Berkeley Heights • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Berkeley Heights • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Berkeley Heights • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Berkeley Heights • 50 milesRemote · Hybrid · Onsite · Field · All Environments
5 helpdesk analyst jobs at 4 companies in Berkeley Heights, NJ
2mo
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Client HelpDesk Analyst
Goshen or Orange County
OnsiteFull Time
2+ YOEMinimum 2 years helpdesk/technical support experience, 1+ year with ticketing systems (ServiceNow, Jira, Zendesk, ManageEngine), familiarity with Windows and Microsoft 365, basic networking knowledge preferred, high school diploma required; IT degrees/certs preferred.
ServiceNow, Jira, Zendesk, ManageEngine, Windows, Microsoft 365
2w
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Client HelpDesk Analyst
Goshen or Orange County
OnsiteFull Time
2+ YOEHigh school diploma required and 2+ years in helpdesk, technical support, or NOC work. Requires 1+ year with ticketing systems, troubleshooting skills, Windows, Microsoft 365, and networking knowledge.
ServiceNow, Jira, Zendesk, ManageEngine, Windows, Microsoft 365
2mo
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Senior Analyst, Service Desk
Jersey City or New York City or Los Angeles
$100k-$120k/yr OnsiteFull Time, Temporary
10+ YOEBachelor's degree, 10+ years helpdesk experience, strong troubleshooting, familiarity with ITSM and ITIL, leadership and communication skills, ability to analyze metrics and improve support processes.
ITSM, ITIL
2mo
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Technical Support Analyst (ICT)
Washington or New York or London
$95k-$120k/yr OnsiteFull Time
5+ YOE5+ years helpdesk/desktop support experience in an ITIL environment; strong PC/Mac, networking (WAN/LAN/TCP/IP/DNS/DHCP), Microsoft 365/Office 365, Microsoft Azure (Entra, Intune), MDM (JAMF), conferencing and endpoint support skills.
Microsoft Office 365, Microsoft Exchange Center, Microsoft Azure, Entra, Microsoft Intune, JAMF, Windows 11, macOS, HP, Brother, Canon, Zoom, Microsoft Teams, Polycom, Neat, Microsoft Authenticator, WAN, LAN, TCP/IP, DNS, DHCP
1d
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Associate Director - Business Systems Analysis
New York City, New York, United States
$140k-$160k/yr OnsiteFull Time
3+ YOEMaster’s in computer science, management information systems, or related IT field plus 3 years’ relevant experience, or bachelor’s plus 5 years. Requires project management, IAM, CSM or CSPO certification, and cybersecurity program expertise.
Microsoft Project, Jira, Azure DevOps, Power BI, Ariba, CI/CD, Service Desk, SOX, SOC, HIPAA, FIM/SIM