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IT Help Desk Engineer
Napa or California
$29-$43/hr HybridFull Time
5+ YOE5+ years help desk experience (MSP preferred), valid driver's license, strong customer-service and communication skills, ability to self-schedule and travel to client sites, analytical problem-solving.
VMware, Citrix, Apple, Microsoft
2w
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IT Help Desk Engineer
Redwood City, California, United States
$85k-$109k/yr OnsiteFull Time
2+ YOEBachelor's degree required, 2+ years help desk/IT support experience, proficiency with Office 365, Atlassian, Meraki, macOS/Windows/iOS, strong troubleshooting and communication, flexibility for varied shifts, authorized to work in the U.S.
C3 Agentic AI Platform, Microsoft Office 365, Atlassian, Meraki, macOS, Windows, iOS
1mo
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IT Help Desk Engineer
Napa or California
$29-$43/hr RemoteFull Time
5+ YOE5+ years IT help desk experience with previous MSP background required; reliable transportation and driver's license; strong customer service, communication, multitasking, and troubleshooting skills; preferred industry certifications and bachelor's degree.
CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft, VMware, Apple, Citrix
1mo
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Product Manager, CX: IFS Loops
Palo Alto, California, United States
$180k-$200k/yr HybridFull Time
5+ YOE5+ years product management experience building technically complex, user-facing systems; familiarity with agentic AI patterns and tooling; experience with CRM/help-desk stacks and working closely with engineers and researchers.
Zendesk, Salesforce Service Cloud, Jira Service Management, LangChain, OpenAI functions, LangGraph, AutoGen