128 helpdesk analyst jobs at 82 companies in United States
2d
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Helpdesk Analyst
Peridot, Arizona, United States
OnsiteFull Time
1+ YOERequires high school diploma or GED, one year of helpdesk customer service experience, and CompTIA A+ certification or ability to obtain it within six months; Network+ and Security+ preferred.
CompTIA A+, CompTIA Network+, CompTIA Security+
1mo
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Helpdesk Analyst
St. Louis, Missouri, United States
$50k-$60k/yr HybridFull Time
1+ YOE1+ year helpdesk/call center experience, Associate degree or equivalent, strong customer service, Microsoft Office 365 and Windows 10 proficiency, knowledge of Active Directory, VPN, VMWare Horizon, and Teams; flexible for on-call and rotating early shifts.
Microsoft Office 365, Microsoft Excel, iManage, Aderant, Power PDF, VMWare Horizon, Active Directory, Microsoft Teams, WebEx, Zoom, VPN, Windows 10
2mo
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Technical Helpdesk Analyst
Texas, United States
$48k-$62k/yr RemoteFull Time
3+ YOE3+ years technical/helpdesk experience; Linux command-line and networking knowledge; ticketing and incident resolution experience; ability to troubleshoot multi-system environments and work 24x7 rotating shifts.
Linux, ITIL
2mo
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Client HelpDesk Analyst
Goshen or Orange County
OnsiteFull Time
2+ YOEMinimum 2 years helpdesk/technical support experience, 1+ year with ticketing systems (ServiceNow, Jira, Zendesk, ManageEngine), familiarity with Windows and Microsoft 365, basic networking knowledge preferred, high school diploma required; IT degrees/certs preferred.
ServiceNow, Jira, Zendesk, ManageEngine, Windows, Microsoft 365
2w
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IT Helpdesk Analyst
Orlando, Florida, United States
OnsiteFull Time
Helpdesk or IT support experience preferred; working knowledge of Windows, Microsoft Office 365, and business applications; strong customer service, communication, documentation, and troubleshooting skills.
Windows, Microsoft Office 365, Active Directory, Wi-Fi, VPN
3w
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IT Helpdesk Analyst
Arlington, Virginia, United States
$55k-$106k/yr OnsiteFull Time
3+ YOERequires U.S. citizenship, active DoD Secret clearance, BS in a relevant computer field or high school diploma with 3+ years’ experience, and helpdesk, macOS, iOS, and IT support experience.
Virtual Private Network (VPN), Citrix, VMware, macOS, iOS, NetApp ONTAP, Shell, SAN
2w
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IT Helpdesk Analyst
Hoffman Estates or Elgin or Wheeling or Hanover Park or Streamwood or Sycamore or DeKalb or McHenry or Palatine
$22-$30/hr OnsiteFull Time
3+ YOEHigh school diploma or GED, 3+ years of IT helpdesk experience supporting 30+ users, hardware/software troubleshooting, Windows imaging, Active Directory, TCP/IP, and technical support skills.
Windows, Active Directory, TCP/IP, Citrix, Microsoft RDS, WordPress, Microsoft Office 365
1mo
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Helpdesk Analyst
Chicago or Skokie
$24-$28/hr OnsiteFull Time
2+ YOEMinimum 2 years IT troubleshooting experience; strong customer service, communication, and problem-solving skills; experience with Windows, VPN, Office 365, Azure, Intune, and EHR; valid driver’s license and reliable vehicle required.
Windows, VPN, Microsoft Office, Azure, Office 365, Intune, Microsoft Teams, Qualifacts Carelogic, EHR
1mo
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Helpdesk Analyst
Chicago or Skokie
$24-$28/hr OnsiteFull Time
2+ YOERequires 2+ years of IT troubleshooting experience, communication and problem-solving skills, Microsoft systems experience, a valid driver's license, insurance, and a reliable vehicle.
