4 help desk engineer jobs at 4 companies in Everett, MA
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Systems Engineer
Foxborough, Massachusetts, United States
$45k-$65k/yrRemoteFull Time
Thrive: Provides managed IT, cybersecurity, and cloud services for organizations.
2+ YOE2+ years help desk/service desk IT support experience; proficiency with ServiceNow, remote support tools (Kaseya, Ninja) and RMM; Windows 10/11, macOS, Microsoft 365, Active Directory/Entra, TCP/IP, DNS, DHCP; strong communication and on-call availability.
ServiceNow, Kaseya, Ninja, RMM, Windows 10/11, macOS, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Office, Active Directory/Entra, TCP/IP, DNS, DHCP
Blue Mantis: Strategic IT services provider for managed cloud and cybersecurity.
2+ YOE2+ years help desk experience, customer service skills, Windows/macOS imaging, VPN and printer support, proficiency with ServiceNow, MS Office, Exchange/O365, Azure/Entra ID/Active Directory; strong troubleshooting and communication.
ServiceNow, Windows 10, Windows 11, macOS, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Microsoft Project, Exchange, O365, Azure, Entra ID, Active Directory, Autopilot, Intune, Cisco, SonicWall, Fortinet
Nihon KohdenTokyo Stock Exchange: 6849: Manufactures medical electronic equipment and patient monitoring systems.
2+ YOE2+ years help-desk/ticket experience preferred; degree in biomedical engineering/computer science or equivalent; Windows and Office experience; CBET, EEG, or CompTIA A+ preferred; strong troubleshooting and communication skills.
Windows XP, Windows 7, Windows 10, Microsoft Office