1mo
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Help Desk Support (Remote)
Albany, Oregon, United States
RemoteFull Time
3+ YOEAssociates in IT required, 3+ years help desk experience supporting multiple locations/time zones, proficiency with Microsoft 365/Windows 10/Office, strong communication, documentation, and problem-solving skills.
Microsoft 365, Microsoft Windows 10, Microsoft Office, Microsoft D365, Microsoft SharePoint, Microsoft Teams, TCP/IP, LAN, WAN, iOS, Android, printers, scanners, mobile devices
1mo
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Help Desk Supervisor
Washington, District of Columbia, United States
RemoteFull Time
2+ YOE1+ MgmtLead and supervise help desk staff; remote support for DOJ-ALS; requires public trust clearance; strong communication and training skills.
2mo
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Help Desk Specialist
Lodi, California, United States
OnsiteFull Time
2+ YOE2+ years help desk/IT support; strong MS 365 and Windows; remote support tools and ticketing
Microsoft 365, Windows, Remote support tools, Ticketing systems, AD management, MDM enrollment, LAN/WAN tools
1mo
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Help Desk Specialist
Texas, United States
$22-$24/hr RemotePart Time
Provide remote help desk support, document tickets, troubleshoot hardware/software, type 60 wpm, strong customer service and communication, teamwork and organizational skills.
Microsoft Windows 7, Microsoft Windows 10, Microsoft Office 2010, O365, Apple MacOS, Apple mobile products, ServiceNow, ACD telephony systems
4w
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Help Desk Lead
Doral, Florida, United States
$60k-$124k/yr OnsiteFull Time
5+ YOEActive TS-SCI clearance, bachelor\u0002s degree in IT/CS or 5 years equivalent experience, experience managing help desk teams, ITSM/JIRA/ServiceNow proficiency, remote desktop and asset management experience, strong customer service and leadership skills.
ServiceNow, JIRA, ITSM, CAC, SSO, MFA, ITIL
2mo
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Help Desk Lead
Doral, Florida, United States
OnsiteFull Time
5+ YOELead a technical help desk with ITIL, ticketing systems (JIRA/ServiceNow), CAC/SAML, SSO/MFA, SLA management, and remote support.
ITIL, ServiceNow, JIRA, CAC, Single Sign-On, Multi-Factor Authentication, IT service management
2d
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Help Desk Specialist
Doral, Florida, United States
$53k-$108k/yr RemoteFull Time
1+ YOEExperience providing Tier I/II help desk support, familiarity with Windows and macOS, knowledge of ITIL and Agile, 1–3+ years help desk experience (HS+3yrs or BS+1yr), and relevant certifications (CompTIA A+, ITIL, Microsoft Modern Desktop).
Microsoft Windows, macOS, Jira, Confluence, Azure, AWS
3w
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Help Desk Manager
United States
$75k-$105k/yr RemoteFull Time
6+ YOEManage enterprise service desk operations; 6+ years IT service desk/help desk experience; DoD 8570 IAT Level II certification required; Secret clearance required; HS/GED required; bachelor's degree preferred.
1mo
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Help Desk Supervisor
Marlborough, Massachusetts, United States
$110k-$120k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years progressive IT experience with at least 3 years supervising; proficiency with help desk and remote support tools, Microsoft 365 and SharePoint, ServiceDesk Plus; strong troubleshooting, communication, and user-training skills; willingness to travel to remote sites.
ServiceDesk Plus, Microsoft 365, Microsoft SharePoint
1mo
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IT Help Desk
Hoboken, New Jersey, United States
OnsiteFull Time
Provide level 1 and 2 help desk support, troubleshoot via phone/email/remote control, work within a ticketing system, and demonstrate competency with Microsoft Office 365, Windows, Active Directory, and Watchguard Firewalls.
Microsoft Office 365, Microsoft Azure, Windows Operating systems, Active Directory, Watchguard Firewalls
2d
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Help Desk Specialist
Livonia, Michigan, United States
HybridFull Time
1+ YOE1–3 years IT support experience, knowledge of Windows, networking basics, hardware troubleshooting, remote support tools, help desk ticketing systems, ability to pass background check, 18+ and strong communication skills.
