16 help desk specialist jobs at 14 companies in Dover, NJ
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Help Desk Support Specialist
Brooklyn, New York, United States
$65k-$70k/yrOnsiteFull Time
Kith: New York lifestyle brand and specialty retailer selling men's, women's, and children's apparel, accessories, and footwear.
2+ YOE2+ years help desk/desktop support; experience with Harmony, ScreenConnect, ManageEngine, Iru MDM; Windows 10/11 and Apple macOS support; Microsoft 365 and/or Google Workspace administration; strong troubleshooting and communication skills.
Harmony, ScreenConnect, ManageEngine, Iru MDM, Microsoft 365, Google Workspace, Windows 10/11, Apple macOS, POS, Active Directory, Azure AD, VPN, UPS, A+, Network+, ITIL Foundation
Qureos: AI-powered recruitment platform connecting talent with employers.
Proven technical support or help desk experience, strong communication and problem-solving skills, ability to work independently in a remote environment, and experience with hardware support.
Information Technology Specialist 2 (Help Desk), SG-18
Albany or New York City
$67k-$85k/yrHybridFull Time
New York State Department of Financial Services: New York State government financial regulator protecting consumers and supervising banks, insurers, and other financial institutions.
2+ YOERequires qualifying civil service experience, or 2–6 years of information technology experience depending on education; alternatives include a bachelor's degree, computer science credits, or relevant professional experience.
Yeshiva University: Private nonprofit Jewish university serving undergraduate, graduate, professional, and rabbinic students in New York City.
2+ YOE2+ years help desk and A/V support, experience with Windows/macOS and Microsoft 365, ServiceNow, strong troubleshooting, communication, and documentation skills; Associate's degree in IT or equivalent.
Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Office apps, ServiceNow, VoIP
Panacea Technologies: Process-control and automation services serving biopharmaceutical manufacturers, including cell and gene therapy producers.
2+ YOETwo or more years in technical support, customer service, field service coordination, help desk, or industrial equipment support; ticketing systems experience and technical troubleshooting skills required.
Zendesk, Salesforce Service Cloud, CRM, Microsoft Office, remote support tools, PLC
Legacy Treatment Services: New Jersey nonprofit behavioral health and human services provider serving children, adults, and families.
Supports agency computer and network connectivity, hardware, software, systems maintenance, help desk requests, troubleshooting, user access, and IT equipment installation.
Qureos: AI-powered recruitment platform connecting talent with employers.
Proven customer/technical support experience, strong verbal and written communication, analytical problem-solving, CRM and help-desk proficiency, customer-centric mindset, interest in AI/Big Data/ERP.
CRM, help-desk software, Generative AI, RPA, Big Data, ERP
Catholic Charities USA: Catholic nonprofit membership organization supporting diocesan agencies serving people in poverty across the United States and territories.
Supports computer and network connectivity, hardware, software, systems maintenance, help desk requests, troubleshooting, user access, and account administration with minimal supervision.
Miter: Private construction software helping contractors manage payroll, HR, field operations, expenses, and finance.
0+ YOE0–2 years customer-facing experience; ability to ramp quickly on complex SaaS products; proficiency with help desk/ticketing systems; strong communication and troubleshooting skills.
The Institutes of Applied Human Dynamics: IAHD is a nonprofit provider of housing, employment, day habilitation, and other supports for people with intellectual and developmental disabilities.
1+ YOE1–2 years help desk or desktop support experience; valid driver's license; knowledge of Microsoft 365, Windows, Active Directory, networking (TCP/IP); ability to lift up to 50 lbs.; strong communication skills.
Microsoft 365, Active Directory, Outlook, Teams, OneDrive, Windows, TCP/IP
New Jersey Innovation Authority: New Jersey government digital-services authority modernizing public services for residents, businesses, and institutions.
5+ YOERequires 5+ years in help desk operations, support training, quality assurance, or platform administration; experience with support platforms, training materials, protocols, data analysis, and technical troubleshooting.
Worldgate: Woman-owned IT consulting firm providing staffing and ERP optimization services to public-sector and K–12 organizations.
1+ YOEHigh school diploma or equivalent, 1+ year in help desk, production support, or customer service, ticketing system experience, strong communication, troubleshooting, analytical, and standard computer application skills.
Adobe, email, digital calendars, Microsoft Word, Microsoft Excel, video conferencing
Sacred Heart Greenwich: Sacred Heart Greenwich is a nonprofit Catholic K–12 girls’ school with coeducational early childhood education.
3+ years supporting Mac and Windows environments, Jamf Pro experience, AV event support, ticketing/help-desk operation, strong communication and troubleshooting skills.
jamf PRO, Jamf Casper Suite, macOS, Windows 10, Windows 11, G Suite, Microsoft Office, Google Workspace for Education, Ticket management, Asset tracking, soundboards, projectors, SmartBoards, wireless microphones, live streaming technology
White Plains or Naperville or Chicago or Oak Brook
$70k-$75k/yrFieldFull Time
Veterinary Emergency Group: Helping people and their pets when they need it most.
1+ YOE1–2 years IT/help-desk experience, strong Apple/macOS knowledge, ability to travel frequently and lift up to 50 lbs, clear communication, problem-solving, and ability to work independently.
Benesch Law: National U.S. business law firm providing legal counsel to companies, private equity funds, entrepreneurs, and nonprofits.
3+ YOEHigh school diploma and at least 3 years of relevant experience required, including help desk and Windows 10 desktop experience. Requires conferencing platform expertise and strong communication skills.
Manhattan University: Lasallian Catholic nonprofit university serving undergraduate, graduate, and adult learners in New York City.
Coordinate IT purchasing, invoices, contracts, asset management; provide Tier I/II help desk support, endpoint deployments, and classroom AV support. Requires degree or equivalent, Windows/macOS experience, Microsoft 365 knowledge, strong communication and organizational skills.
Microsoft 365, Banner, Ellucian Colleague, Workday, PeopleSoft, Active Directory, Microsoft Entra ID