23 help desk entry level jobs at 22 companies in Atlanta, GA
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Entry Level Help Desk Support Technician
Marietta or Kennesaw or Acworth
$35k-$50k/yrOnsiteFull Time
TeamLogic IT Marietta: Local provider of managed IT and cybersecurity services.
0+ YOE0–2 years IT experience; Windows, Microsoft 365, basic networking; strong customer service; willingness to learn; valid driver’s license with clean record.
Autotask, ConnectWise, Microsoft 365, Windows, Azure Active Directory
1+ YOEEntry-level IT help desk role with experience in supporting software and hardware, ticketing systems, and workstation setup; strong communication and problem-solving skills.
Jira, HRIS, ATS, VMS, PrismHR, Avionte, UKG, Beeline, Workday, Dayforce, Oracle, SAP Fieldglass, Microsoft Office
TeamLogic IT Memphis: Local managed IT and cybersecurity services for businesses.
0+ YOE0–2 years IT experience; Windows, Microsoft 365, basic networking; strong customer service; able to learn in MSP environment; valid driver’s license.
Windows, macOS, Microsoft 365, Active Directory, Azure AD, Autotask PSA, VPN
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
High school diploma or equivalent, basic Windows and Microsoft Office knowledge, strong problem-solving and communication, ability to learn new technologies; CompTIA A+ or Google IT Support certifications a plus.
Georgia Lottery Corporation: Operates the state lottery to fund education in Georgia.
1+ YOEBachelor's degree in Management Information Systems or equivalent experience, 1+ year in IT, Windows 10 and Active Directory expertise, TCP/IP networking, Microsoft Office 365, and strong communication skills.
Windows, Microsoft Office, Microsoft SQL, Microsoft Exchange, Active Directory, Microsoft SharePoint, Citrix, TCP/IP, DNS, DHCP, Apple iPad, Microsoft Office 365, Dell Desktops, Adobe, Microsoft Visio, Microsoft Project
Driftwood Hospitality Management: Hotel management and development firm for hospitality properties.
Greet and register guests, process payments, handle phone and messages, resolve guest issues, and operate front-office computer systems; high school diploma preferred; prior hospitality experience helpful.
Synergy Healthcare Services: Provides management and IT services for healthcare operators.
1+ YOEHigh school diploma,1+ year technical support experience,1 IT certification or associate degree,experience with ticketing systems,Microsoft Office and remote support tools,strong troubleshooting and communication skills.
ticketing systems, Microsoft Office, remote support tools
The Southern Credit Union: Member-owned financial cooperative providing banking and lending services.
1+ YOERequires 1–2 years of IT/IS experience, preferably in financial services, networking and hardware knowledge, strong communication and troubleshooting skills, and experience with Active Directory and Microsoft 365 administration.
Active Directory, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Local Area Network (LAN), Wide Area Network (WAN)
KNAPP: Provides warehouse automation and intralogistics technology solutions.
Entry-level help desk support for Windows environment; basic Windows administration, troubleshooting, printer and mobile device setup, basic networking (Wi-Fi), ability to lift up to 50 lbs, and authorization to work in the U.S.
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
Buford, Georgia, United States
$15-$17/hrOnsitePart Time
J&P Hospitality Management: Full-service hotel management specializing in extended-stay properties.
High school diploma preferred; prior hospitality or customer service helpful; English proficiency; 18+; eligible to work in the U.S.; basic computer skills.
Gainwell Technologies: Delivers technology solutions for public health and Medicaid programs.
2+ YOE2+ years customer service experience, proficiency with help desk and Microsoft Office, strong written and verbal communication and problem-solving skills.
OVME: Operates medical aesthetic studios providing non-surgical cosmetic treatments and services.
1+ YOE1+ years help desk/IT support experience, hardware and POS troubleshooting, Zenoti familiarity preferred, ticketing and invoice handling, strong communication and attention to detail.
Customer Support Specialist I/ II (2nd and 3rd shift)
Suwanee, Georgia, United States
OnsiteFull Time
Mujin: Develops intelligent robot controllers and software for industrial automation.
2+ YOEHigh school diploma + 2 years customer service experience, experience with help desk and remote support tools, understanding of Python, strong communication and problem-solving skills.
WiproNYSE: WIT: Global technology services and consulting for digital transformation.
Provide technical application support, resolve client issues to meet SLAs, document cases, follow processes, and participate in product training; experience with application support/help desk preferred.
Futura Systems: Enterprise software and GIS solutions for the utility industry.
Bachelor's in GIS/Geography or related, strong communication, familiarity with ESRI ArcGIS (ArcMap/ArcCatalog/ArcPro), Microsoft Office, help-desk experience; customer-facing technical support role.
ESRI ArcGIS, ArcMap, ArcCatalog, ArcPro, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
Georgia Southwestern State University: Public university offering undergraduate and graduate degree programs.
1+ YOETechnical/Associate degree or equivalent, 1+ year related experience, experience with electronic access control systems (SALTO, Onity, Lenel), customer service/IT help desk experience, and proficiency with Microsoft Office.
SALTO System, Onity Integra, Lenel OnGuard, Microsoft Office
Systems Engineer II, Customer Care Center (446G) [235]
Cobb County, Georgia, United States
OnsiteFull Time
Cobb County School District: A public school district serving students in Cobb County, Georgia.
2+ YOEAssociate degree in computer science, information systems, or related field, or equivalent experience; MCTS or equivalent; 2–5 years in network engineering and systems administration; help desk support and ticketing experience.
Microsoft Certified Technology Specialist (MCTS), LAN, WAN, SMS
Sopra Banking Software: Provides cloud-native banking and lending software solutions.
2+ YOEHigh school diploma and 2–3 years of customer service/support experience required. Requires technical troubleshooting, help desk software, mobile operating systems, excellent communication, and problem-solving skills.
Android, iOS, help desk software, remote support tools, CRM systems
St. Vincent de Paul Georgia: A social services non-profit providing emergency assistance and support.
2+ YOEAssociate's degree in IT or CS, 2 years IT/help desk experience, CompTIA A+ or Microsoft certifications preferred, Microsoft 365 administration, Syncro experience, Power BI/WordPress familiarity, strong troubleshooting and documentation skills.
Syncro, Microsoft 365, Outlook, Teams, SharePoint, OneDrive, Power BI, WordPress