1mo
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GENERAL HELP
Rosedale, Maryland, United States
OnsiteFull Time
Entry-level general help in production; ability to lift up to 50 pounds; willingness to work irregular/rotating shifts including holidays; must be 18+; able to stand for long periods; follow GMPs.
2mo
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Help Desk Technician
Baltimore, Maryland, United States
$18-$21/hr OnsiteFull Time
1+ YOEHelp desk support with ServiceNow documentation and hardware/software issue resolution; 1 year of call center/help desk experience; Public Trust clearance required.
ServiceNow, Skype, Teams, Windows, Microsoft SMS, Microsoft Office, Microsoft Exchange/Outlook
1mo
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Help Desk Supervisor
Washington, District of Columbia, United States
RemoteFull Time
2+ YOE1+ MgmtLead and supervise help desk staff; remote support for DOJ-ALS; requires public trust clearance; strong communication and training skills.
1mo
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Help Desk Manager
Tysons Corner, Virginia, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree with 5 years IT support experience, 2 years as Help Desk Manager, ITIL v4 certification, active Secret clearance required.
2mo
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Help Desk Specialist
Springfield, Virginia, United States
OnsiteFull Time
3+ YOEBachelor's degree in CS or related field; 3+ years in help desk; Windows, Office, networking knowledge; strong communication and problem-solving; team-oriented.
Windows, Microsoft Office, Networking, Ticketing system
2mo
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Help Desk Technician
Reston, Virginia, United States
OnsiteFull Time
2+ YOE2+ years in technical support; experience with a Help Desk; Dell/Lenovo hardware; Windows OS; Office; strong communication; able to manage multiple projects.
Windows OS, Office 2016+, Dell hardware, Lenovo hardware, Jira
1d
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Help Desk Analyst
Alexandria or Moorefield
$24-$29/hr OnsiteFull Time
2+ YOE2+ years help desk experience or associate degree; experience with EntraID/Active Directory, Service Desk ticketing, Microsoft Office; customer service and troubleshooting skills.
EntraID, Active Directory, Microsoft Office, Service Desk ticketing application
1mo
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Help Desk Specialist
Washington or Virginia or United States
RemoteFull Time
Bachelor's in CS/InfoSec or related, active Public Trust clearance, help desk experience supporting Health IT/software development, reside in Washington DC metro area, ability to travel CONUS.
2mo
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Help Desk Manager
Washington, District of Columbia, United States
HybridFull Time
7+ YOE7+ years IT support experience, demonstrated help desk leadership, experience designing global tiered support and ITSM/ITIL processes, ServiceNow experience, college degree preferred, availability for extended hours and weekends.
ServiceNow
3w
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Help Desk Specialist
Washington, District of Columbia, United States
OnsiteFull Time
4+ YOE4+ years help desk experience, ServiceNow and Active Directory experience, workstation administration and imaging, bachelor's degree in technical field preferred, active T3 investigation and ability to obtain required security clearance.
ServiceNow, Active Directory, Microsoft Office
3mo
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Help Desk Technician
Baltimore or Durham
$21/hr OnsiteFull Time
1+ YOEExperienced help desk support; on-site in Baltimore, MD or Durham, NC. Certifications: HDI CSR, HDI Desktop Support Tech, or CompTIA A+. Windows OS, SMS, Exchange, MPLS, VoIP, Cisco routers.
Windows, SMS, Microsoft Exchange, MPLS, VoIP, Cisco Routers
4w
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Help Desk Technician
Arlington, Virginia, United States
HybridFull Time
1+ YOE1–3 years help desk experience, experience with AI tools, BS or equivalent experience, strong written/oral communication, problem solving, multitasking, and organizational skills; financial services background beneficial.
Artificial intelligence (AI) tools
4d
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Help Desk Specialist
Arlington, Virginia, United States
$45k-$50k/yr HybridFull Time
2+ YOEBachelor's in IT/CS,2+ years help-desk/desktop support,ITIL familiarity,Windows and Microsoft Office 365 proficiency,experience with Remedy or ServiceNow,PC and LAN fundamentals,ability to obtain Public Trust.
Windows, Microsoft Office 365, Remedy, ServiceNow
1mo
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Help Desk Manager
Reston, Virginia, United States
OnsiteFull Time
5+ YOE2+ Mgmt5+ years IT support experience with 2+ years leading help desk teams; experience with multi-site support, ticket/ SLA management, process and knowledge management; strong people management, communication, and reporting skills; ITIL preferred.
Microsoft, Dayforce Wallet
1mo
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Help Desk Specialist
Washington, District of Columbia, United States
$69k-$95k/yr OnsiteFull Time
3+ YOE3+ years IT help desk experience in defense/federal environments, DoD cybersecurity knowledge (RMF/DISA), SharePoint and SIPR/NIPR/VTC support, DoD 8570 IAT-II certification required, TS/SCI clearance required.
SharePoint, VTC, SIPR, NIPR, Risk Management Framework (RMF), DISA
2mo
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Help Desk Manager
Washington, District of Columbia, United States
HybridFull Time
5+ YOE1+ MgmtBachelor's in IT or related, 5+ years in IT/help desk with 1-2 years supervisory experience, experience with Microsoft Operating Systems, Intune and Autopilot, strong communication, pass federal background/MVR/drug screen, US work authorization by start date.
Microsoft Operating Systems, Microsoft Intune, Microsoft Autopilot
3w
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Help Desk Agent
Atlanta or Birmingham or Boston or Chattanooga or Chicago or Charleston or Dallas or Denver or Edwardsville or Fort Lauderdale or Fort Worth or Houston or Jefferson City or Kansas City or Los Angeles or Miami or Nashville or New York or Park City or Philadelphia or Phoenix or Raleigh or Seattle or San Francisco or Salt Lake City or St. Joseph or St. Louis or Wilmington or Washington
$55k-$65k/yr HybridFull Time
1+ YOE1+ year helpdesk support experience (law firm or professional services preferred). Bachelor's in IT-related field preferred. Proficiency with Windows 10, Office 365, Outlook, SCCM, Active Directory, iManage/Kofax/Litera, Zoom/MS Teams, and help desk ticketing.
Microsoft Windows 10, Microsoft Office 365, Microsoft Outlook, Microsoft O365 Exchange, SCCM, Active Directory, iManage, Kofax, Litera, Zoom, MS Teams, Mimecast, Helpdesk Ticketing System
1mo
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Senior Help Desk Specialist
Arlington, Virginia, United States
OnsiteFull Time
5+ YOE5+ years help desk/IT support experience, supervisory leadership, CompTIA Security+ or MCSA, knowledge of Windows desktop environments, active Secret clearance required, ability to work onsite in Arlington, VA.
Windows
1mo
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Help Desk Jr. Analyst
Columbia, Maryland, United States
HybridFull Time
2+ YOEAssociate's degree or equivalent experience, 2+ years help desk/technical support experience, strong communication and troubleshooting, ability to document issues. Must meet U.S. residency/work-history and authorization requirements and be able to obtain Public Trust clearance.
Agile, DevSecOps, CMS
1w
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Temporary Turn Help
College Park, Maryland, United States
$15-$20/hr OnsiteTemporary
1+ YOEHigh school diploma or equivalent; 1+ years related or housing industry experience preferred; basic computer skills; knowledge of Fair Housing and OSHA; ability to lift/move up to 100 lbs; available for overtime, weekends, and nights.
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