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4 helpdesk analyst jobs at 3 companies in Everett, MA

2w
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Service Desk Analyst
Boston, Massachusetts, United States
$30-$50/hr OnsiteFull Time
Boston Beer Company
Boston Beer CompanyNYSE: SAM: Produces and markets craft beers, hard seltzers, and ciders.
1+ YOE1+ years helpdesk experience; experience with Intune/SOTI/SCCM and client OS; knowledge of ITIL; strong communication and troubleshooting skills; ability to support corporate/manufacturing environments.
Intune, SOTI, SCCM, Microsoft 365, SAP, Microsoft System Center, Microsoft Endpoint, ITIL
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4d
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IT Support Analyst
Boston, Massachusetts, United States
$55k-$75k/yr HybridFull Time
Lumanity
Lumanity: Global life sciences consultancy driving medical access and strategy.
3+ YOEDegree in CS or 3 years' experience, 1–3 years ITIL v4 preferred, helpdesk experience, Windows/AD/Exchange/Office365/JAMF/PowerShell skills, strong customer service and problem solving.
AD, DFS, DNS, WSUS, Microsoft Windows 10, Microsoft Windows 11, Microsoft Office Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft Teams, Microsoft Exchange, Microsoft Windows Server 2016, Microsoft Windows Server 2019, SCCM, AutoPilot, Microsoft Intune, JAMF, Veeam, Egnyte, PowerShell, Fortinet VPN, Office 365, macOS, iOS, Android, ITIL v4
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3d
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IT Support Analyst
Boston, Massachusetts, United States
$55k-$75k/yr HybridFull Time
Lumanity
Lumanity: Provides strategic consulting and commercialization services for life sciences.
Helpdesk experience, 1-3 years ITIL v4 preferred, degree in computer science or 3 years equivalent experience, familiarity with AD/DFS/DNS/WSUS, Microsoft 365 apps, Windows, JAMF, SCCM, PowerShell, and strong customer service skills.
ITIL v4, AD, DFS, DNS, WSUS, Microsoft Windows 10, Microsoft Windows 11, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft Teams, Microsoft Exchange, Microsoft Windows Server 2016, Microsoft Windows Server 2019, SCCM, AutoPilot, In-Tune, JAMF, Veeam, Egnyte, PowerShell, Fortinet VPN, Office 365
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2mo
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Senior Help Desk Analyst (Tier 2/3) - Hybrid Work Environment
Boston, Massachusetts, United States
$70k-$80k/yr HybridFull Time
Vanderweil Engineers
Vanderweil Engineers: Provides engineering and design services for building infrastructure.
5+ YOE5+ years helpdesk/support experience; strong communication and problem-solving; knowledge of networking fundamentals; experience with endpoint management; AEC industry or Autodesk experience preferred; ability to lift 35 lbs and travel occasionally.
Microsoft Intune / Endpoint Manager, GPO, Windows Update, Active Directory, Entra ID, Microsoft 365, VPN, MFA, SSO, Windows 11
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