, and networking; coach junior staff; 4+ years help desk experience preferred; Active Directory and imaging experience.
Microsoft 365, Microsoft Teams, OneDrive, SharePoint, Exchange Online, Outlook, DNS, SPF, DKIM, DMARC, Active Directory, Microsoft Entra ID, Microsoft Intune, Autopilot, Microsoft Deployment Toolkit, Microsoft Defender, Windows, macOS, iOS, Android, Microsoft Teams Rooms, PowerShell, Power Automate, Microsoft Copilot, VPN
1w
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Help Desk Engineer
Orlando, Florida, United States
OnsiteFull Time
5+ YOEUS citizen with TS/SCI clearance; 5+ years help desk experience; DoD 8570 IAT II (e.g., Security+, CCNA, CISSP) required or within 6 months; VMware, RHEL, AWS and network certs preferred; strong communication and troubleshooting skills.
Jira Service Manager, vSphere, VMware, Red Hat Enterprise Linux (RHEL), Lightweight Directory Access Protocol (LDAP), PCTE
3mo
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IT Help Desk Engineer
Austin, Texas, United States
OnsiteFull Time
2+ YOE2+ years IT help desk experience; Windows/macOS; hardware, software, networking; ticketing systems; strong communication; bachelor’s degree preferred; familiarity with CMMC/ITAR.
Windows, macOS, Linux, IT ticketing systems, CMMC, ITAR
4d
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IT Help Desk Engineer
Napa or California
$29-$43/hr HybridFull Time
5+ YOE5+ years help desk experience (MSP preferred), valid driver's license, strong customer-service and communication skills, ability to self-schedule and travel to client sites, analytical problem-solving.
VMware, Citrix, Apple, Microsoft
2w
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IT Help Desk Engineer
Redwood City, California, United States
$85k-$109k/yr OnsiteFull Time
2+ YOEBachelor's degree required, 2+ years help desk/IT support experience, proficiency with Office 365, Atlassian, Meraki, macOS/Windows/iOS, strong troubleshooting and communication, flexibility for varied shifts, authorized to work in the U.S.
C3 Agentic AI Platform, Microsoft Office 365, Atlassian, Meraki, macOS, Windows, iOS
1d
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Senior Help Desk Engineer
Tempe, Arizona, United States
OnsiteFull Time
4+ YOE4+ years enterprise help desk escalation support preferred; 2+ years Active Directory, imaging, hardware, and OS support; bachelor\u0002s degree or equivalent experience; strong communication and troubleshooting skills.
Microsoft 365, Exchange Online, Microsoft Teams, OneDrive, SharePoint, Microsoft Intune, Autopilot, Microsoft Deployment Toolkit, Microsoft Entra ID, Active Directory, Microsoft Defender, PowerShell, Power Automate, Microsoft Copilot, Microsoft Teams Rooms
4d
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Help Desk Engineer
West Allis, Wisconsin, United States
OnsiteFull Time
Troubleshoot and resolve hardware/software and network issues, configure workstations and mobile devices, manage user accounts in Active Directory/Office 365/SharePoint, and create training materials.
Active Directory, Microsoft Office 365, Microsoft SharePoint, MDM, Microsoft PowerPoint
1mo
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Help Desk Support Engineer - SOUTHCOM EDA
United States
RemoteFull Time
3+ YOEAssociate degree in IT or related field, or 3+ years’ contract administration; IT help desk support; ticketing systems; remote support; customer service and training.
JIRA, GitLab, IT ticketing systems, Remote desktop
1w
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Help Desk Lead/ Senior Engineer (VA EHRM)
United States
$124k-$144k/yr RemoteFull Time
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
5+ YOE5+ years EHR support experience, 3+ years incident management and project management experience, bachelor’s degree, strong help desk and stakeholder engagement skills, ability to produce executive-level materials.
Electronic Medical Record (EMR/EHR), Cerner
1w
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Help Desk Lead/ Senior Engineer (VA EHRM)
Washington or United States
$124k-$144k/yr RemoteFull Time
5+ YOEBachelor's degree and 5+ years EHR support experience, 3+ years incident management/response, help desk leadership, project and stakeholder management, EMR/EHR (Cerner) familiarity, ability to travel ~25%, Public Trust (MBI T2) required; no visa sponsorship.
