14 help desk manager jobs at 11 companies in Pennsylvania
4w
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Help Desk Technician
Moon or Cranberry Township
OnsiteFull Time
1–2 years help desk or customer-service experience; diagnose and resolve basic computer issues; familiarity with Microsoft Azure and MFA, device management, and TCP/IP; strong communication and troubleshooting skills.
Microsoft Azure, MFA, TCP/IP
2mo
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Help Desk Manager
Philadelphia, Pennsylvania, United States
OnsiteFull Time
3+ YOEBachelor's degree, 3+ years experience; IT certs (RedHat, Cisco, Microsoft) a plus; hands-on Windows, Linux, AD, Office 365; strong customer service and leadership.
Windows, Linux, Office 365, Active Directory, IIS, .NET Framework, MaaS360, MDM, VPN, Cisco Call Manager (UCCM), UCCX, Audio/Visual, HP Jet Direct, HP printing hardware, MS Office
3w
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Lead Help Desk Analyst
Philadelphia, Pennsylvania, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor's in Computer Science or equivalent, 5+ years help desk and Windows/MS Office experience, 2 years lead experience, PC support and customer-facing skills.
Windows, MS Office Suite, Help Desk tracking tools
1mo
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IT Help Desk Manager
Glenside, Pennsylvania, United States
OnsiteFull Time
3+ YOEBachelor's degree and 3+ years relevant experience, experience leading technicians, proficiency with Google Workspace, Microsoft Intune, Active Directory/Entra, Windows/macOS; CompTIA A+/Network+ or ITIL preferred.
Google Workspace, Microsoft Intune, Microsoft Active Directory, Microsoft Entra, Windows, macOS, ITIL
3w
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Help Desk Specialist (Hourly/Contract)
Pittsburgh, Pennsylvania, United States
OnsiteContract
2+ YOE2+ years help-desk experience, strong troubleshooting and client communication, familiarity with content management systems and sports stats, experience with Java, SQL, and Python, authorized to work in the US.
Java, SQL, Python
2mo
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Tier 1 Tech Support- Help Desk
King Of Prussia, Pennsylvania, United States
$50k/yr OnsiteFull Time
2+ YOE2+ years help desk/IT support experience, strong troubleshooting and communication skills, reliable transportation, ability to multitask, time-management and documentation skills; A+/Network+/Microsoft certifications preferred.
3mo
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Help Desk Lead - Technical Support
Avondale, Pennsylvania, United States
OnsiteFull Time
3+ YOE3-5 years IT technical support; Windows 10/11 endpoints; Microsoft 365 and Entra ID; Intune experience; strong troubleshooting and ITSM familiarity.
Microsoft Windows 10/11, Microsoft 365, Entra ID, Microsoft Intune, EDR (Defender for Endpoint, Crowdstrike), Office apps, VPN, DNS, DHCP, VLANs, PowerShell, Freshservice, ServiceNow, Jira Service Management
6d
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Overnight Front Desk Agent
Pocono Manor or Wisconsin or Sandusky or Ohio or Round Rock or Spotsylvania County
OnsiteFull Time
Computer experience required; hospitality or related experience is helpful. College coursework in hotel or motel management is helpful.
copiers, fax machines
2mo
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Service Desk Technician (Level I / Level II)
Allenwood, Pennsylvania, United States
RemoteFull Time
2+ YOE2+ years help desk experience, CompTIA A+ (or higher), BS in Information Technology or equivalent experience; ability to support desktops, zero/ thin clients, manage user accounts, troubleshoot hardware/software, and use ServiceNow.
10Zig, ServiceNow, Windows
2mo
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VIP Guest Service Agent - Emerald Lounge
Wisconsin Dells or Sandusky or Pocono Manor or Round Rock or Spotsylvania County
$15/hr OnsiteFull Time, Part Time
1+ YOE1 year front desk or guest services experience, computer/property management system proficiency, strong communication skills, hospitality or related experience helpful.
2w
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Support Analyst
Pittsburgh or Cranberry Township
OnsiteFull Time
Customer-focused support with experience in customer service or help desk environments, strong organization and communication, ability to manage multiple tasks and follow escalation protocols.
1mo
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Jr. IT Support Specialist
Harrisburg, Pennsylvania, United States
$44k-$47k/yr OnsiteFull Time
Bachelor's degree preferred; entry-level IT/help-desk or customer service experience ideal. Knowledge of Windows and Mac OS, strong communication, problem-solving, and time-management skills.
Windows OS, Mac OS
1mo
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IT Technician (On Site)
Philadelphia, Pennsylvania, United States
$45k/yr OnsiteFull Time
Install, configure, maintain servers/desktops/routers/switches/firewalls; provide help-desk support for 200+ users; manage Active Directory, backups, network security, and documentation; A+ certification required.
Microsoft Windows, Microsoft Office, Microsoft SQL Server, Symantec Backup Exec, Symantec Endpoint Protection, Cisco, Netgear, Barracuda Web Filter, RDP, SharePoint, VOIP, ETO Software
2w
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IT Support Technician
Cranberry Township, Pennsylvania, United States
OnsiteFull Time
2+ YOEProvide help-desk support, troubleshoot desktops/laptops/printers/mobile devices, manage Active Directory and Office 365 accounts, work with Azure, Windows 10/11, and ticketing; college diploma or 2 years technical support experience; Microsoft certifications a plus.
Azure, Active Directory, Office 365, Windows 10, Windows 11, Teams