16 help desk engineer jobs at 11 companies in Gainesville, VA
1w
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Help Desk/Test Engineer 02916
Alexandria, Virginia, United States
$65k-$80k/yr OnsiteFull Time
4+ YOEBachelor's degree or equivalent experience, 4+ years in help desk and software testing, active U.S. Secret clearance, CompTIA Security+ and AZ-900 certifications, and experience with testing tools and IT support.
JIRA, Azure DevOps, Active Directory, SDLC, Agile, DevOps, E-Verify
1mo
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Tier 2 Help Desk Engineer
Washington or Washington or Maryland
$23-$31/hr OnsiteFull Time
2+ YOEU.S. citizen with criminal background check; 2+ years administering Windows 10/11; CompTIA A+ or MCSE (or equivalent) within 45 days; experience with ServiceNow; ability to lift 50 lbs and possess a valid driver’s license.
ServiceNow, Microsoft Teams, Windows 10, Windows 11
6d
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IT Support Specialist
Fairfax, Virginia, United States
HybridFull Time
3+ YOERequires 3–5 years of Tier 2 IT help desk or technical support experience, Microsoft 365 administration, SharePoint, Teams, OneDrive, and Jira Service Management experience; regulated-environment experience preferred.
Microsoft 365, SharePoint Online, Microsoft Teams, OneDrive for Business, Jira Service Management (JSM), Entra ID (Azure AD), Microsoft 365, SSO, SAML, API, CMMC, NIST, ISO, HIPAA, Oracle
2w
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Tier 2 Service Desk L2
Reston, Virginia, United States
$60k-$63k/yr OnsiteFull Time
2+ YOE2+ years help desk experience, proficiency with Windows, Active Directory, MDM, ticketing systems and remote tools; strong communication, analytical and time-management skills; Bachelor's in CS/Engineering preferred.
Remedy, Footprints, Microsoft Remote Desktop, Bomgar, Active Directory, Windows 7, Windows 10, Microsoft Office, Google Mail, Google Calendar, Google Drive
4d
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Multifunctional Field Technical Support (MFTS)/Help Desk (Senior)
Summit Point, West Virginia, United States
FieldFull Time
7+ YOEBachelor’s degree in engineering, information technology, or related field, or equivalent experience; 7+ years technical support experience; biometric systems, Army fielding, troubleshooting, training, travel, and active Secret clearance required.
Android, Windows, databases, networking, help desk/ticketing systems
3d
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TOC Engineer
Bethesda, Maryland, United States
$30-$35/hr OnsiteFull Time
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
3+ YOERequires AA/AS or equivalent experience, at least 3 years in help desk, service desk, customer service, or NOC environments, IT experience, and knowledge of networking or network monitoring tools.
Splunk, Grafana, SiteScope, SCOM, SL1, xMatters, ServiceNow
1d
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TOC Engineer
Bethesda, Maryland, United States
$30-$35/hr OnsiteFull Time
3+ YOEAA/AS or equivalent experience; 3+ years in help desk, service desk, customer service, or NOC environments; IT experience with networking or network monitoring; strong coordination and technical writing skills.
Splunk, Grafana, SiteScope, SCOM, SL1, xMatters, ServiceNow, ITIL
3w
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TOC Engineer
Bethesda, Maryland, United States
$30-$35/hr OnsiteFull Time
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
3+ YOEAA/AS or equivalent, 3+ years IT/help-desk/NOC experience, strong networking and monitoring knowledge, excellent technical writing, ability to coordinate incident response.
Splunk, Grafana, SiteScope, SCOM, SL1, xMatters, ServiceNow
3w
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TOC Engineer
Bethesda, Maryland, United States
$30-$35/hr OnsiteFull Time
3+ YOE3+ years IT/help-desk/NOC experience; AA/AS or equivalent; strong networking and monitoring tool knowledge; technical writing and event/incident management skills.
Splunk, Grafana, SiteScope, SCOM, SL1, xMatters, ServiceNow
3mo
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Jr. Systems Engineer MFA
Annapolis Junction, Maryland, United States
OnsiteFull Time
5+ YOEBachelor’s degree in computer engineering or related field; 3-5+ years system engineering (7-9 years with relevant substitutions); TS/SCI with Poly clearance; PKI/MFA/STS/RESTful integration; experience with help desk tools; strong communication.
PKI, Multi-factor Authentication, Secure Token Services, RESTful services, JIRA, Request Tracker, Redmine, LDAP, Active Directory, SQL
1w
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Incumbent Capture (NIH Serice Desk)
Bethesda, Maryland, United States
$30-$41/hr HybridFull Time
5+ YOECurrent NIH CIT incumbent with recent experience supporting the current contract; 5+ years of related experience in help desk support, IT troubleshooting, instructional design, or systems engineering.
AI, cloud, cyber
1w
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Tier 2 IT Support Engineer
Herndon, Virginia, United States
$70k-$100k/yr OnsiteFull Time
2+ YOERequires 2–5 years of corporate IT support, help desk, systems administration, or network operations experience; Windows, macOS, Linux, cloud suites, networking, troubleshooting, and US citizenship required.
Windows 11, macOS, Linux, Microsoft 365, Google Workspace, AWS, Azure, TCP/IP, DNS, DHCP, VPN, VLAN, Jira, PowerShell, Bash, Python, NIST
3d
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Customer Service Engineer (VA ESOM) - EUO Surge Support Travel Team
Washington or United States
FieldFull Time
2+ YOEBachelor's degree in a technical discipline or equivalent experience, plus 2+ years in IT support, help desk, or system administration. Requires Public Trust eligibility and US work authorization.
Microsoft Office, ServiceNow, Active Directory, Windows
2mo
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US E – GPS Consulting – Momentum Financials Functional Support (TS/SCI W/ CI Poly Required)– FT/BF – CORE – MS 689321
Chantilly, Virginia, United States
OnsiteFull Time
2+ YOEBachelor’s degree; 2+ years in financial/management reporting and accounting; 1+ year in cloud accounting; TS/SCI with poly; Security+; ability to work onsite in Chantilly, VA; US work authorization; preferred BI reporting, Help Desk Manager cert, experience with financial close.
Cloud accounting, Financial reporting software, Application testing, BI reporting tools
4d
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Information Systems Security Manager - Intermediate (VA, Springfield)
Springfield, Virginia, United States
OnsiteFull Time
Associate degree or higher required, preferably in a technology, mathematics, or engineering field; IAT/IAM Level 3 certification required. AWS, log auditing, help desk, and ITIL V4 familiarity preferred.
AWS, ITIL V4, Computer Network Defense, Security Assessment and Authorization
1w
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Mid-I Technical Support Analyst
Warrenton, Virginia, United States
OnsiteFull Time
3+ YOERequires a bachelor's degree in engineering, mathematics, or science, 3+ years of relevant experience, help desk and 24/7 operations support, Microsoft Office, Windows/Linux, customer service, and problem-solving skills.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft Outlook, Windows, Linux, National Airspace System (NAS), Aeronautical Information Management Enterprise System (NAIMES), Microsoft Office
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