3 help desk engineer jobs at 3 companies in Milpitas, CA
1mo
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Director, Forward Deployed Engineering & AI GTM
New York City or San Francisco or Seattle
$200k-$299k/yr OnsiteFull Time
7+ YOE7+ years in technical sales/solutions/forward-deployed engineering or professional services, people management experience preferred, hands-on with APIs and coding (Python or JavaScript), CRM/help-desk integrations, strong cross-functional execution and communication skills.
APIs, Python, JavaScript, CRMs, help desks, System-of-Truth
2mo
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Product Manager, CX: IFS Loops
Palo Alto, California, United States
$180k-$200k/yr HybridFull Time
5+ YOE5+ years product management experience building technically complex, user-facing systems; familiarity with agentic AI patterns and tooling; experience with CRM/help-desk stacks and working closely with engineers and researchers.
Zendesk, Salesforce Service Cloud, Jira Service Management, LangChain, OpenAI functions, LangGraph, AutoGen
3w
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RMA and Engineering Coordinator
South San Francisco, California, United States
$54k-$80k/yr OnsiteFull Time
2+ YOE2+ years help-desk or technical support experience; troubleshooting hardware/software; experience with ticketing, ERP/CRM, and documentation; strong customer service and written communication.
Jira, Confluence, Oracle NetSuite/Fusion, Microsoft Windows, Microsoft Office, ERP