4 help desk engineer jobs at 2 companies in Elsmere, DE
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Help Desk Engineer
Wilmington or Atlanta
$70k-$90k/yrOnsiteFull Time
AtlanticusNASDAQ: ATLC: Provide credit products and financial services to underserved consumers.
3+ YOERequires 3–5 years in help desk, desktop support, or end-user computing; Windows, macOS, Active Directory, Microsoft 365, Intune, Jamf Pro, WSUS, networking, ticketing, and virtual desktop experience.
Windows, macOS, Microsoft 365, Active Directory, Microsoft Intune, Jamf Pro, Microsoft Autopilot, Microsoft Entra ID, Multi-Factor Authentication (MFA), Microsoft Windows, WSUS, ManageEngine Endpoint Central, NinjaOne, Action1, AWS WorkSpaces, PowerShell, TCP/IP, DNS, DHCP, VPN, IT Service Management (ITSM)
AtlanticusNASDAQ: ATLC: Provides credit cards and lending solutions for underserved consumers.
3+ YOERequires 3–5 years in help desk, desktop support, or end-user computing; Windows, macOS, Active Directory, Microsoft 365, Intune, Jamf Pro, patch management, endpoint deployment, virtual desktops, networking, and ITSM experience.
Microsoft Windows, macOS, Microsoft 365, Active Directory, Microsoft Intune, Jamf Pro, Microsoft Autopilot, Microsoft Entra ID, Multi-Factor Authentication (MFA), Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Office, WSUS, ManageEngine Endpoint Central, NinjaOne, Action1, AWS WorkSpaces, PowerShell, TCP/IP, DNS, DHCP, VPN, IT Service Management (ITSM)
Courser: Provides managed IT services through a network of partner companies.
1+ YOE1+ year help desk or service desk experience; foundational Microsoft Windows and Microsoft 365 knowledge; strong verbal/written communication, multitasking, ticket documentation, and customer service skills; ConnectWise or ticketing experience preferred.
Courser: Managed IT service provider for cloud and infrastructure support.
1+ YOE1+ years help desk or service coordination experience; knowledge of Microsoft Windows and Microsoft 365, user account administration, ticketing; strong communication and organizational skills.