15 help desk technician jobs at 13 companies in Upton, MA

2mo
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Help Desk Technician II
Worcester or United States or Canada
$25-$32/hr HybridFull Time
Rise Baking Company
Rise Baking Company: Manufactures cookies, artisan breads, and frozen bakery products.
1+ YOEAssociate's degree and 1+ years help desk experience; Windows 10/11, Microsoft Office 365, Active Directory, networking fundamentals, VPN/MFA, endpoint security, Dynamics/SAP experience desired; PowerShell desired; strong troubleshooting and customer service skills.
Microsoft Dynamics NAV, Microsoft Dynamics GP, Navision, Great Plains, SAP ECC/S4, Microsoft Office, Microsoft Office 365, Microsoft SharePoint, Windows 10, Windows 11, Active Directory, One Login, Duo, VPN, MFA, EDR, PowerShell
3mo
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Help Desk Technician
Milton, Massachusetts, United States
$60k-$80k/yr OnsiteFull Time
Keches Law Group
Keches Law Group: Legal representation for personal injury and workers' compensation.
2+ YOE2–6+ years IT support experience; associate/bachelor’s or IT certification; strong Windows, AD/GP, M365; networking; legal/enterprise environment experience; travel <20%.
Windows, macOS, Microsoft 365, Active Directory, Group Policy, VPN, DNS, DHCP, Teams, SharePoint, OneDrive, Zoom, Yealink, Litify, Adobe, Sfax
2mo
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Help Desk Technician
Lunenburg, Massachusetts, United States
$23-$27/hr OnsiteFull Time
Suzor IT
Suzor IT: Managed IT services for K-12 schools and municipal governments.
2+ YOE2+ years customer service experience, strong communication and problem-solving, CompTIA A+ preferred, ability to diagnose/troubleshoot, install/configure hardware and software, and provide end-user training.
2mo
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Help Desk Technician
East Walpole, Massachusetts, United States
$23-$27/hr OnsiteFull Time
Suzor IT
Suzor IT: Managed IT services for K-12 schools and municipal governments.
2+ YOE2+ years customer service, strong communication and problem-solving, troubleshooting and hardware/software installation, CompTIA A+ preferred.
2w
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IT Help Desk Technician II
Lexington, Massachusetts, United States
OnsiteFull Time
MIT Federal Credit Union
MIT Federal Credit Union: Member-owned not-for-profit financial institution offering banking and lending.
5+ YOEMinimum 5 years user support experience, high school diploma required (IT degree preferred). Must troubleshoot Windows PCs, lift 50 lbs, kneel under desks, periodic on-call and overtime; Microsoft/CompTIA certifications preferred.
Microsoft 365, Azure, CompTIA A+, CompTIA Network+, CompTIA Security+, Windows
1mo
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Help Desk and Network Technician T2
Peabody, Massachusetts, United States
HybridFull Time
Sandra Network
Sandra Network: A managed service provider delivering IT and security solutions.
5+ YOE3+ years help desk experience, 2+ years server/network experience, Office 365 administration, passion for IT security, VOIP interest, ability to travel up to 25%, on-call availability.
Azure, VDI, Microsoft Exchange, Microsoft 365, Intune, Sophos, SonicWall, VOIP
3w
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Help Desk Technician - Level 1
Attleboro, Massachusetts, United States
$21-$26/hr OnsiteFull Time
MBRAUN
MBRAUN: Manufactures inert atmosphere glovebox and gas purification systems.
Provide IT support for US locations, maintain Windows workstations/servers, administer ERP/CREO/MDM, manage inventory and phone systems; US citizenship required; strong communication, organization, and problem-solving skills.
Windows 10, Windows 11, Windows 2012, Windows 2016, Windows 2022, ERP, CREO, MDM, Apple, Android, Vodia, Microsoft Word, Microsoft Excel, Microsoft Outlook
3w
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District Help Desk Technician
Norfolk, Massachusetts, United States
$44k-$48k/yr OnsiteFull Time
King Philip Regional School District
King Philip Regional School District: Public school district providing K-12 education in Massachusetts.
