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2 help desk jobs at 2 companies in Kennewick, WA

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Tier 1.0 Help Desk Specialist
Pendleton, Oregon, United States
$14-$16/hr OnsiteFull Time
Cayuse Holdings
Cayuse Holdings: Delivers IT services and mission support to government agencies.
1+ YOEHigh school diploma/GED,1 year help desk or customer service experience,ITIL familiarity,proficiency with Microsoft Office and ticketing tools (Remedy/Service Now),Secret clearance,and strong communication and problem-solving skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Adobe Acrobat, Microsoft Office, Remedy, Service Now
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IT Support Specialist II
Kennewick, Washington, United States
$55k-$65k/yr OnsiteFull Time
Apollo Mechanical Contractors
Apollo Mechanical Contractors: Mechanical contractor providing HVAC, plumbing, and piping construction services.
2+ YOERequires 2+ years in help desk or IT support, PC hardware, Microsoft Windows, Microsoft 365, networking concepts, ITSM and ticketing systems, remote support, troubleshooting, and strong communication skills.
Microsoft Windows, Microsoft 365, DNS, DHCP, VPN, firewalls, routers, switches, ITSM, ITIL
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