5 help desk engineer jobs at 3 companies in Bolingbrook, IL
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Help Desk Engineer
Chicago, Illinois, United States
$80k/yrOnsiteFull Time
World's Finest Chocolate: Employee-owned Chicago chocolate manufacturer serving schools, teams, retailers, and community groups through fundraising and confectionery products.
1+ YOEDiploma or bachelor\u0002s in IT or related (or equivalent experience),1\u00023 years help desk experience,Windows and Microsoft 365 knowledge,LAN/WAN and Wi\u0002Fi troubleshooting,Active Directory experience,and strong communication and customer service skills.
Windows, Microsoft 365, Active Directory, Microsoft Defender, Microsoft Intune
LeadingIT: Managed IT and cybersecurity provider serving Chicagoland businesses, nonprofits, schools, governments, and professional organizations.
Help desk or customer support experience, computer systems knowledge, technical troubleshooting, customer service, documentation, and problem-solving skills required. CompTIA A+ and Network+ are preferred.
LeadingIT: Managed IT and cybersecurity provider serving Chicagoland businesses, nonprofits, schools, governments, and professional organizations.
Help desk or customer support experience, computer systems knowledge, technical issue diagnosis, customer service, troubleshooting, documentation, and willingness to learn. CompTIA A+ and Net+ are preferred.
Bolingbrook or Appleton or Indianapolis or Brookfield or Hammond
$75k-$90k/yrOnsiteFull Time
Impact Networking: Privately held U.S. managed services provider delivering IT, cybersecurity, marketing, digital transformation, and print services to businesses.
2+ YOERequires 2+ years in IT support, help desk, systems administration, or technical operations; foundational server, cloud, virtualization, endpoint, and networking knowledge; customer communication skills.
Windows Server, VMware/ESXi, Active Directory, DNS, Microsoft Azure, Microsoft 365, Azure Virtual Desktop, Datto, N-able RMM, HaloPSA, ITIL, Incident, Change, Service Request, Microsoft Security, Compliance, and Identity Fundamentals, Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Excel
LeadingIT: Managed IT and cybersecurity provider serving Chicagoland businesses, nonprofits, schools, governments, and professional organizations.
Help desk or customer support experience, computer and mobile device knowledge, basic technical troubleshooting, customer service, documentation, and problem-solving skills required. CompTIA A+ and Network+ are a plus.