9 help desk manager jobs at 7 companies in San Jose, CA
1mo
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Library Help Desk Manager
Santa Clara, California, United States
$34-$41/hr HybridFull Time
2+ YOE2+ MgmtBachelor's degree and minimum 2 years related public-facing experience, plus 2+ years supervisory experience. Experience with library systems, Springshare products, Canvas, Google Workspace, and Microsoft Office preferred; ability to develop training and manage student workers.
Springshare, LibGuides, LibAnswers, Canvas, Google Workspace, Microsoft Office, Integrated Library Systems, Automated Retrieval System (ARS)
2mo
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Product Manager, CX: IFS Loops
Palo Alto, California, United States
$180k-$200k/yr HybridFull Time
5+ YOE5+ years product management experience building technically complex, user-facing systems; familiarity with agentic AI patterns and tooling; experience with CRM/help-desk stacks and working closely with engineers and researchers.
Zendesk, Salesforce Service Cloud, Jira Service Management, LangChain, OpenAI functions, LangGraph, AutoGen
1mo
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Service Director - Palm Beach County
Palm Beach County or Miami or San Francisco
OnsiteFull Time
4+ YOE2+ Mgmt4+ years in MSP/IT services with 2+ years leading help desk or field teams; hands-on with RMM/PSA platforms; experience building processes, SLAs, and documentation; strong client communication and people-management skills; willing to be based in South Florida and travel periodically.
RMM, PSA
1mo
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Medical Receptionist - Travel Required
Walnut Creek, California, United States
$21-$26/hr OnsiteFull Time
Providing front-desk patient service, check-in/out, insurance verification, appointment management, phone handling, and patient record maintenance; EMR familiarity helpful.
EClinicalWorks, EMA, EMR
1mo
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Medical Receptionist - Travel Required
San Ramon or Pleasanton or Livermore
$21-$25/hr FieldFull Time
Front-desk patient service, check-in/check-out, insurance verification, appointment management, phone handling, multitasking, and basic product sales; EMR familiarity helpful.
EClinicalWorks, EMA, EMR
1d
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Desktop Support Technician
Livermore, California, United States
$70k-$85k/yr OnsiteFull Time
5+ YOE5+ years of professional desktop, help desk, or end-user IT support; Windows and macOS expertise; networking, cloud, cybersecurity, IAM, endpoint management, SaaS, and IT service management knowledge; strong troubleshooting and communication skills.
Freshservice, Microsoft Intune, Jamf, Okta, Microsoft 365, Apple Business Manager, Google Workspace, Windows, macOS
1mo
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Director, Forward Deployed Engineering & AI GTM
New York City or San Francisco or Seattle
$200k-$299k/yr OnsiteFull Time
7+ YOE7+ years in technical sales/solutions/forward-deployed engineering or professional services, people management experience preferred, hands-on with APIs and coding (Python or JavaScript), CRM/help-desk integrations, strong cross-functional execution and communication skills.
APIs, Python, JavaScript, CRMs, help desks, System-of-Truth
3w
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Business Systems Analyst - Learning Management System
Livermore, California, United States
$96k-$141k/yr HybridFull Time
Ability to administer and configure an enterprise LMS, gather requirements, write test plans, run reports, support help desk tickets, and obtain DOE Q-level clearance; bachelor’s degree or equivalent required.
Cornerstone, SAP SuccessFactors, Workday, Oracle
2mo
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Medical Assistant
Walnut Creek, California, United States
$23-$26/hr OnsitePart Time
Prepare exam/treatment rooms, review patient history, document in EMA/EMR, assist providers during procedures, manage autoclave and pathology logs, process prescription refills, support scheduling and front desk duties; customer-service orientation and dermatology or EMR experience helpful.
EClinicalWorks, EMA, EMR, MIPS