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6 helpdesk analyst jobs at 6 companies in Frederick, MD

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Tier 1 Helpdesk Analyst
Arlington, Virginia, United States
$30-$38/hr OnsiteFull Time
Chenega Corporation
Chenega Corporation: Provides professional government, defense, and facility support services.
3+ YOEAssociate's degree or 2+ years experience, 3+ years relevant experience, DoD IAT Level II, Top Secret clearance required (SCI preferred), pass background and drug screening; strong troubleshooting and communication skills.
Microsoft Windows, Microsoft Office, BlackBerry, Incident Ticket Tracking
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QA Analyst / Helpdesk Support Engineer
Sterling, Virginia, United States
$75k-$85k/yr HybridFull Time
Stealth Solutions
Stealth Solutions: Provides Salesforce consulting and IT services to federal agencies.
3+ YOE3+ years in QA testing, helpdesk/support; manual testing; defect tracking tools (Jira/Azure DevOps); Agile; DMV area; familiarity with Salesforce/SharePoint; automation testing experience a plus.
Jira, Azure DevOps, Salesforce, SharePoint, Postman, Selenium, TestComplete
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Business Analyst
Fairfax or Lafayette or Knoxville
$90k-$198k/yr HybridFull Time
CGI
CGINYSE: GIB: Provides information technology and business consulting services.
5+ YOEBachelor's degree in related field, 5+ years as business analyst, Agile experience, data analysis and visualization, ALM tools experience, strong facilitation and client-facing communication skills.
Microsoft Azure DevOps, JIRA, Confluence, Service Desk, Microsoft Suite
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Security Analyst
McLean, Virginia, United States
OnsiteFull Time
Integral Federal
Integral Federal: Provides IT, cybersecurity, and digital transformation solutions for government agencies.
3+ YOEBachelor's in Computer Science/IT required. CEH, CISSP, CCNA Security, Tenable Certified Security Engineer, DISA ACAS training, and TS/SCI clearance required; 1–3+ years experience with Tenable, Nessus, McAfee HBSS, and operations center/helpdesk experience.
Tenable Security Center, Nessus, Nessus Attack Scripting Language, McAfee HBSS, DISA ACAS
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Technical Support Analyst (ICT)
Washington or New York or London
$95k-$120k/yr OnsiteFull Time
Brunswick Group
Brunswick Group: Provides strategic advisory services for high-stakes corporate communications.
5+ YOE5+ years helpdesk/desktop support experience in an ITIL environment; strong PC/Mac, networking (WAN/LAN/TCP/IP/DNS/DHCP), Microsoft 365/Office 365, Microsoft Azure (Entra, Intune), MDM (JAMF), conferencing and endpoint support skills.
Microsoft Office 365, Microsoft Exchange Center, Microsoft Azure, Entra, Microsoft Intune, JAMF, Windows 11, macOS, HP, Brother, Canon, Zoom, Microsoft Teams, Polycom, Neat, Microsoft Authenticator, WAN, LAN, TCP/IP, DNS, DHCP
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System Integration Business Analyst - Software Compliance
Huntsville or Bethesda
$64k-$127k/yr RemoteFull Time
Lockheed Martin
Lockheed MartinNYSE: LMT: Designs and manufactures global security and aerospace systems.
Knowledge of software asset management and IT support, experience with Microsoft Suite, helpdesk ticketing systems (Remedy/ServiceNow), reporting and data analysis, software reconciliation/licensing, FileMaker Pro and Procure-to-pay (P2P) experience preferred.
Microsoft Suite, Remedy, ServiceNow, FileMaker Pro, Procure-to-pay (P2P)
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