Cerner, Electronic Medical Record (EMR/EHR)
1w
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Tier 2 Help Desk Engineer
Washington or Washington or Maryland
$23-$31/hr OnsiteFull Time
2+ YOEU.S. citizen with criminal background check; 2+ years administering Windows 10/11; CompTIA A+ or MCSE (or equivalent) within 45 days; experience with ServiceNow; ability to lift 50 lbs and possess a valid driver’s license.
ServiceNow, Microsoft Teams, Windows 10, Windows 11
1mo
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Help Desk Support Engineer
Doral, Florida, United States
OnsiteFull Time
3+ YOEProvide technical support for JIRA, GitLab, IT management tools; establish SLA workflows; document processes; strong customer service; remote support experience.
JIRA, GitLab, IT management tools, Remote desktop
1mo
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Help Desk Support Engineer
Tampa, Florida, United States
OnsiteFull Time
3+ YOEAssociate's degree in IT/CS or 3+ years IT support; experience with JIRA/ServiceNow, remote support, SLA tracking, user training.
JIRA, GitLab, ServiceNow, Remote Desktop
2w
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Help Desk Support Engineer
Florida, United States
$42k-$78k/yr RemoteFull Time
3+ YOEAssociate's degree or 3 years IT support experience; experience troubleshooting software, resolving user access, remote desktop support, ticketing systems; experience with JIRA/GitLab; strong customer service and documentation skills.
JIRA, GitLab
1w
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Help Desk Liaison
Dayton, Ohio, United States
OnsiteFull Time
3+ YOEBachelor's in IT or related +2 years (or equivalent), 3+ years supporting enterprise IT/Linux/HPC, working knowledge of Linux/Unix, Active Directory/LDAP/Kerberos/SSH, ServiceNow/Jira/Remedy, strong troubleshooting and communication; must be able to obtain Top Secret clearance.
Linux, Unix, Active Directory, LDAP, Kerberos, SSH, ServiceNow, Jira, Remedy, SLURM, PBSPro, Lustre
1d
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Help Desk Analyst - CECOM
Aberdeen, Maryland, United States
$60k-$70k/yr OnsiteFull Time
4+ YOEActive Secret clearance, Bachelor’s in CS/Math/Engineering plus 4 years relevant experience (or 7 years with certifications), service desk and QA experience, JIRA, Microsoft Copilot familiarity, and AI knowledge.
Microsoft Copilot, JIRA
1mo
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IT Help Desk
Virginia Beach, Virginia, United States
$29-$35/hr OnsiteFull Time
3+ YOEHigh school diploma required; 3+ years end-user IT support; IT devices/software; certifications preferred (CompTIA A+, Network+, Security+ or Microsoft); construction/engineering experience a plus.
Microsoft 365, Ticketing system, IT hardware, Networking
1mo
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Help Desk Technician
Cincinnati, Ohio, United States
$18-$22/hr OnsiteFull Time
Provide first-line technical support, troubleshoot hardware/software, assist users, run reports, install/repair computer systems; associate's degree in IT/CS/Engineering preferred and strong communication and problem-solving skills.
1w
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Help Desk Operations Coordinator
Cranberry Township, Pennsylvania, United States
HybridFull Time
Coordinate ticket triage, monitor alerts, route issues to engineers, communicate status, and follow runbooks; experience in Service Desk/NOC/MSP and working 24x7 support environments required.
2mo
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Tier 2 Help Desk Technician
San Diego, California, United States
$100k-$150k/yr OnsiteFull Time
4+ YOE4+ years IT/engineering experience; Linux focus; security and DoD/IC knowledge; strong DevOps and cloud skills.
Terraform, Ansible, Puppet, Chef, Jira, Confluence, GitLab, Kubernetes, Docker, Linux, Windows, ACAS, Rancher, Grafana, Cloud Security Gateway
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