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2 help desk engineer jobs at 2 companies in Greendale, WI

1mo
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Help Desk Engineer
West Allis, Wisconsin, United States
OnsiteFull Time
Heritage Senior Living
Heritage Senior Living: For-profit senior living operator serving adults through independent living, assisted living, personal care, and memory care communities.
Troubleshoot and resolve hardware/software and network issues, configure workstations and mobile devices, manage user accounts in Active Directory/Office 365/SharePoint, and create training materials.
Active Directory, Microsoft Office 365, Microsoft SharePoint, MDM, Microsoft PowerPoint
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2mo
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IT Support Engineer
Wauwatosa, Wisconsin, United States
HybridFull Time
Brenntag
BrenntagXetra: BNR: Global market leader in chemical and ingredients distribution.
1+ YOEHigh school diploma/GED required; 1–2 years help desk/IT support experience; proficiency troubleshooting Windows 10/11, ticketing platforms, Microsoft 365, networking concepts, and remote support tools; CompTIA/ITIL certifications preferred.
Windows 10, Windows 11, macOS, ServiceNow, Jira Service Management, Zendesk, Freshdesk, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, TeamViewer, AnyDesk, Remote Desktop, DNS, DHCP, TCP/IP, VPN
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