4 help desk manager jobs at 4 companies in Missouri
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Help Desk Manager
United States or Canada or Missouri
RemoteFull Time
5+ YOE2+ MgmtRequires 5+ years in customer support operations, including 2+ years leading technical support teams, plus incident management, ticketing, SLA/KPI, troubleshooting, communication, and remote-team experience.
iPad, EHR, EPIC, ERP, Workday, SaaS, CRM, AI
2mo
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Help Desk Team Leader | Network Solutions
Maryland Heights or United States
$55k-$75k/yr RemoteFull Time
Bachelor's in IT or equivalent experience; responsible for building and managing a remote help desk team, staffing, performance management, training, escalation handling, and creating procedures; preferred 1 year leadership and 3 years technical support experience.
3mo
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Helpdesk Manager
Waynesville, Missouri, United States
OnsiteFull Time
3+ YOELead Tier 1-2 AV/IT help desk, ensure ticket management, service quality, and contract compliance; supervise staff; DoD/federal service desk experience preferred.
Ticketing systems, IT service management, AV/IT troubleshooting
1mo
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Computer Technician
Washington, Missouri, United States
$22-$26/hr OnsiteFull Time
1+ YOEHigh school diploma/GED and 1+ year hands-on computer support experience. Preferred associate degree or technical certifications, familiarity with Google Workspace for Education, mobile device management, help desk ticketing, ability to lift 50 lbs, and strong communication.
Google Workspace for Education, mobile device management platforms, help desk ticketing systems, VoIP