7 help desk engineer jobs at 7 companies in New York
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Service Desk Engineer
South Burlington or Rutland or West Lebanon or Plattsburgh or Westbrook
$56k-$70k/yrHybridFull Time
Konica Minolta Business Solutions U.S.A.Tokyo Stock Exchange: 4902: Provides business printing hardware and managed IT solutions.
2+ YOE2+ years help desk or network administration experience; strong Windows and Active Directory skills; virtualization and backup experience; excellent communication; CompTIA/Microsoft/Cisco/VMware certifications preferred.
Windows 10, Windows 11, Windows Server 2012, Windows Server 2016, Windows Server 2019, Windows Server 2021, Windows Server 2025, VMware, Microsoft Hyper-V, Citrix, Microsoft Remote Desktop Services, HP Insight Manager, Dell OpenManage
Lincoln IT: Provides managed IT and cybersecurity services for businesses.
3+ YOERequires 3+ years of help desk, desktop, or service desk experience; Windows, Microsoft 365, Active Directory, networking, device support, ticketing, customer service, and workload prioritization skills.
Microsoft Windows 10/11, Microsoft 365, Active Directory, Entra ID, Exchange Online, TCP/IP, DNS, DHCP, VPN, ConnectWise, NinjaOne, Datto RMM, Intune, Autopilot, PSA
PalantirNasdaq: PLTR: Developing software platforms for data integration and analytics.
4+ YOE4+ years in desktop or help desk support; on-call rotation; travel up to 30%; strong Windows/macOS, networking, AD/Exchange/O365; experience with AI/LLMs; IT administration.
Preferred BankNASDAQ: PFBC: Provides commercial banking and real estate lending services.
Design, build, and maintain bank infrastructure; provide help-desk support; Windows 11, networking, hardware/software setup; respond to requests; onsite collaboration; occasional travel to local branches.
Windows, Networking, Troubleshooting, Backups, Desktop Support, Printers, Operating Systems
Ontra: AI-powered automation software for private market legal workflows.
4+ YOERequires 4+ years of hands-on IT or help desk support, hardware/software troubleshooting, ticketing, AV and desktop support, and ability to lift 25–50 pounds. Experience with listed IT tools is a plus.
Freshservice, 1Password, Okta, Apple device management (MDM/JAMF or similar), Google Workspace, Zoom, Neat, Slack
Developmental Disabilities Institute: Provides care and support for people with developmental disabilities.
2+ YOEHigh school diploma or equivalent, 2+ years of end-user or help desk support, NYS driver's license, hardware/software troubleshooting, networking, Active Directory, Microsoft Exchange, mobile device management, and technical documentation skills.
Microsoft applications, Active Directory, Microsoft Exchange, Windows 10, Mac, HP, Aruba, Dell, MPLS, TCP/IP, Knowledge Base Articles, Technical Notes
Aircall: Cloud-based customer communications and call center platform.
7+ YOE7+ years in technical sales/solutions/forward-deployed engineering or professional services, people management experience preferred, hands-on with APIs and coding (Python or JavaScript), CRM/help-desk integrations, strong cross-functional execution and communication skills.
APIs, Python, JavaScript, CRMs, help desks, System-of-Truth