3+ YOEProvide first-line school-based technical support, troubleshoot hardware/software, manage accounts, prepare devices, maintain inventory, and document work; bachelor’s degree preferred, 3 years computer-related experience, fingerprint background check required.
Microsoft Office Suite, GSuite for Education, MS Windows, MacOS, ChromeOS, Help desk systems
6d
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Level 1 Help Desk Support Technician
Pomfret Center or Hampton
$20-$24/hr OnsiteFull Time
Custom Computer Specialists
Custom Computer Specialists: Provides managed IT and cybersecurity services for organizations.
1+ YOERequires strong technical and customer service skills, desktop hardware, operating systems, applications, networking, Active Directory, and troubleshooting experience; 1–2 years of in-person support preferred.
Active Directory, Microsoft Office, Microsoft Office Suite, Google Apps, Webex, Windows, macOS
2mo
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Help Desk/Laptop Repair (03 Student) 4 Positions
Worcester, Massachusetts, United States
OnsitePart Time
Worcester State University
Worcester State University: Public university offering undergraduate and graduate degree programs.
Provide technical support and perform computer/laptop repair for a diverse campus community; 18.5 hours per week; paid at minimum wage.
2mo
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IT Support Technician
Newport, Rhode Island, United States
$45k-$78k/yr OnsiteFull Time
Arcfield
Arcfield: Systems engineering and mission support for defense and space.
4+ YOEHS and 4-5 years experience; active Secret clearance; on-site IT support duties.
Microsoft Office, Windows, Linux
1w
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Desktop Support Technician
Acton, Massachusetts, United States
OnsiteFull Time
Acton-Boxborough Regional School District
Acton-Boxborough Regional School District: Provides public primary and secondary education services.
2+ YOEAssociate degree in IT or equivalent, 2+ years supporting enterprise technology, valid driver's license, experience with Google Workspace for Education and Intune/Jamf, help desk and classroom tech experience.
Windows, macOS, ChromeOS, Google Workspace for Education, Microsoft 365, Microsoft Intune, Jamf Pro, Google Admin Console
1w
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Network Control Technician
West Greenwich, Rhode Island, United States
$50k-$68k/yr OnsiteFull Time
Brightstar Lottery
Brightstar LotteryNYSE: BRSL: Global provider of lottery operations, technology, and gaming solutions.
1+ YOERequires networking fundamentals, 1–3 years in NOC, help desk, or managed services, Fortinet, Cisco, or Palo Alto experience, RMM/NMS familiarity, ticketing workflows, and strong communication.
Fortinet, Cisco, Palo Alto, PRTG, Zabbix, ConnectWise, LogicMonitor, Jira, ServiceNow, SIEM, NMS, RMM, VPN, DNS, DHCP, IPAM
1mo
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IS Helpdesk Technician Jr
Methuen, Massachusetts, United States
$21-$25/hr OnsiteFull Time
Greater Lawrence Family Health Center
Greater Lawrence Family Health Center: Providing primary healthcare and medical training to the community.
0+ YOE0–1 years help desk or technical support experience; familiarity with Windows, Microsoft Office/O365; strong customer service and communication; high school diploma required; willing to learn networking and Windows Server concepts.
Windows, Microsoft Office, O365, Windows Server
1w
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Network Control Technician
West Greenwich, Rhode Island, United States
$50k-$68k/yr OnsiteFull Time
Brightstar Lottery
Brightstar LotteryNYSE: BRSL: Provides technology, games, and management services for global lotteries.
4+ YOE4+ years related experience, NOC/help desk/managed services experience, networking fundamentals, hands-on Fortinet/Cisco/Palo Alto, familiarity with NMS/RMM, ticketing tools, strong documentation and communication skills.
Fortinet, Cisco, Palo Alto, PRTG, Zabbix, ConnectWise, LogicMonitor, Jira, ServiceNow, SIEM, NMS, RMM, IPAM, ping, traceroute