3 help desk representative jobs at 2 companies in Waldwick, NJ
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Help Desk Level 1 Representative
New York City, New York, United States
$38k-$57k/yrOnsiteFull Time
City of New York: Official government portal for the City of New York.
1+ YOEHigh school diploma or equivalent, one year of satisfactory clerical experience, keyboard familiarity, and ability to type at least 100 keystrokes or 20 words per minute.
CityTime, Financial Management System (FMS), Payee Information Portal (PIP), Payroll Management System (PMS), City Human Resource Management System (CHRMS), Remedy, Remedy IT Service Management System
1+ YOEHelp Desk II skillset with 1–3 years hardware/software/help-desk experience; Windows/Mac support, ServiceNow preferred, Active Directory, VoIP, ability to lift up to 75 lbs, valid driver’s license, and pass criminal background check.
Windows, Mac OS, Linux, Office 365, Exchange, SharePoint Online, Dropbox for Business, MS Office, Adobe, Evernote, MindJet MindManager, ServiceNow, LiveOps, VoIP, TCP/IP, DHCP, DNS
New York City Housing Authority (NYCHA): Municipal public housing authority providing affordable homes and housing assistance to low- and moderate-income New Yorkers.
3+ YOEAssignment Level II requires a high school diploma or equivalent plus qualifying education and customer service, help desk, or public information experience using computers, databases, and information systems.