Windows, remote support tools, help desk ticketing systems
3h
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Manager, Yardi Help Desk (Remote-US)
United States
RemoteFull Time
4+ YOE2+ Mgmt4+ years help desk/IT support experience, 2+ years supervising staff; familiarity with ticketing systems (JIRA/ServiceNow/Zendesk), strong communication, process improvement, and customer-service skills.
JIRA, ServiceNow, Zendesk, Yardi Senior Housing
1mo
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Help Desk Specialist
Wayne, Pennsylvania, United States
HybridFull Time
2+ YOEAssociate's degree in IT or related, 2 years IT help desk experience, CompTIA A+/N+ preferred; proficiency with Microsoft 365, Windows 11, Active Directory/Azure, account administration, mobile device and remote support, strong customer skills.
Microsoft 365, Windows 11, Active Directory, Azure, Office 365, PC, Apple iPhone, iPad
1w
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Help Desk Supervisor
Florida, United States
$74k-$75k/yr RemoteFull Time
3+ YOE1+ MgmtHigh school diploma or equivalent, 3+ years IT help desk/service desk experience, 1+ year supervisory/contact center lead experience, experience with Amazon Connect and ServiceNow, U.S. citizenship and pass CBP background investigation, available for rotating 24x7x365 shifts.
Amazon Connect, Gemini (AI platform), ServiceNow, Microsoft Project
2mo
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Help Desk Specialist
United States
RemoteFull Time
Concept Plus: Delivers enterprise IT services for federal government agencies.
1+ YOEStrong communication, solid computer skills; help desk or customer service experience; MS Office familiarity; associate degree or higher; ServiceNow familiarity; eligible for Public Trust.
ServiceNow, Microsoft Office
1mo
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Help Desk Specialist
Washington or Virginia or United States
RemoteFull Time
Bachelor's in CS/InfoSec or related, active Public Trust clearance, help desk experience supporting Health IT/software development, reside in Washington DC metro area, ability to travel CONUS.
1mo
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Help Desk Analyst
United States
$30-$44/hr RemoteFull Time
High school diploma required; entry-level help desk role providing hardware/software troubleshooting, account support, ticket documentation, and customer-focused technical assistance. Familiarity with Microsoft Office 365 and Windows preferred.
Microsoft Office 365, Windows, Zendesk, Freshdesk, ServiceNow, Jira Service Management
4w
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Help Desk Analyst
New York or United States
$65k-$85k/yr OnsiteFull Time
2+ YOE2+ years help desk/end-user support experience; bachelor's preferred. Experience with legal applications (iManage, NetDocuments, Intapp, Relativity) and ITSM platforms (ServiceNow, Remedy). Proficient with Windows 11, macOS, Active Directory, Microsoft 365, SCCM, Citrix, VPN, remote support tools, and mobile device management. Strong troubleshootin...
iManage WorkSite, NetDocuments, Intapp, DTE Axiom, Westlaw Drafting Assistant, Workshare Compare, Relativity, LegalKEY, ServiceNow, Remedy, BMC Service Desk, SupportWorks, Windows 11, macOS, Active Directory, Microsoft 365, SCCM, Bomgar, Citrix, VPN, RSA SecurID, AirWatch, MobileIron, Cisco IP telephony
1mo
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IT Help Desk Technician
Acworth or United States
RemoteFull Time
Proven help-desk experience, strong knowledge of hardware, OS, software, and basic network troubleshooting; strong problem-solving and communication skills; familiarity with remote support and ticketing systems; relevant IT certifications preferred.
2w
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Help Desk Specialist 1
Syracuse, New York, United States
$22-$31/hr OnsiteFull Time
2+ YOEHigh school diploma/GED, 2 years related experience, help desk/customer support experience preferred, tech savvy with office automation and remote endpoint tools, excellent communication, valid driver's license required.
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