17 service desk technician jobs at 16 companies in Upton, MA
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Service Desk Technician
Hanscom Air Force Base, Massachusetts, United States
OnsiteFull Time
1+ YOERequires Secret DoD clearance, CompTIA Security+, high school diploma, and 1–5 years of experience. Requires Windows, Active Directory, Microsoft Office, hardware, software, and troubleshooting knowledge.
Windows 10, Microsoft Active Directory, Microsoft Office, Microsoft 365 (O365), Microsoft Teams, Skype for Business, Microsoft Outlook, Dameware, VoIP, SIP, SCCM, ECAM, VDI
16h
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Service Desk Technician
Boston, Massachusetts, United States
$55k-$65k/yr HybridFull Time
0+ YOERequires 0–2 years of IT support experience, Windows and Microsoft Office expertise, ticketing system experience, Active Directory or Entra ID familiarity, and strong troubleshooting and communication skills.
Microsoft Copilot, Microsoft Intune, Windows Autopilot, Microsoft 365, Microsoft Entra ID, ServiceNow, Mimecast, CrowdStrike, CyberArk, Arctic Wolf, Microsoft Teams, SysAid, Active Directory, Windows, Outlook, Word, Microsoft Excel, PowerPoint, OneDrive, Microsoft SharePoint, Microsoft Teams Rooms, ChatGPT, Claude, Gemini, ConnectWise, TCP/IP, DNS, DHCP, VPN
2mo
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IT Service Desk Technician II
Lincoln, Rhode Island, United States
OnsiteFull Time
5+ YOE5+ years IT/infrastructure experience, bachelor\u0002s in CS/IT or equivalent, experience with SCADA/MES/IoT, Windows servers, Microsoft Azure, Azure HCI, Hyper-V, backup/DR, and OT/industrial support in a manufacturing environment.
SCADA, Wonderware, IBA, GE iFIX, Manufacturing Execution Systems (MES), AVEVA, Windows servers, Microsoft Azure, Azure HCI, Hyper-V, IoT
1mo
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Senior Service Desk Technician (Boston, MA-Hybrid)
Boston, Massachusetts, United States
$49k-$65k/yr HybridFull Time
6+ YOE6+ years IT support experience; strong Windows and Mac support, Active Directory/EntraID and Microsoft Office 365 administration; networking fundamentals, imaging/deployment, ticketing systems, JAMF, OKTA Verify; strong troubleshooting, documentation, and mentoring skills.
Windows 11, Microsoft Office 365, Active Directory, EntraID, JIRA, Avanti, Avanti Neurons, OKTA Verify, JAMF, Dell, Apple OS
2mo
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Help Desk Technician II
Worcester or United States or Canada
$25-$32/hr HybridFull Time
1+ YOEAssociate's degree and 1+ years help desk experience; Windows 10/11, Microsoft Office 365, Active Directory, networking fundamentals, VPN/MFA, endpoint security, Dynamics/SAP experience desired; PowerShell desired; strong troubleshooting and customer service skills.
Microsoft Dynamics NAV, Microsoft Dynamics GP, Navision, Great Plains, SAP ECC/S4, Microsoft Office, Microsoft Office 365, Microsoft SharePoint, Windows 10, Windows 11, Active Directory, One Login, Duo, VPN, MFA, EDR, PowerShell
2mo
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Help Desk Technician
East Walpole, Massachusetts, United States
$23-$27/hr OnsiteFull Time
2+ YOE2+ years customer service, strong communication and problem-solving, troubleshooting and hardware/software installation, CompTIA A+ preferred.
2mo
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Help Desk Technician
Lunenburg, Massachusetts, United States
$23-$27/hr OnsiteFull Time
2+ YOE2+ years customer service experience, strong communication and problem-solving, CompTIA A+ preferred, ability to diagnose/troubleshoot, install/configure hardware and software, and provide end-user training.
3w
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District Help Desk Technician
Norfolk, Massachusetts, United States
$44k-$48k/yr OnsiteFull Time
3+ YOEProvide first-line school-based technical support, troubleshoot hardware/software, manage accounts, prepare devices, maintain inventory, and document work; bachelor’s degree preferred, 3 years computer-related experience, fingerprint background check required.
