4 help desk engineer jobs at 4 companies in San Francisco, CA
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IT Help Desk Engineer
Napa, California, United States
$34-$43/hrOnsiteFull Time
Endsight: Managed IT and cybersecurity services for small businesses.
5+ YOERequires 5 years of IT help desk and 3 years of MSP experience, customer service, analytical and communication skills, adaptability, teamwork, reliable transportation, and a current driver's license.
Aircall: Cloud-based customer communications and call center platform.
7+ YOE7+ years in technical sales/solutions/forward-deployed engineering or professional services, people management experience preferred, hands-on with APIs and coding (Python or JavaScript), CRM/help-desk integrations, strong cross-functional execution and communication skills.
APIs, Python, JavaScript, CRMs, help desks, System-of-Truth
IFS: Provides enterprise software for asset-intensive and service industries.
5+ YOE5+ years product management experience building technically complex, user-facing systems; familiarity with agentic AI patterns and tooling; experience with CRM/help-desk stacks and working closely with engineers and researchers.
Zendesk, Salesforce Service Cloud, Jira Service Management, LangChain, OpenAI functions, LangGraph, AutoGen
Aechelon Technology: Produces 3D simulator content and visual simulation systems.
2+ YOE2+ years help-desk or technical support experience; troubleshooting hardware/software; experience with ticketing, ERP/CRM, and documentation; strong customer service and written communication.
Jira, Confluence, Oracle NetSuite/Fusion, Microsoft Windows, Microsoft Office, ERP