108 helpdesk analyst jobs at 88 companies in United States

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Helpdesk Analyst
Rogers, Arkansas, United States
$48k-$76k/yr HybridFull Time
CESO
CESO: Architecture and engineering services for commercial and residential development.
1+ YOEProvide helpdesk support, troubleshoot hardware/software/connectivity, set up employee equipment, manage onboarding/offboarding, and create technical documentation; requires 1 year experience or bachelor's degree and Microsoft/Adobe familiarity.
Microsoft Office Suite, Adobe, Power Apps, Microsoft SharePoint, Microsoft Teams, Microsoft Azure, Dynamics 365
2w
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Helpdesk Analyst
Northbrook, Illinois, United States
HybridFull Time
Barilla
Barilla: Manufacturing and global distribution of pasta and bakery products.
2+ YOEProvide Tier 1/2 IT support for desktops, laptops, mobile devices and collaboration tools; manage user accounts and access; troubleshoot hardware, software, OS, network and account issues; support Microsoft 365, Azure, Intune and Active Directory. 2+ years helpdesk experience.
Windows 11, Microsoft 365, Microsoft Azure, Microsoft Entra ID, Active Directory, MS Teams, Cisco Video conferencing, Microsoft Intune, SCCM, SAP, SAP GUI, TCP/IP, DNS, DHCP, VPN
1w
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IT Helpdesk Analyst
Mount Airy, North Carolina, United States
$51k/yr OnsiteFull Time
Leonard Buildings and Truck Accessories
Leonard Buildings and Truck Accessories: Sells and manufactures storage buildings and truck accessories.
1+ YOE1-3 years IT helpdesk or desktop support experience, Associate degree in IT or equivalent experience preferred; strong Windows, Active Directory/Azure AD, networking, remote support, and customer service skills.
Microsoft Windows 10/11, NCR CounterPoint, Microsoft 365, Microsoft Outlook, Active Directory, Azure AD, Microsoft Intune, Microsoft Entra ID, Microsoft SharePoint, VOIP Phone, POS systems, Freshservice, ServiceNow, Jira, Zendesk
2w
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Technical Helpdesk Analyst
Texas, United States
$48k-$62k/yr RemoteFull Time
Conduent
ConduentNASDAQ: CNDT: Provides digital business process services for businesses and governments.
3+ YOE3+ years technical/helpdesk experience; Linux command-line and networking knowledge; ticketing and incident resolution experience; ability to troubleshoot multi-system environments and work 24x7 rotating shifts.
Linux, ITIL
1mo
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Client HelpDesk Analyst
Goshen or Orange County
OnsiteFull Time
CherryRoad
CherryRoad: Operates community newspapers and provides enterprise technology consulting services.
2+ YOEMinimum 2 years helpdesk/technical support experience, 1+ year with ticketing systems (ServiceNow, Jira, Zendesk, ManageEngine), familiarity with Windows and Microsoft 365, basic networking knowledge preferred, high school diploma required; IT degrees/certs preferred.
ServiceNow, Jira, Zendesk, ManageEngine, Windows, Microsoft 365
1mo
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Helpdesk Analyst
Rockford, Illinois, United States
$44k-$60k/yr OnsiteFull Time
siffron
siffron: Designs and manufactures retail merchandising and display systems
2+ YOE2+ years PC remote troubleshooting and hardware experience; Windows/Desktop and Server administration, Active Directory, IP telephony, Microsoft 365/MS Office proficiency, strong communication and customer-service skills.
Microsoft 365, Microsoft Office, Windows Server, Active Directory, DNS, DHCP, Group Policies, Windows Updates, IP Telephony
3w
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Helpdesk Analyst
Denver or Arizona or California or Chicago or Pittsburgh or Connecticut or Illinois or Massachusetts or Michigan or Minnesota or Missouri or New Mexico or New York or Rhode Island or Washington or District of Columbia or Colorado or Maryland or San Francisco or Seattle
$59k-$61k/yr OnsiteFull Time
SSA Group
SSA Group: Provides integrated dining and retail services to cultural attractions.
Entry-level technical support for POS, desktops/laptops and business applications; strong customer service, communication, analytical and troubleshooting skills; LAN and PC knowledge preferred; flexible schedule including weekends/holidays.
POS, LAN
2w
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Technical Helpdesk Analyst
Texas, United States
$48k-$62k/yr OnsiteFull Time
Conduent
ConduentNASDAQ: CNDT: Conduent provides technology-led business process solutions and services.
3+ YOE3+ years technical helpdesk experience; strong Linux command-line and networking troubleshooting skills; experience with ticketing systems, batch file processing and file movement; ITIL knowledge desirable; associate/bachelor's or equivalent experience.
Linux, ticketing systems, ITIL
3mo
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EHS TECHNOLOGIES CORPORATION - Helpdesk Support Analyst
Indian Head, Maryland, United States
OnsiteFull Time
EHS Technologies
EHS Technologies: Provides engineering, IT, and environmental services to defense agencies.
1+ YOEAssociates degree and 1-4 years IT helpdesk experience; CSWF requirements
Ticketing system, Email, Printers, VPN, Desktop, Laptop, Mobile devices, Network access
3w
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Helpdesk Analyst (MI, Ludington)
Ludington, Michigan, United States
OnsiteFull Time
West Michigan Community Mental Health
West Michigan Community Mental Health: Provides behavioral health services to West Michigan communities.
