464 help desk specialist jobs at 326 companies in United States
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Help Desk Specialist
Doral, Florida, United States
$53k-$108k/yrRemoteFull Time
Booz Allen HamiltonNYSE: BAH: Consulting and technology services for government and commercial clients
1+ YOEExperience providing Tier I/II help desk support, familiarity with Windows and macOS, knowledge of ITIL and Agile, 1–3+ years help desk experience (HS+3yrs or BS+1yr), and relevant certifications (CompTIA A+, ITIL, Microsoft Modern Desktop).
Microsoft Windows, macOS, Jira, Confluence, Azure, AWS
Booz Allen HamiltonNYSE: BAH: Provides technology and management consulting services to diverse organizations.
1+ YOEProvide Tier I/II help desk support; 1+ year help desk experience (HS+3yrs or BS+1yr), knowledge of Windows/macOS, ITIL, Jira/Confluence, cloud (Azure/AWS); CompTIA A+, ITIL, or Microsoft Modern Desktop certs preferred.
Microsoft Windows, macOS, Jira, Confluence, Azure, AWS
Ascension Federal Services: Provides technical support and services to users
3+ YOEBachelor's degree in CS or related field; 3+ years in help desk; Windows, Office, networking knowledge; strong communication and problem-solving; team-oriented.
Windows, Microsoft Office, Networking, Ticketing system
AlphaGraphics: A business solutions that helps organizations grow through marketing, print, and operational services.
Help desk experience with troubleshooting skills across software, hardware, networking, and desktop technologies; strong analytical, communication, customer service, prioritization, and English skills.
Portal, chat, email, User Acceptance Testing (UAT), Knowledge Base, IT Service Management system
Provide remote help desk support, document tickets, troubleshoot hardware/software, type 60 wpm, strong customer service and communication, teamwork and organizational skills.
Microsoft Windows 7, Microsoft Windows 10, Microsoft Office 2010, O365, Apple MacOS, Apple mobile products, ServiceNow, ACD telephony systems
ECSNYSE: ASGN: Provides advanced technology and engineering services to government agencies.
Bachelor's in CS/InfoSec or related, active Public Trust clearance, help desk experience supporting Health IT/software development, reside in Washington DC metro area, ability to travel CONUS.
ManTech: Provides technology solutions for defense and intelligence agencies.
5+ YOEBachelor's degree in a technical discipline and 5 years of experience, or 5 additional years of help desk experience; Security+ certification, Tier 1 support experience, and active TS/SCI with polygraph required.
TechFlow: TechFlow provides infrastructure support and digital services for government.
2+ YOEBachelor's in IT/CS,2+ years help-desk/desktop support,ITIL familiarity,Windows and Microsoft Office 365 proficiency,experience with Remedy or ServiceNow,PC and LAN fundamentals,ability to obtain Public Trust.
Koniag Government Services: Providing technical and professional services to federal agencies.
2+ YOEActive Secret clearance, high school diploma/GED, 2 years help desk experience, familiarity with Active Directory, VDI/VMware, IA requirements, and Microsoft software; strong troubleshooting and communication skills.
Active Directory, Virtual Desktop Infrastructure (VDI), VMware, VOIP
Affiliated Distributors: Buying and marketing group for independent wholesale distributors.
2+ YOEAssociate's degree in IT or related, 2 years IT help desk experience, CompTIA A+/N+ preferred; proficiency with Microsoft 365, Windows 11, Active Directory/Azure, account administration, mobile device and remote support, strong customer skills.
Microsoft 365, Windows 11, Active Directory, Azure, Office 365, PC, Apple iPhone, iPad
S2Technologies: Provides IT and cybersecurity solutions to government agencies.
3+ YOE3+ years IT help desk experience in defense/federal environments, DoD cybersecurity knowledge (RMF/DISA), SharePoint and SIPR/NIPR/VTC support, DoD 8570 IAT-II certification required, TS/SCI clearance required.
SharePoint, VTC, SIPR, NIPR, Risk Management Framework (RMF), DISA
2+ YOEAssociate's degree (or equivalent), 2+ years IT or help desk experience, microcomputer hardware and Microsoft network experience, strong communication and customer service skills.
Nuvodia: Managed IT services and radiology informatics for healthcare providers.
4+ YOEBachelor's degree or equivalent experience and four years of related experience. Requires technical help desk, PC hardware, Windows, Office 365, troubleshooting, communication, and organizational skills.
Windows Operating Systems, Office 365, Azure, Windows Server, Citrix, Active Directory, NTFS, ConnectWise Manage, ConnectWise BrightGauge, IT Glue, N-able N-central, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Word, Microsoft Visio, PC hardware
SitelogIQ: Provides facility planning and energy efficiency solutions for buildings.
1+ YOEAssociate's degree in IT or related field,1-2 years help desk/desktop support experience,working knowledge of desktop OS,hardware,peripherals and basic networking,strong communication and customer service skills.
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Provide first-line technical support, troubleshoot hardware/software/network issues, manage tickets, install and configure devices, assist with user accounts; proven help-desk experience and strong communication required.
Microsoft Windows, Office 365, help desk ticketing software, remote support tools
ERP International: Provides health and technology solutions to federal government agencies.
5+ YOE5+ years help desk experience, strong customer support and communication skills, ability to obtain USDA clearance, knowledge of LANDESK/ServiceNow ticketing and ITIL practices, PC and mobile device troubleshooting.
LANDESK, ServiceNow, Zoho, InTune, Android, Apple iPhone, VOIP, Dell, Windows 11, Microsoft Exchange, Microsoft System Center Endpoint Protection, Microsoft Distributed File System (DFS), Blackberry, Microsoft Active Directory (AD), Domain Name Services (DNS), Dynamic Host Configuration Protocol (DHCP), CheckPoint Full Disk Encryption, Skype for Business, Microsoft SharePoint, SAMSUNG S20, Microsoft Office, TEAMs, LANDesk
Tecolote Research: Provides defense acquisition consulting, analytics, and software solutions.
5+ YOE5+ years help desk experience, advanced Windows and Active Directory troubleshooting, Exchange/Office 365, Okta MFA, Intune, strong communication, U.S. citizenship and ability to obtain security clearance.
Windows, Active Directory, Okta, Microsoft Exchange, Office 365, Microsoft Intune