6 helpdesk analyst jobs at 5 companies in Berkeley, IL
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Helpdesk Analyst
Northbrook, Illinois, United States
HybridFull Time
Barilla: Manufacturing and global distribution of pasta and bakery products.
2+ YOEProvide Tier 1/2 IT support for desktops, laptops, mobile devices and collaboration tools; manage user accounts and access; troubleshoot hardware, software, OS, network and account issues; support Microsoft 365, Azure, Intune and Active Directory. 2+ years helpdesk experience.
Windows 11, Microsoft 365, Microsoft Azure, Microsoft Entra ID, Active Directory, MS Teams, Cisco Video conferencing, Microsoft Intune, SCCM, SAP, SAP GUI, TCP/IP, DNS, DHCP, VPN
Trilogy: Provides integrated behavioral healthcare and community support services.
2+ YOE2+ years IT troubleshooting experience, strong customer service, knowledge of Windows, Microsoft Office/Azure/Intune/Teams, VPN, Qualifacts Carelogic; valid driver’s license and reliable vehicle for travel.
Windows, Microsoft Office, VPN, Microsoft Azure, Microsoft Intune, Microsoft Teams, Qualifacts Carelogic, EHR
KnowlesNYSE: KN: Manufacturer of micro-acoustic microphones and precision electronic components.
6+ YOE6–8 years enterprise IT helpdesk/desktop support; strong Windows and Microsoft 365 experience; Active Directory, account administration, ticketing, troubleshooting, and mentoring skills required.
Microsoft 365, Outlook, Teams, VPN, Active Directory, Microsoft Intune, SCCM, ServiceNow, PowerShell
James HardieNYSE: JHX: Manufacturer of fiber cement siding and exterior building products.
5+ YOEBachelor's in MIS/IT or related, 5+ years designing/configuring/implementing MES and QMS, strong ERP/MES knowledge, manufacturing operations experience, data reporting, functional specs, root cause analysis, helpdesk/SLA support.
McDermott Will & Schulte: Global law firm providing legal and transactional advisory services.
2+ YOE2+ years related experience, knowledge of procurement methods and vendor selection, proficiency with Microsoft Office (Excel, Outlook, PowerPoint, Word), strong written and verbal communication, organization, and ability to manage multiple workflows under tight deadlines.
Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, HelpDesk