17 help desk engineer jobs at 12 companies in Bowie, MD
2w
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Help Desk/Test Engineer 02916
Alexandria, Virginia, United States
$65k-$80k/yr OnsiteFull Time
4+ YOEBachelor's degree or equivalent experience, 4+ years in help desk and software testing, active U.S. Secret clearance, CompTIA Security+ and AZ-900 certifications, and experience with testing tools and IT support.
JIRA, Azure DevOps, Active Directory, SDLC, Agile, DevOps, E-Verify
1w
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Tier 1 Help Desk Engineer
Arlington or Washington or Alexandria
$21-$31/hr HybridFull Time
0+ YOERequires U.S. citizenship, high school diploma/GED, customer service and IT support experience, Windows 11, Microsoft 365, Office, Exchange/Outlook, hardware troubleshooting, and certification within 45 days.
ServiceNow, Microsoft Windows 11, Microsoft 365, Microsoft Office Suite, Microsoft Exchange, Microsoft Outlook, iOS, Android, CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft 365 Certified, Microsoft Certified Solutions Expert (MCSE), ITIL, ITSM
2d
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Tier II Network Engineer (Help Desk)
Reston, Virginia, United States
OnsiteFull Time
7+ YOETop Secret clearance with SCI eligibility, U.S. citizenship, relevant computer or information systems degree or equivalent, 7+ years supporting SOCOM GAN programs, 10+ years in DoD IA/RMF/STIG and secure networks, and networking certification.
SATCOM, IP/MPLS, SDN, BGP, OSPF, MPLS, Quality of Service (QoS), SD-WAN, Commercial Solutions for Classified (CSfC), Risk Management Framework (RMF), Security Technical Implementation Guides (STIGs), Microsoft MCSE
1w
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IT Support Specialist
Fairfax, Virginia, United States
HybridFull Time
3+ YOERequires 3–5 years of Tier 2 IT help desk or technical support experience, Microsoft 365 administration, SharePoint, Teams, OneDrive, and Jira Service Management experience; regulated-environment experience preferred.
Microsoft 365, SharePoint Online, Microsoft Teams, OneDrive for Business, Jira Service Management (JSM), Entra ID (Azure AD), Microsoft 365, SSO, SAML, API, CMMC, NIST, ISO, HIPAA, Oracle
3w
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Tier 2 Service Desk L2
Reston, Virginia, United States
$60k-$63k/yr OnsiteFull Time
2+ YOE2+ years help desk experience, proficiency with Windows, Active Directory, MDM, ticketing systems and remote tools; strong communication, analytical and time-management skills; Bachelor's in CS/Engineering preferred.
Remedy, Footprints, Microsoft Remote Desktop, Bomgar, Active Directory, Windows 7, Windows 10, Microsoft Office, Google Mail, Google Calendar, Google Drive
1w
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TOC Engineer
Bethesda, Maryland, United States
$30-$35/hr OnsiteFull Time
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
3+ YOERequires AA/AS or equivalent experience, at least 3 years in help desk, service desk, customer service, or NOC environments, IT experience, and knowledge of networking or network monitoring tools.
Splunk, Grafana, SiteScope, SCOM, SL1, xMatters, ServiceNow
1w
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TOC Engineer
Bethesda, Maryland, United States
$30-$35/hr OnsiteFull Time
3+ YOEAA/AS or equivalent experience; 3+ years in help desk, service desk, customer service, or NOC environments; IT experience with networking or network monitoring; strong coordination and technical writing skills.
Splunk, Grafana, SiteScope, SCOM, SL1, xMatters, ServiceNow, ITIL
4w
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TOC Engineer
Bethesda, Maryland, United States
$30-$35/hr OnsiteFull Time
3+ YOE3+ years IT/help-desk/NOC experience; AA/AS or equivalent; strong networking and monitoring tool knowledge; technical writing and event/incident management skills.