Microsoft Azure, Microsoft 365, Microsoft Intune, Microsoft Teams, Qualifacts CareLogic, Windows, Microsoft Office, VPN, LANs, WANs
2mo
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Technical Helpdesk Analyst
Texas, United States
$48k-$62k/yr OnsiteFull Time
3+ YOE3+ years technical helpdesk experience; strong Linux command-line and networking troubleshooting skills; experience with ticketing systems, batch file processing and file movement; ITIL knowledge desirable; associate/bachelor's or equivalent experience.
Linux, ticketing systems, ITIL
2w
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IT Helpdesk Analyst
Irvine, California, United States
$23-$26/hr HybridFull Time
Requires 6 months of service desk experience or entry-level technical training and certifications, customer service experience preferred, multitasking ability, and strong troubleshooting and communication skills.
Microsoft Teams
2mo
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Helpdesk Analyst I
Trevose or United States
$26-$31/hr RemoteFull Time
High school/GED required; proficiency with technology; follow technical instructions; team work; strong verbal and written communication; ability to travel and be on-call; able to lift up to 50 lbs; preferred 2+ years service-desk experience and experience with Active Directory, Windows, Azure, O365, networking, mobile device, server hardware, anti...
O365, Active Directory, Microsoft Windows, Azure, ConnectWise Manage, Office 365 Email, VPN
6d
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IT Helpdesk Analyst
Costa Rica or Buenos Aires or United States
RemoteFull Time
2+ YOEBachelor's degree in IT, computer science, or related field; 2+ years of IT support experience; proficiency with Google Workspace, Slack, Asana, and LastPass; B2+ English; strong technical communication and problem-solving skills.
Okta, Google Workspace, Slack, Asana, LastPass, AI Chatbot, Nova
2w
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IT Helpdesk Analyst
Lebanon, Ohio, United States
OnsiteFull Time
2+ YOERequires 2+ years in help desk, desktop support, or IT support; Windows and Microsoft 365 administration; ticketing systems; basic networking; troubleshooting; and strong customer service and communication.
Windows 11, Microsoft 365, Microsoft Entra ID, Active Directory, VoIP, Windows 10, DNS, DHCP, TCP/IP, VPN, iOS, Android
2w
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IT Helpdesk Analyst
Irvine, California, United States
$23-$26/hr HybridFull Time
0.5+ YOECustomer service experience preferred, plus 6 months of service desk experience or entry-level technical training and certifications. Requires multitasking, troubleshooting, and clear communication.
Microsoft Teams
1w
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Deposit Helpdesk Analyst
Tupelo, Mississippi, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent, at least 1 year of related experience, strong bank operations knowledge, communication, analytical, problem-solving, and client support skills.
3mo
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QA Analyst / Helpdesk Support Engineer
Sterling, Virginia, United States
$75k-$85k/yr HybridFull Time
3+ YOE3+ years in QA testing, helpdesk/support; manual testing; defect tracking tools (Jira/Azure DevOps); Agile; DMV area; familiarity with Salesforce/SharePoint; automation testing experience a plus.
Jira, Azure DevOps, Salesforce, SharePoint, Postman, Selenium, TestComplete
1w
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Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd or Philadelphia
OnsiteContract, Full Time
1+ YOEBachelor's degree in IT, information systems, computer engineering, or similar preferred; 1+ year technical support experience required; PC/laptop troubleshooting skills and Windows 10/11 and Office 365 experience required.
Microsoft 365, Windows 10, Windows 11, Office 365, PowerShell, Python
2w
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Clinical Service Desk - Helpdesk Analyst (US Remote)
Savannah, Georgia, United States
$38k-$45k/yr RemoteFull Time
1+ YOEHigh school diploma, 1+ year call center, customer service, application support, or technical troubleshooting experience; strong English, communication, listening, typing, and problem-solving skills.
Epic, Cerner, McKesson, Meditech, Two-Factor Authentication
1w
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Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd or Philadelphia
OnsiteFull Time
1+ YOEBachelor's degree preferred; 1+ year technical support experience required. Requires PC/laptop hardware and software troubleshooting, Windows 10/11 and Office 365 experience; PowerShell or Python scripting is a plus.
cloud, BYOD, Microsoft 365, Windows 10/11, PowerShell, Python, Microsoft Office 365
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