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2 help desk engineer jobs at 1 company in Pinecrest, FL

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Help Desk Support Engineer
Doral, Florida, United States
OnsiteFull Time
Prescient Edge
Prescient Edge: Provides intelligence, security, and defense support services.
3+ YOEProvide technical support for JIRA, GitLab, IT management tools; establish SLA workflows; document processes; strong customer service; remote support experience.
JIRA, GitLab, IT management tools, Remote desktop
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NOC II Engineer
Fort Lauderdale, Florida, United States
OnsiteFull Time
Hotwire Communications
Hotwire Communications: Providing fiber-optic internet, television, and voice services.
4+ YOE4+ years in IT operations or NOC/help desk, experience with network/server monitoring, knowledge of TCP/IP and routing protocols, customer service and diagnostic skills.
TCP/IP, Cisco, OSPF, BGP, MPLS, SolarWinds, Nagios
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