Microsoft Office Suite, GSuite for Education, MS Windows, MacOS, ChromeOS, Help desk systems
1w
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Level 1 Help Desk Support Technician
Pomfret Center or Hampton
$20-$24/hr OnsiteFull Time
1+ YOERequires strong technical and customer service skills, desktop hardware, operating systems, applications, networking, Active Directory, and troubleshooting experience; 1–2 years of in-person support preferred.
Active Directory, Microsoft Office, Microsoft Office Suite, Google Apps, Webex, Windows, macOS
3mo
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Service Concierge
Haverhill, Massachusetts, United States
$20-$25/hr OnsiteFull Time
Greet customers, schedule service, coordinate with technicians, provide pricing info, maintain records, assist front desk.
Scheduling software
2w
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IT Support Technician
Worcester, Massachusetts, United States
$21-$32/hr OnsiteFull Time
2+ YOE2+ years computer-related experience, bachelor's in computer science or equivalent experience, strong desktop/service desk and basic networking skills, excellent customer service and troubleshooting ability.
2d
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IT Support Technician I
Pawtucket, Rhode Island, United States
OnsiteFull Time
2+ YOERequires 2–3 years of service desk, desktop support, or related technical support experience; troubleshooting, customer service, documentation, and endpoint management skills. Associate degree preferred.
Microsoft Windows, Microsoft 365, Microsoft Intune, PDQ Deploy, Active Directory, Microsoft Entra ID, VPN, multi-factor authentication (MFA), Microsoft
1mo
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IS Helpdesk Technician Jr
Methuen, Massachusetts, United States
$21-$25/hr OnsiteFull Time
0+ YOE0–1 years help desk or technical support experience; familiarity with Windows, Microsoft Office/O365; strong customer service and communication; high school diploma required; willing to learn networking and Windows Server concepts.
Windows, Microsoft Office, O365, Windows Server
2w
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Network Control Technician
West Greenwich, Rhode Island, United States
$50k-$68k/yr OnsiteFull Time
4+ YOE4+ years related experience, NOC/help desk/managed services experience, networking fundamentals, hands-on Fortinet/Cisco/Palo Alto, familiarity with NMS/RMM, ticketing tools, strong documentation and communication skills.
Fortinet, Cisco, Palo Alto, PRTG, Zabbix, ConnectWise, LogicMonitor, Jira, ServiceNow, SIEM, NMS, RMM, IPAM, ping, traceroute
1d
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IT Support Technician (Contractor)
Charlestown, Massachusetts, United States
$30-$35/hr HybridFull Time, Contract
1+ YOE1–3 years of IT support, help desk, or customer service experience; associate degree in IT or related field preferred. Requires Microsoft 365 proficiency, troubleshooting skills, and U.S. citizenship or permanent residency.
Citrix, AWS, Microsoft 365, Nutanix, Track-It, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams, Windows, Dell WYSE, LAN, WAN, VPN, TCP/IP
1w
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Lead Field Support Technician-Mount Auburn Hospital
Cambridge or Boston
$32-$45/hr OnsiteFull Time
5+ YOEHigh school diploma/GED, A+ certification, and 5+ years of Service Desk, Field, or IT Support experience in a complex enterprise environment. Requires Windows, macOS, mobile, network, Citrix, Microsoft infrastructure, and ITSM expertise.
Information Technology Service Management, Microsoft Windows, Microsoft Office, Windows 10, macOS, iOS, Android, Citrix Systems, Microsoft Active Directory, Microsoft Exchange, Microsoft 365, ServiceNow, Remedy, Oracle PeopleSoft, Workday, Dell, Apple, HP, Ricoh, IP, DNS
1w
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Internal IT Tech II replacement Brandon Caudill
Framingham or Denver or Boston
HybridFull Time
3+ YOERequires 3+ years in IT support, service desk, systems support, or endpoint administration; Windows/macOS support; Intune, Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint Online, OneDrive, and RMM experience.
Microsoft Intune, Microsoft 365, Entra ID (Azure AD), Exchange Online, Microsoft Teams, Microsoft SharePoint Online, Microsoft OneDrive, ConnectWise, N-Able, Datto, Auvik, Microsoft Security Center, Azure, ITIL
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