Splunk, Grafana, SiteScope, SCOM, SL1, xMatters, ServiceNow
1mo
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TOC Engineer
Bethesda, Maryland, United States
$30-$35/hr OnsiteFull Time
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
3+ YOEAA/AS or equivalent, 3+ years IT/help-desk/NOC experience, strong networking and monitoring knowledge, excellent technical writing, ability to coordinate incident response.
Splunk, Grafana, SiteScope, SCOM, SL1, xMatters, ServiceNow
3mo
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Jr. Systems Engineer MFA
Annapolis Junction, Maryland, United States
OnsiteFull Time
5+ YOEBachelor’s degree in computer engineering or related field; 3-5+ years system engineering (7-9 years with relevant substitutions); TS/SCI with Poly clearance; PKI/MFA/STS/RESTful integration; experience with help desk tools; strong communication.
PKI, Multi-factor Authentication, Secure Token Services, RESTful services, JIRA, Request Tracker, Redmine, LDAP, Active Directory, SQL
2w
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Incumbent Capture (NIH Serice Desk)
Bethesda, Maryland, United States
$30-$41/hr HybridFull Time
5+ YOECurrent NIH CIT incumbent with recent experience supporting the current contract; 5+ years of related experience in help desk support, IT troubleshooting, instructional design, or systems engineering.
AI, cloud, cyber
2w
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Tier 2 IT Support Engineer
Herndon, Virginia, United States
$70k-$100k/yr OnsiteFull Time
2+ YOERequires 2–5 years of corporate IT support, help desk, systems administration, or network operations experience; Windows, macOS, Linux, cloud suites, networking, troubleshooting, and US citizenship required.
Windows 11, macOS, Linux, Microsoft 365, Google Workspace, AWS, Azure, TCP/IP, DNS, DHCP, VPN, VLAN, Jira, PowerShell, Bash, Python, NIST
4d
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Customer Support Engineer I - Full-Time - Maryland
Hanover, Maryland, United States
$21-$23/hr OnsiteFull Time, Temporary
1+ YOETechnical school certification or 1–3 years of relevant IT help desk/customer support experience. A+ preferred; gaming license required, with OEM certifications and Microsoft technology experience preferred.
Microsoft Office 365, Microsoft Windows 10, Microsoft Server 2008, Microsoft Server 2010, Active Directory, SCCM, MDM, VMware, ITIL, BMC Footprints
3d
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Customer Support Engineer I - Full-Time - Maryland
Hanover, Maryland, United States
$21-$23/hr OnsiteFull Time, Temporary
1+ YOERequires 1–3 years of IT help desk or customer support experience or technical school certification, gaming license eligibility, and relevant software and hardware knowledge. A+ certification and OEM certifications preferred.
Microsoft Office 365, Microsoft Windows 10, Microsoft Windows Server 2008, Microsoft Windows Server 2010, Active Directory, SCCM, MDM, VMware, ITIL, BMC Footprints
1w
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Customer Service Engineer (VA ESOM) - EUO Surge Support Travel Team
Washington or United States
FieldFull Time
2+ YOEBachelor's degree in a technical discipline or equivalent experience, plus 2+ years in IT support, help desk, or system administration. Requires Public Trust eligibility and US work authorization.
Microsoft Office, ServiceNow, Active Directory, Windows
1w
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Information Systems Security Manager - Intermediate (VA, Springfield)
Springfield, Virginia, United States
OnsiteFull Time
Associate degree or higher required, preferably in a technology, mathematics, or engineering field; IAT/IAM Level 3 certification required. AWS, log auditing, help desk, and ITIL V4 familiarity preferred.
AWS, ITIL V4, Computer Network Defense, Security Assessment and Authorization
1mo
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Mid Level Systems Administrator
Annapolis Junction, Maryland, United States
$128k-$180k/yr OnsiteFull Time
10+ YOERequires current poly clearance, DoD 8570 IAT II, 10+ years software engineering experience (or BS + experience), proficiency with DevOps and AWS, and experience supporting and troubleshooting IT systems and help desk functions.
DevOps, AWS, Cisco, Brocade, Sourcefire, Alcatel-Lucent, EMC2
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