8 help desk manager jobs at 7 companies in Charlotte, NC
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Help Desk Manager
Charlotte, North Carolina, United States
$100k-$125k/yr HybridFull Time
4+ YOE1+ MgmtRequires 4+ years in help desk roles, 1–2 years supervising or managing, Mac hardware/OSX, remote-user support, Jira Service Desk, Office 365, MDM, and ability to lift up to 50 lbs.
Mac, OSX, Jira Service Management, Microsoft 365, MDM
1mo
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Help Desk Manager
Charlotte, North Carolina, United States
OnsiteFull Time
5+ YOE3+ Mgmt5+ years IT support experience with minimum 3 years leading a help desk; experience with ticket quality, escalations, onboarding/offboarding, asset tracking, performance management, SOPs, and team development.
1w
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IT Help Desk Technician
Charlotte, North Carolina, United States
$44k-$55k/yr HybridFull Time
4+ YOE1+ MgmtRequires 4+ years in help desk roles, Mac hardware/OSX, remote-user support, Jira Service Desk or similar, Office 365, MDM, and 1–2 years of supervisory or management experience.
Mac, OSX, Jira Service Desk, Microsoft Office 365, MDM
2mo
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Help Desk Support Technician
Rock Hill, South Carolina, United States
OnsiteFull Time
5+ YOEMust be 21+, relevant degree or certifications in IT or equivalent experience, 5+ years advanced systems administration/infrastructure support, experience with Microsoft 365/Azure/Barracuda/Active Directory, cybersecurity and incident response, pass background checks.
Microsoft 365, Microsoft Azure, Barracuda, Microsoft Active Directory
3w
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Customer Support Manager, Petro
Fort Mill, South Carolina, United States
$95k-$115k/yr OnsiteFull Time
8+ YOE8+ years help desk experience required; experience managing product support teams; high proficiency with Microsoft Office and Salesforce; strong communication and incident management skills.
Microsoft Excel, Microsoft Word, Microsoft Access, Microsoft Outlook, Salesforce
3mo
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IT Support Tech
Little Rock or Concord
OnsiteFull Time
Provides desktop/endpoint support, Windows patching, on-call Help Desk, asset management, imaging, and AD/Azure administration.
Windows OS, Microsoft Office, Windows Server, Manage Engine, Desktop Central, Active Directory, Azure AD, UPS World Ship, WebEx, Teams, NetSuite, Zscaler, A+, ITIL
4w
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Technical Support Specialist
Charlotte, North Carolina, United States
OnsiteFull Time
Associate degree in IT-related field, experience supporting Windows server and networking, help-desk familiarity, remote access and workstation provisioning, strong communication and time-management skills.
EasyVista, Samange, Windows Server, Autodesk AutoCAD, Civil 3D, Bentley, Bluebeam, ETAP, EMTP, PowerShell, Microsoft 365, SharePoint, Azure Active Directory, Teams
2w
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Desktop Support Senior Technician
Charlotte, North Carolina, United States
OnsiteFull Time
2+ YOE2+ years desktop/help-desk experience, strong Microsoft Windows knowledge, ability to diagnose and repair desktops/laptops, endpoint compliance and asset management experience, excellent customer service and communication.
Microsoft Windows, VPN