7 help desk manager jobs at 7 companies in Townsend, DE
2w
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Help Desk Engineer
Wilmington or Atlanta
$70k-$90k/yr OnsiteFull Time
3+ YOERequires 3–5 years in help desk, desktop support, or end-user computing; Windows, macOS, Active Directory, Microsoft 365, Intune, Jamf Pro, patch management, endpoint deployment, virtual desktops, networking, and ITSM experience.
Microsoft Windows, macOS, Microsoft 365, Active Directory, Microsoft Intune, Jamf Pro, Microsoft Autopilot, Microsoft Entra ID, Multi-Factor Authentication (MFA), Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Office, WSUS, ManageEngine Endpoint Central, NinjaOne, Action1, AWS WorkSpaces, PowerShell, TCP/IP, DNS, DHCP, VPN, IT Service Management (ITSM)
3mo
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Help Desk Manager
Philadelphia, Pennsylvania, United States
OnsiteFull Time
3+ YOEBachelor's degree, 3+ years experience; IT certs (RedHat, Cisco, Microsoft) a plus; hands-on Windows, Linux, AD, Office 365; strong customer service and leadership.
Windows, Linux, Office 365, Active Directory, IIS, .NET Framework, MaaS360, MDM, VPN, Cisco Call Manager (UCCM), UCCX, Audio/Visual, HP Jet Direct, HP printing hardware, MS Office
3w
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Lead Help Desk Analyst
Philadelphia, Pennsylvania, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor's in Computer Science or equivalent, 5+ years help desk and Windows/MS Office experience, 2 years lead experience, PC support and customer-facing skills.
Windows, MS Office Suite, Help Desk tracking tools
3mo
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Help Desk Lead - Technical Support
Avondale, Pennsylvania, United States
OnsiteFull Time
3+ YOE3-5 years IT technical support; Windows 10/11 endpoints; Microsoft 365 and Entra ID; Intune experience; strong troubleshooting and ITSM familiarity.
Microsoft Windows 10/11, Microsoft 365, Entra ID, Microsoft Intune, EDR (Defender for Endpoint, Crowdstrike), Office apps, VPN, DNS, DHCP, VLANs, PowerShell, Freshservice, ServiceNow, Jira Service Management
2mo
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Service Desk Technician I
Nottingham, Maryland, United States
$22-$27/hr OnsiteFull Time
2+ YOEAssociate's degree (or IT certifications), 2 years help desk/IT support experience, strong communication and time-management, troubleshooting, ticketing, and customer service skills.
Microsoft PowerShell, Microsoft Windows 10, Microsoft Windows Server 2012, GPS, CIM
1d
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IT Service Desk Lead
Philadelphia, Pennsylvania, United States
OnsiteFull Time
5+ YOERequires 5–8 years of professional IT help desk or customer support experience. Bachelor's degree in technology and IT-related certifications, especially ITIL, are preferred.
ITIL, service desk software, service desk ticketing application
2w
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Support Center Lead & User Operations Manager
Aberdeen, Maryland, United States
$120k-$180k/yr HybridFull Time
5+ YOE4+ MgmtActive Secret clearance, 5+ years IT service desk or lab support experience, 4+ years help desk management, Associate/Bachelor degree in IT or related, DoD 8570 IAT Level II (eg Security+ CE), experience with Jira Service Management/Remedy.
Jira Service Management, Remedy, ITIL