3 help desk representative jobs at 3 companies in Edgewater, MD
8h
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NMCI Representative
Patuxent River, Maryland, United States
$70k-$85k/yr OnsiteFull Time
Requires 2–5 years of IT support or help desk experience, a bachelor's in information technology, U.S. citizenship, and an active or obtainable Secret clearance. Windows, Microsoft 365, Active Directory, and ticketing-system experience required.
Windows, Microsoft 365, Active Directory, Navy Enterprise Tool (NET), Remedy, ServiceNow, Microsoft Office, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Flank Speed, RMF
3w
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Field Services Representative
Fairfax or Austin
$25-$30/hr OnsiteFull Time
1+ YOERequires 1–3 years of Windows or Mac OS support and help desk experience, ticketing-system experience, technical troubleshooting, valid driver's license, and ability to lift up to 75 pounds.
Windows, Mac OS, Linux, Microsoft Office, Microsoft Outlook, Microsoft Exchange, Microsoft SharePoint Online, Google G-Suite, Zoom, Schoology, ServiceNow, Active Directory, TCP/IP, DHCP, DNS, VoIP, LAN, WiFi, Office 365, Dropbox for Business, Adobe, Evernote, MindJet MindManager, LiveOps, Cisco, Aruba, Dell, CDW
2mo
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Assistant Customer Technical Representative (MID)
Arlington, Virginia, United States
OnsiteFull Time
3+ YOEOnsite five days/week in Arlington, VA. Bachelor's degree (IT/Communications preferred) + 3 years IT experience (or associate + 4 years substitution). NMCI help-desk experience, ability to use NET online tool, US citizenship, active SECRET clearance required.
NET online tool, NMCI, Flankspeed, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft Outlook