3mo
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Help Desk Representative
Fort Huachuca, Arizona, United States
$39k-$62k/yr OnsiteFull Time
2+ YOEHS diploma with 2+ years in customer service or help desk; DoD Secret clearance
3mo
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Help Desk Representative
Fort Huachuca, Arizona, United States
$39k-$62k/yr OnsiteFull Time
2+ YOEHS diploma +2 years in customer service/inside sales/help desk; active DoD Secret clearance
1mo
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Help Desk Representative
Tampa, Florida, United States
OnsiteFull Time
3+ YOEHelp desk support for Tier 1/2, IT asset tracking, device provisioning, Windows/macOS, ticketing systems (JIRA, ServiceNow).
Windows, macOS, JIRA, ServiceNow, Remote Desktop, IT Asset Tracking
1mo
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Help Desk Representative - SOUTHCOM EDA
United States
RemoteFull Time
3+ YOEHelp Desk Representative with 3+ years IT support, Tier1-2, asset tracking; Windows/macOS; remote support; JIRA/ServiceNow; customer service; bachelor or 3 years experience.
JIRA, ServiceNow, Windows, macOS, Remote Desktop, Cloud computing
1mo
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Help Desk Representative (Pre-Award)
United States
RemoteFull Time
3+ YOEOversee help desk operations, manage IT support teams, ensure SLA compliance, troubleshoot incidents, and use ticketing platforms (JIRA, ServiceNow). Bachelor's in IT/CS or ~3 years IT service management experience preferred.
ITIL, JIRA, ServiceNow, Remote desktop management, Enterprise device provisioning, IT asset tracking systems
3d
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Help Desk Representative
Midland, Michigan, United States
OnsiteFull Time
1+ YOE1–2 years technical support experience on common PC hardware/software; strong written/verbal communication and customer service; OSHA training; ability to sit/stand for long periods and follow bloodborne pathogen/TB requirements.
Microsoft Office, Microsoft Windows
1mo
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Help Desk Representative
Doral, Florida, United States
OnsiteFull Time
3+ YOEProvide Tier 1–2 IT support for cloud and on-premises environments; use ticketing systems; Windows/macOS; US citizen able to obtain clearance; Bachelor's degree or 3 years of equivalent IT experience.
JIRA, ServiceNow, Microsoft Windows, macOS, Cloud-based IT support tools
2w
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Help Desk Representative
Florida, United States
$47k-$98k/yr RemoteFull Time
3+ YOEBachelor's in IT/CS or 3 years IT support experience; Tier 1/2 ticket resolution, enterprise device provisioning, IT asset tracking, Windows/macOS/cloud tools, ServiceNow/JIRA, incident resolution and remote desktop support.
ServiceNow, JIRA, Microsoft Windows, macOS
4d
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Help Desk Representative
Dover or Orlando or Gallatin or Johnson City or Chattanooga
RemoteFull Time
0.5+ YOEHigh school diploma, 6+ months relevant experience, Microsoft Office (Word, Excel, PowerPoint) proficiency, strong verbal/written communication, attention to detail, multitasking under pressure.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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UCaaS Help Desk Support Representative
Marietta, Georgia, United States
OnsiteFull Time
1+ YOEProvide UCaaS technical support, troubleshoot voice/video/messaging, perform MACD provisioning, onboard users, and use Microsoft Office/Excel. College degree and 1+ years telecom/UCaaS/help desk experience.
Microsoft Office, Microsoft Excel, Vonage, 8x8, Zoom
1mo
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Help Desk Support Representative
Huntington Beach, California, United States
$29-$44/hr OnsiteFull Time
2+ YOE2+ years corporate IT support desk; strong customer service; Windows desktop OS, Office 365; AD; network basics; certifications preferred.