Provide first-level hardware/software support, troubleshoot and resolve Tier 1 issues, document incidents in ticketing system, manage and escalate tickets, maintain asset inventory, prepare and deploy equipment, and train end users.
1mo
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IT Helpdesk Analyst
San Jose, California, United States
$75k-$90k/yr OnsiteFull Time
Momentus
MomentusNASDAQ: MNTS: Provides orbital transportation and satellite infrastructure services.
5+ YOEProvide end-user IT support, manage tickets, onboarding, documentation, and improve IT processes.
Azure cloud infrastructure, Microsoft O365, SaaS applications, Networking, Firewalls, Diagnostic tools, IT security standards (CMMC, NIST 800-171, CIS)
2mo
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Helpdesk Analyst II
Quantico, Virginia, United States
OnsiteFull Time
CommIT Enterprises
CommIT Enterprises: Provides engineering and data science services to government agencies.
2+ YOE2+ years help desk experience; strong problem solving; good communication; Windows, Office, Remedy; IAM (CAP, CND, Cloud+, GSLC, Security+ CE).
Windows, Microsoft Office, Remedy
1mo
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QA Analyst / Helpdesk Support Engineer
Sterling, Virginia, United States
$75k-$85k/yr HybridFull Time
Stealth Solutions
Stealth Solutions: Provides Salesforce consulting and IT services to federal agencies.
3+ YOE3+ years in QA testing, helpdesk/support; manual testing; defect tracking tools (Jira/Azure DevOps); Agile; DMV area; familiarity with Salesforce/SharePoint; automation testing experience a plus.
Jira, Azure DevOps, Salesforce, SharePoint, Postman, Selenium, TestComplete
1mo
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Enterprise IT Helpdesk Analyst
Westfield, Indiana, United States
OnsiteFull Time
Majestic Care
Majestic Care: Provides skilled nursing and assisted living services for seniors.
2+ YOE2–5 years service desk or technical support; Windows/Microsoft 365 proficiency; strong communication; IT security awareness.
Windows OS, Microsoft 365, Remote access, IT ticketing systems
3w
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Helpdesk Support Analyst Bank)/Req #1183 "Onsite Only"
Springvale or Maine or New Hampshire
HybridFull Time
Partners Bank
Partners Bank: Community bank providing personal and business financial services.
1+ YOE1+ years helpdesk experience; working knowledge of ITIL and information security; PC and mobile lifecycle management; strong communication, problem-solving, and multitasking skills; CompTIA A+ or Microsoft certifications desirable.
Microsoft Desktop Applications, Information Technology Infrastructure Library (ITIL), Anti-virus
1w
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Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd, Pennsylvania, United States
OnsiteContract
Susquehanna International Group
Susquehanna International Group: Global quantitative trading and market making firm.
1+ YOE1+ year technical support experience, PC/laptop hardware and software troubleshooting, Windows 10/11 and Microsoft 365/Office 365 proficiency, scripting interest in PowerShell or Python, BS in IT-related field preferred.
Microsoft 365, Windows 10/11, Microsoft Office 365, PowerShell, Python
1w
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Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd, Pennsylvania, United States
OnsiteFull Time
Susquehanna International Group
Susquehanna International Group: Global quantitative trading firm specializing in proprietary financial markets.
1+ YOEBS preferred,1+ year technical support experience,hardware/software installation and troubleshooting,Windows 10/11 and Microsoft/Office 365 experience,interest in PowerShell or Python,strong communication and problem-solving skills.
Microsoft 365, Office 365, Windows 10/11, PowerShell, Python
1w
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Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd, Pennsylvania, United States
OnsiteContract
Susquehanna International Group
Susquehanna International Group: Global quantitative trading firm providing proprietary financial market liquidity.
1+ YOE1+ year technical support experience, PC/laptop hardware and software troubleshooting, Windows 10/11 and Microsoft 365/Office 365 experience; BS in IT-related field preferred; interest in PowerShell or Python.
Windows 10, Windows 11, Microsoft 365, Office 365, PowerShell, Python
3w
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Helpdesk Analyst I
Quantico, Virginia, United States
$49k/yr OnsiteFull Time
Digital Consultants
Digital Consultants: Provides IT and cybersecurity services for government and enterprise.
2+ YOEActive Top Secret clearance, 2+ years IT support experience, DoD 8570 IAT Level II cert (e.g., Security+CE, CCNA Security, CySA++, GICSP, GSEC, SSCP).
1mo
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IT Support Analyst/Helpdesk
Los Angeles, California, United States
$46-$50/hr OnsiteContract
IMRI
IMRI: Provides cybersecurity and IT engineering services for government agencies.
2+ YOEBachelor’s degree in related field; minimum 2 years IT support experience; on-site at Union Station; proficient with ServiceNow, Zoom, Active Directory, SCCM, Tanium, Windows 11.
ServiceNow, Zoom, Active Directory, SCCM, Tanium, Windows 11, Microsoft Office, Microsoft Teams, Adobe, CheqRoom, Granicus