3 help desk engineer jobs at 3 companies in Petaluma, CA
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IT Help Desk Engineer
Napa, California, United States
$34-$43/hrOnsiteFull Time
Endsight: Founder-owned managed IT provider serving California small and midsize businesses with IT support, cybersecurity, and technology strategy.
5+ YOERequires 5 years of IT help desk and 3 years of MSP experience, customer service, analytical and communication skills, adaptability, teamwork, reliable transportation, and a current driver's license.
Aircall: Aircall is a private B2B SaaS providing AI-powered cloud communications software for business sales and support teams.
7+ YOE7+ years in technical sales/solutions/forward-deployed engineering or professional services, people management experience preferred, hands-on with APIs and coding (Python or JavaScript), CRM/help-desk integrations, strong cross-functional execution and communication skills.
APIs, Python, JavaScript, CRMs, help desks, System-of-Truth
Aechelon Technology: U.S. defense simulation providing geospatial visual systems, sensor databases, and 3D training environments for military users.
2+ YOE2+ years help-desk or technical support experience; troubleshooting hardware/software; experience with ticketing, ERP/CRM, and documentation; strong customer service and written communication.
Jira, Confluence, Oracle NetSuite/Fusion, Microsoft Windows, Microsoft Office, ERP