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2 help desk engineer jobs at 2 companies in Needham, MA

1mo
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Systems Engineer
Foxborough, Massachusetts, United States
$45k-$65k/yr RemoteFull Time
Thrive
Thrive: Provides managed IT, cybersecurity, and cloud services for organizations.
2+ YOE2+ years help desk/service desk IT support experience; proficiency with ServiceNow, remote support tools (Kaseya, Ninja) and RMM; Windows 10/11, macOS, Microsoft 365, Active Directory/Entra, TCP/IP, DNS, DHCP; strong communication and on-call availability.
ServiceNow, Kaseya, Ninja, RMM, Windows 10/11, macOS, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Office, Active Directory/Entra, TCP/IP, DNS, DHCP
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2mo
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Frontline Support Engineer
Boston, Massachusetts, United States
$66k-$74k/yr OnsiteFull Time
Dana-Farber Cancer Institute
Dana-Farber Cancer Institute: Comprehensive cancer treatment and research center.
Provide hands-on desktop support in a multi-platform environment; maintain and secure desktop systems; monitor help desk and assist research staff.
Windows, MacOS, Linux, Configuration Management, Scripting
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