18 help desk jobs at 15 companies in Parma, OH
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Help Desk Services - Student Worker
North Canton, Ohio, United States
$11/hr OnsitePart Time
Provide level I help desk support, strong communication and telephone skills, enrollment in or experience with IT preferred, punctuality, able to follow policies; flexible availability up to 20 hours/week.
Online Help Desk
1mo
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Help Desk Analyst
Cleveland, Ohio, United States
OnsiteFull Time
2+ YOEAssociate's degree in computer science/IT, 2+ years IT experience, fluent English, authorized to work in the U.S. without sponsorship, ability to work subject to ITAR/EAR, strong diagnostic and communication skills.
ServiceNow, Zendesk, Freshservice, Jira Service Management, Invgate, Solarwinds Web Helpdesk, LogMein Rescue, NinjaOne, TeamViewer, ConnectWise, Zoho Assist, Splashtop, BeyondTrust Remote Support
1d
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Help Desk Specialist
North Canton, Ohio, United States
$38k-$50k/yr OnsiteFull Time
1+ YOEProvide Level I technical support for students, faculty, and staff; resolve account/password, email, portal, and application issues; 1+ year IT support experience; Associate in IT preferred or HS+2yrs.
Banner, Self Service Banner, Outlook, Gmail, Reftab
2mo
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Help Desk Technician
Salem, Ohio, United States
OnsitePart Time
2+ YOEAssociate degree in Computer Science/Technology required; Bachelor preferred. Microsoft certifications preferred. At least 2 years’ experience preferred.
14h
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Help desk Technician
Canton or United States
$23-$30/hr HybridFull Time
1+ YOERequires 1–3 years of IT support experience, Microsoft 365, Windows, macOS, Active Directory, networking, VPN troubleshooting, and ITSM experience. Bachelor's degree preferred; CompTIA A+, Microsoft, or ITIL Foundation certifications are a plus.
Microsoft 365, Microsoft Teams, Windows, macOS, Active Directory, VPN, ServiceNow, Halo, Jira
2mo
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IT Help Desk Administrator
Cleveland, Ohio, United States
$21-$26/hr OnsiteFull Time
Provide front-line IT support, troubleshoot desktops/laptops/peripherals, manage user accounts (Active Directory/ERP), support Microsoft Windows/Microsoft 365, and assist with onboarding/offboarding. Associate/Bachelor's in IT preferred.
Microsoft Windows, Microsoft 365, Microsoft Office, VPN, Active Directory, ERP, TCP/IP, DHCP, DNS
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Help Desk Services - Student Worker
North Canton, Ohio, United States
$11/hr OnsitePart Time
Enrollment in college (IT/ET program preferred) or prior IT experience, strong communication and telephone skills, ability to work with people, punctual and able to follow direction.
1w
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I.T. Help Desk Co-op / Spring 2027
Akron, Ohio, United States
OnsiteInternship
Strong communication and organization, familiarity with Windows 11, Microsoft Office and Adobe Acrobat, ability to lift 50lbs, work in fast-paced team environment.
Windows 11, Microsoft Office, Adobe Acrobat
2mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland
OnsiteFull Time
2+ YOEProvide first-line IT support to internal users; troubleshoot hardware/software issues; remote assistance; onboarding hardware setup.
Windows, Mac OS X, Google Workspace, Office 365, VPN, TCP/IP
2mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
3w
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Senior Project Support / Federal Travel Help Desk Specialist - NASA Glenn Research Center
Cleveland, Ohio, United States
HybridFull Time
4+ YOEExpertise in Federal Travel Regulation, 4+ years supporting federal travel programs/help desks, proficiency with ConcurGov and Microsoft Office, ability to interpret travel policy and resolve complex authorization/voucher issues, US citizenship/permanent residency required.
ConcurGov, Go.gov, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams, Adobe Acrobat, SharePoint
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IT Service Desk Specialist
Strongsville, Ohio, United States
OnsiteFull Time
1+ YOEHigh school diploma, 1+ year help desk/IT experience, customer service skills, troubleshooting LAN/desktop/mobile devices, strong verbal/written communication.
1w
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IT Service Desk Specialist
Strongsville, Ohio, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent,1+ year help desk or IT experience,customer service experience,ability to troubleshoot LAN/desktop/cloud/mobile issues,strong communication and analytical skills.
2mo
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Front Desk Agent - Hampton Inn Kent/Akron Area Kent, OH
Kent, Ohio, United States
OnsiteFull Time
Two years Front Desk experience advantageous; strong customer service, communication, grooming, flexibility; bilingual Spanish helpful.
5d
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Training & Tech Support Technician
Aurora, Ohio, United States
$94k-$114k/yr OnsiteFull Time
Provide technical training, tiered IT support, documentation, and routine system maintenance; experience in help desk/field service; strong communication and instructional design skills.
Windows, macOS, Microsoft 365, Active Directory, Jira, ServiceNow
1mo
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Application Developer I
Woodmere, Ohio, United States
HybridFull Time
4+ YOEFoundational experience with C#, HTML/CSS/JavaScript, relational databases, Microsoft Visual Studio; bachelor\u0002s degree preferred or 4 years professional experience; IT/help desk experience and strong communication skills.
C#, Microsoft Visual Studio, HTML, CSS, JavaScript, Microsoft SQL Server, MySQL, Vue
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IT Support Specialist
Solon, Ohio, United States
OnsiteFull Time
2+ YOEAssociate's degree or equivalent, 2+ years help desk/desktop support, experience with Windows 11 and Microsoft 365, IT ticketing systems, strong customer service and problem-solving; CompTIA or Microsoft fundamentals preferred.
Windows 11, Microsoft 365, Active Directory
1mo
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Technical and Logistics Support Analyst - 6340652
Walnut Creek or Mountain View or San Jose or Cleveland or California or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$22-$32/hr OnsiteFull Time
1+ YOEMinimum 1 year technical support experience, familiarity with help desk ticketing and remote support tools, High School diploma/GED required; ability to handle shipments, asset tracking, and AR device support preferred.
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