10 help desk specialist jobs at 9 companies in Bay Point, CA
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IT Help Desk Specialist
San Francisco or California
$29-$32/hr OnsiteFull Time
Help desk experience, hardware and software troubleshooting, strong communication and customer service skills, and familiarity with help desk and remote desktop tools. Relevant certifications and a related degree preferred.
Local Area Networks (LAN), Wide Area Networks (WAN)
11h
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Help Desk Specialist (Contractor)
Brisbane, California, United States
OnsiteContract
3+ YOERequires 3+ years in help desk or IT customer support, Mac and Windows experience, Google Workspace, MDM and ticketing systems, enterprise user onboarding, documentation, communication, customer service, and basic networking.
Mac, Windows, Google Workspace, Mobile Device Management (MDM), Jamf, ManageEngine, Freshservice, Windows 10, Windows 11, macOS, Slack, Atlassian, Asana, 1Password, Microsoft Office 365, Zoom, PowerShell, Python, Bash, LAN, WAN, ITIL, CCNA, MCITP, MCSA, MCSE, VCP, Cloud+, Security+
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Senior IT Help Desk Specialist
San Jose, California, United States
$110k-$138k/yr OnsiteFull Time
Requires ServiceNow, Windows/MacOS, Google Workspace, Microsoft Office, Zoom, hardware support, strong communication and customer service skills, and foundational AI/ML understanding.
ServiceNow, Windows, MacOS, Google Workspace, Microsoft Office, Zoom, Zoom Rooms, Logitech, AI/ML
1mo
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Senior Project Support / Federal Travel Help Desk Specialist - NASA AMES
Mountain View, California, United States
HybridFull Time
4+ YOEExtensive knowledge of Federal Travel Regulation, 4+ years supporting federal travel programs, experience with NASA travel operations, GTCC, ConcurGov/Go.gov, strong customer service and policy interpretation skills.
ConcurGov, Go.gov, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams, Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, Microsoft SharePoint, Virtual Meeting platforms
1w
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IT Specialist
Sacramento, California, United States
$30-$34/hr OnsiteFull Time
2+ YOEHigh school diploma/GED, 2+ years of help desk or technical support experience, valid driver's license, Windows and Microsoft 365 administration, Active Directory, troubleshooting, ITSM, and communication skills.
Freshservice, Microsoft Windows 10, Microsoft Windows 11, Microsoft 365, Active Directory, MDM, DNS, DHCP, VPN, PowerShell, ITSM
1mo
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IT Helpdesk Specialist
San Francisco, California, United States
$29-$32/hr OnsiteFull Time
Bilingual Korean and English helpdesk professional with experience troubleshooting hardware, software, and network issues; familiarity with help desk and remote desktop tools; relevant certifications preferred.
2mo
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Associate Customer Support Specialist
San Francisco or New York City or United States
$55k-$65k/yr RemoteFull Time
0+ YOE0–2 years customer-facing experience; ability to ramp quickly on complex SaaS products; proficiency with help desk/ticketing systems; strong communication and troubleshooting skills.
Pylon, Zendesk, Intercom, Front
3w
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IT Support Specialist
Sacramento, California, United States
$26-$31/hr OnsiteFull Time
1+ YOEAssociate degree in IT, computer science, or related field, or equivalent experience; 1–3 years of IT help desk or desktop support experience; Windows, Microsoft 365, Active Directory, networking, ticketing, and customer service skills.
Microsoft Teams, Windows, Microsoft 365, Outlook, Adobe Acrobat, VPN, Active Directory, TCP/IP, DNS, DHCP, ServiceNow, Jira Service Management, Freshservice, Zendesk, ManageEngine, Microsoft Intune, Microsoft Entra ID (Azure Active Directory), EMR, EHR, MFA
2mo
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IT Field Support Specialist - West
San Francisco or Pleasant Hill or San Jose or Palo Alto
$70k-$80k/yr FieldFull Time
1+ YOE1–2 years IT help desk/support experience; strong Apple products and macOS knowledge; network experience; ability to lift 50 lbs; clear communication, organization, and mentoring ability; flexible travel schedule.
Apple, macOS
3d
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IT Field Support Specialist - West
San Francisco or Pleasant Hill or San Jose or Palo Alto
$70k-$80k/yr FieldFull Time
1+ YOERequires 1–2 years of help desk or IT support experience, Apple products and macOS knowledge, communication and problem-solving skills, independent work ability, and capacity to lift computer equipment up to 50 pounds.
Apple, macOS