Windows, Office 365, Active Directory, Mac OS X, iOS, DNS, DHCP, IP, MAC Address, Microsoft Copilot
6d
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Remote Help Desk Representative
United States
$16/hr RemoteFull Time
Strong Amadeus PSS and reservations/station knowledge, proficiency with World Tracer/FLIFO, excellent communication, ability to document and escalate issues, and comfort with ticketing/helpdesk tools.
Amadeus PSS, World Tracer
2mo
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Help Desk Call Center Representative
United States
RemoteFull Time
High school diploma; pass background/drug screen; prior customer service/help desk/ticketing experience; familiar with ServiceNow/SolarWinds/Zendesk; training for processes; bilingual a plus; pre-employment testing.
ServiceNow, SolarWinds, Zendesk
1w
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IT Help Desk Representative
Stratford, Connecticut, United States
OnsiteFull Time
1+ YOEA+ certification required; Bachelor's in IT/IS or HS diploma plus 1-2 years related experience. Proficiency with Microsoft Windows and desktop applications, strong communication, troubleshooting, and availability for on-call/after-hours including Saturdays.
Microsoft Windows, Microsoft desktop applications, IT Help Desk database
1mo
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Help Desk Level 1 Representative
New York City, New York, United States
$38k-$57k/yr OnsiteFull Time
1+ YOEHigh school diploma or equivalent and 1 year clerical experience; ability to type 100 key strokes (20 words) per minute; knowledge of City systems and Remedy; strong verbal, written, and telephone skills.
CityTime, Financial Management System (FMS), Payee Information Portal (PIP), Payroll Management System (PMS), City Human Resource Management System (CHRMS), Remedy IT Service Management System
4d
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Help Desk Tier 1 Representative
Chambersburg, Pennsylvania, United States
$22/hr OnsiteFull Time
1+ YOEHigh school diploma required; associate technical degree and 1–3 years IT support experience preferred. Proficiency with Microsoft and Google office suites, strong organization, confidentiality, communication, and adaptability.
Microsoft Office, Google Workspace
3d
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Help Desk Representative (Spanish Speaking)
Detroit or Georgia
HybridFull Time
1+ YOEHigh school diploma/GED and 1+ year customer service or technical support experience; ability to troubleshoot POS, peripherals, and delivery platforms; strong communication and escalation skills.
ServiceNow, Caesar Vision POS
1mo
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Help Desk Support Representative
San Diego, California, United States
$27-$29/hr HybridFull Time
3+ YOE3+ years technical support experience in an IT department for a medium-sized business. Strong customer service, problem solving, and analytical skills. Experience with Windows, macOS, Microsoft 365, Salesforce, Active Directory, ShoreTel, Zoom, AV and endpoint hardware.
Windows10, Windows 11, MAC OSX, Microsoft 365, SalesForce.com, Microsoft Active Directory, ShoreTel Communicator, Zoom video conferencing, Lenovo ThinkPads (T & X Series), Lenovo ThinkCentre Desktops, Apple Mac Pro, Mac Mini, Macbook Pro, ShoreTel IP Phones, iOS, Android, Wired/wireless Shure microphones, NEC/Epson projectors, matrix switchers & audio mixers
3w
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Help Desk Representative Hybrid Frisco, Tx
Frisco, Texas, United States
HybridFull Time
1+ YOEBilingual English/Spanish required, HS diploma (BA preferred), 1+ year call center/customer service experience, Windows XP and Microsoft Office proficiency, 50 WPM typing, ability to work rotating shifts and pass background screening.
Microsoft Office, ADP Self Service, CORE, Device Manager, Windows XP, Microsoft Outlook, Microsoft Word, Microsoft Excel
1mo
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Help Desk Customer Service Representative (LTE - Multiple Vacancies)
Madison, Wisconsin, United States
$20-$24/hr OnsiteFull Time
Provide help desk support for WisVote users: generate logons, reset passwords, troubleshoot hardware/software, track calls, and deliver customer service; requires experience with Microsoft Office and IS support.
WisVote Election Management System, Microsoft Word, Microsoft Excel, Microsoft Outlook, Customer Service Center Tracking Tools
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